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55 answers One of the answers was accepted by the question author.

Surface Go - Zoom Meetings

Hi everyone, I recently bought a Surface Go for work purposes.  I am wanting to use Zoom Meetings however when I try start/ join a meeting the computer wants me to run it through an application. When I search for an application, nothing comes up. I have…

Surface | Surface Go | Install and update
asked 2020-02-06T00:19:41+00:00
Anonymous
55 answers One of the answers was accepted by the question author.

surface 4 pen - change default app open

Does anyone know how to change which program opens when you click the top of the pen in surface 4?

Surface | Surface Pro | Display and screen
asked 2015-11-08T13:26:27+00:00
Anonymous
55 answers

MicroSD card randomly unmounts itself

I inserted a Samsung EVo 128GB micros-SD card into my new Surface 3, intending to use it as photo storage for my photography workflow. However, after a fee minutes - even without using it - the drive appears to unmounts itself. It's still visible in…

Surface | Other
asked 2015-05-29T17:26:43+00:00
Anonymous
55 answers

Surface Book 2: External Monitor Flickering

I bought a Surface Book 2 last month.  Yesterday, I started using it with an external monitor (connected to the SB through a HDMI to USB-C adapter).  The external monitor flickers and disconnects once every 2 minutes, and then returns, only to…

Surface | Surface Book | Display and screen
asked 2018-06-21T02:17:54+00:00
Anonymous
55 answers

Surface Book 2 Screen Flashes Black when inking in UWP Apps

Hey all, Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just…

Surface | Surface Book | Display and screen
asked 2019-06-24T16:55:30+00:00
Anonymous
55 answers

Pen lag/deadzone on Surface pro 2017 in Zbrush

I bought the Surface Pro 2017 i7 8GB model a couple of days ago primarily for Zbrush (3D sculpting software) with the use of the surface Pen.  Everything seems to work other that this problem: When i place the pen tip on the screen there seems to be a…

Surface | Surface Pro | Display and screen
asked 2018-05-29T22:59:20+00:00
Anonymous
55 answers One of the answers was accepted by the question author.

Help :( My surface pro 4 has horizontal lines across the screen!

Hello. I'm having a problem with my Surface pro 4 lately. my surface display screen has a horizontal line across the top of the screen when I use my Surface for a while (around 10-20 minutes without light usage like web browsing but 1-5 minutes for…

Surface | Surface Pro | Display and screen
asked 2017-01-14T10:53:30+00:00
Anonymous
54 answers One of the answers was accepted by the question author.

The hyperlink was blocked by OneNote

I inserted a hyperlink in OneNote that points to a folder, such as C:\Users (not a specific file). When I click the hyperlink, OneNote displays the message: "Your administrator has blocked your ability to open this file type in OneNote." How…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2025-07-04T08:45:40+00:00
Anonymous
54 answers

Excel STOCKHISTORY() function repeatedly encounters #CONNECT! error.

Hi Team, I spent over 2 hours troubleshooting this issue with an advocate in Office support (7*********0). He worked very hard to understand and resolve the issue. We tried numerous resets: the network, uninstalling and reinstalling office, updating…

Microsoft 365 and Office | Excel | For home | Windows
asked 2024-08-19T21:41:33+00:00
Anonymous
54 answers

How to auto separate MS Lists uploads into separate Sharepoint folders using Power Automate?

Hello, Just realized that MS Lists only allows 1 column for attachments (though allowing multiple attachments). The problem is, I was trying to create multiple columns so the attachments can be added by category. Since I can't categorize multiple…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2024-04-09T20:38:05+00:00
Anonymous
54 answers

High CPU for multiple processes Microsoft 365

In the last several days I have noticed my laptop CPU fan blowing constantly. The culprit seems to be 4 identical processes using the same amount of CPU as each other continuously hovering at about 8-12%. This keeps the fan blowing 24/7. The Task Manager…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2024-01-01T17:07:45+00:00
Anonymous
54 answers

I would like to cancel my subscription and get a refund please?

I would like to cancel my subscription and get a refund please?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2023-10-15T05:03:37+00:00
Anonymous
54 answers

OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Hello Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day. I have tried to copy sections into a…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2023-01-13T20:54:31+00:00
Anonymous
54 answers

How Do I Get Windows 11 to Stop Saving Everything To OneDrive Folder Location?

Howdy! I just recently got a new laptop, OS Windows 11, and I was trying to ensure that despite not having OneDrive installed, that things were not saving to it, but... As I was accessing some files online, I noticed that the location was…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2022-09-23T07:43:59+00:00
Anonymous
54 answers

Convert handwriting to text with Apple Pencil on onenote with iPad Pro

Hello i have recently started using onenote to take notes for my classes, however i enjoy using handwriting with my apple pencil and having it converted into text like i have with other apps. There is no “ink to text”, only a “ink to shape”

Microsoft 365 and Office | OneNote | For home | Windows
asked 2021-01-15T20:02:13+00:00
Anonymous
54 answers One of the answers was accepted by the question author.

Trying to merge email from Word to Outlook on Mac not working

I have used the Merge to Email feature in Word to merge emails to Outlook hundreds of time.  It isn't currently working.  I use a Mac. I've restarted my computer. I've deleted Microsoft Office apps and reinstalled I've created a new document with no…

Microsoft 365 and Office | Word | For home | Windows
asked 2020-07-16T17:33:12+00:00
Anonymous
54 answers

Word is not saving changes to documents

I use microsoft one and i noticed the changes were not being saved online. So i did a save as version on my desktop and renamed it and it still did not save! I have no idea where to locate the changes I have made these past 24 hours. I look at recent…

Microsoft 365 and Office | Word | For home | Windows
asked 2018-05-10T08:29:45+00:00
Anonymous
54 answers

tagging and searching tags in OneNote for Windows 10

Is there a way to search for tags in OneNote for Windows 10?  Or is this a feature that will be added soon?

Microsoft 365 and Office | OneNote | For home | Windows
asked 2018-07-19T16:00:08+00:00
Anonymous
54 answers One of the answers was accepted by the question author.

FIXMAPI 1.0 MAPI Repair Tool has stopped working

I have a user that is running Windows 10. We are using Office 365. She is trying to send an snip from the snipping tool through email. However when she sends it she get the FIXMAPI 1.0 MAPI Repair Tool has stopped working. The email still goes through…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2017-07-24T15:57:30+00:00
Anonymous
54 answers

Cursor becomes smaller in Office apps.

Split from this thread. I have the same issue on a brand new Dell XPS.  What's interesting to me is that I only see the issue on hyperlinks within Office apps like Word and Outlook. Everywhere else the cursor behaves normally.

Microsoft 365 and Office | Word | For home | Windows
asked 2017-09-26T21:13:48+00:00
Anonymous