923 questions
47 answers
bluethooth mouse breaks wireless connection
I originally posted this here: http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-hardware/wifi-keeps-dropping-on-my-surface-kills-bluetooth/96faf92c-41af-4611-b5c2-c52702a3f241 Anyway, after a few reinstalls. I still have the same issue on…
Surface | Surface Pro | Network
asked
2013-07-23T16:05:01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Surface Pro X display brightness issue.
I'm having an odd experience with the screen brightness of my SPX. Here's the sequence: Turn on the SPX to wake it from sleep. The screen appears to be at about 60% brightness. Press F7 (increase brightness). The screen brightness widget appears…
Surface | Surface Pro | Display and screen
3,613 questions
asked
2019-12-02T21:08:51+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Screen is shutting down while using zoom meeting program
I bought my surface pro 7 at the end of January and until last week I didnt have any problem,but last week, it shut down suddenly when I left the pc idle. This was the first time. and then the next day its screen started to shut down suddenly and…
Surface | Surface Pro | Display and screen
3,613 questions
asked
2020-03-30T18:20:01+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Surface Pro7 touch screen issue with Windows 11
Recently installed Windows 11 on my Surface pro7. The touchscreen stop working every time I lock machine after usage or if it goes on sleep. Also, face recognition stops working and only way to login is through pin. If i restart machine, it works fine…
Surface | Surface Pro | Display and screen
3,613 questions
asked
2021-11-07T14:03:55+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Where are you Microsoft???
I joined this forum right after I started to have issues with my Surface Book (i7/256/gPU) and since then I come to this forum every single day at least 5 or 7 times per day to see what other people are doing to fix all the reported issues. What I am…
Surface | Surface Book | Display and screen
1,153 questions
asked
2015-11-10T15:51:26+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Surface 3 4G LTE: "critical" events logged for IA7260 Firmware Update
I have a new Surface 3 4G LTE with Windows 10 pre-installed (purchased 28/10/15 from UK Microsoft Store). It appears to be working smoothly, including the mobile broadband, but from day one Event Viewer has been showing a dozen or so…
Surface | Surface Duo | Mobile connectivity
58 questions
asked
2015-11-10T09:38:46+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Hissing noise with new Microsoft Surface Earbuds
I'm an early adopter - got them on the day of release. There appears to be a glaring issue, and I wonder whether they're particular to only my pair. Basically, whenever there is about to be sound played - such as unlocking of the phone, start of a phone…
Surface | Surface Earbuds | Settings
18 questions
asked
2020-05-14T14:59:04+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
One of the answers was accepted by the question author.
Surface Dock not putting monitor to sleep
Hi Everyone, I have a new Surface Pro 4 with a Microsoft Dock and an Asus 28" Monitor for my GM. The problem I have is that when I shut down the Surface, the Dock seems to continue to provide power to the Monitor and the monitor doesn't go into…
Surface | Surface Pro | Display and screen
3,613 questions
asked
2016-05-11T01:50:28+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
47 answers
Remote Desktop Gateway frequent disconnects after KB5040430
After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS. All users get disconnected approximately every 30-60 minutes, and the following is logged in the Application log on the RD Gateway: Faulting application…
Windows for business | Windows Server | Performance | System performance
asked
2024-07-11T14:39:08+00:00
Anonymous
answered
2024-08-22T06:53:45+00:00
Anonymous
47 answers
One of the answers was accepted by the question author.
WINDOWS HOME 11 conflict with CANON MF SCAN UTILITY
I reinstalled Windows 11 Home on my computer. When I start scanning with the CANON MF SCAN UTILITY program, the following message appears: "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2024-12-05T13:40:23+00:00
Anonymous
answered
2025-02-21T23:21:11+00:00
Anonymous
47 answers
Unexpected Blue Screen happens frequently
I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348). It always gives me a blue screen error. It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it,…
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
46 answers
MicroSoft 365 Home is increasing by 30% in 2025?
Aside from financial greediness, what justification does MicroSoft have for raising my [Home] M365 annual subscription fee by 30% in 2025? I can stomach a 10% increase but 30% is uncalled for. Are you punishing your recurring subscribers in order to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,242 questions
asked
2025-01-19T17:31:59+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
How can I buy Office 365 without Copilot
Hello, I am trying to buy a personal 365 subscription for my mother. Currently, she is on my family plan, but I am cancelling that because I'm getting a subscription through my university instead. I saw when turning off autorenewel on my current plan…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,242 questions
asked
2025-01-21T00:25:30+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
OneDrive app is crashing every time I open it on iPad
My OneDrive app on my iPad Pro 13 (OS 18.3.2) continually crashes. I have reinstalled it over and over, cleared the account settings multiple times and nothing is working. I have tried signing into multiple OneDrive accounts (home, school and work) and…
Microsoft 365 and Office | OneDrive | For business | iOS
Microsoft 365 and Office | OneDrive | For business | iOS
A Microsoft file hosting and synchronization service.
207 questions
asked
2025-03-20T21:06:01+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
Subscription increase
I have just received notification from Microsoft that my Microsoft 365 Personal Subscription is going to increase by a whopping 45.87%! surely this has to be a scam, right or as a pensioner and an avid user of Microsoft products for in excess of 25…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,242 questions
asked
2024-11-11T01:30:15+00:00
Anonymous
asked
2025-07-21T21:09:45.31+00:00
Anonymous
46 answers
One of the answers was accepted by the question author.
How to disable the research pane in Excel?
The research pane automatically pops up while using Excel. Not sure is there any trigger keys for this. But I'm unable to disable the research pop ups once it is activated. Currently we close all the excel files and reopen them only then the pane is…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,027 questions
asked
2024-04-15T07:26:16+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
46 answers
This content presents a potential security issue. Do you trust this content.
Hi recently I have had the following occur every time we open excel spreadsheets from my sharepoint. I have tried to change the privacy settings but I cant find the warning checkbox. Pictures bleow: Tried to follow the following but as from the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,027 questions
asked
2024-07-31T04:26:10+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
46 answers
Announcement - Microsoft Publisher to be discontinued after October 2026
Updated and revised May 12, 2025 Dear fellow users, Microsoft announced in late 2024 that it will discontinue and drop support for Microsoft Publisher after October 13, 2026. The announcement was posted on Microsoft's 365 admin center on February 15,…
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
218 questions
asked
2024-02-28T20:08:58+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Microsoft should be sued class action by users for copying and deleting all files from local computer without notifying the user!!
Microsoft should be sue class action for copying and deleting all my files from my computer and moving it OneDrive cloud space without letting the user know...to get more money and subscription, MS has moved all my files onto Cloud and deleted from my C:…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,099 questions
asked
2024-01-24T04:14:53+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Publisher giving Error 400 code?
When I try to hit the pictures icon on publisher in the "Home" header to add a picture to something the window comes up saying: "Bad Request- Request too Long. Http Error 400. the size of the request headers is too long." If I…
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
218 questions
asked
2024-01-26T22:15:49+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous