Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,125 questions
1 answer
Had 1 account turned into two because of an error by the system now I can't cancel
I signed up for an account in January, then in August the website couldn't find my account and said account expired needed to sign up and pay a second time for 365 personal for the full year service. So now I am paying for two accounts and I put a stop…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-14T23:43:09.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Len Patanella
0
Reputation points
answered
2026-09-15T04:59:23.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,245
Reputation points Microsoft External Staff
Moderator
2 answers
camera wont work
my pc wont show the external video camera image on the laptop screen?
Windows for home | Other | Devices and drivers
6,851 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
1 answer
Need a Support phone number
I have tried multiple support venues. None have resolved the issue. I need a Support phone number to talk to someone.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,125 questions
asked
2026-09-15T04:05:02.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charles Hendryx
0
Reputation points
answered
2026-09-15T04:54:10.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
85,500
Reputation points
Independent Advisor
1 answer
APplying for Startup credits when account is older than 2 months
I created an Azure account in July and now that the company got founded wanted to apply for the additional credits for startups as a registered company. But the Azure portal display now the message that I am not eligible. How can I still apply for the…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,720 questions
asked
2026-09-14T20:35:10.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Axel Schnuetgen
0
Reputation points
answered
2026-09-15T04:50:05.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
910
Reputation points
4 answers
Outlook and Gmail not syncing sub folders
The new Outlook email and the Outlook Classic are very different. I went back to Classic, and now my Gmail emails will not sync my Sub Folders. I have lost everything. I have reached out to Tech support requesting a phone call and or chat and am getting…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,759 questions
asked
2026-04-23T21:30:27.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
April Cook
0
Reputation points
commented
2026-09-15T04:47:37.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Schey
10
Reputation points
2 answers
How do I access a second hand personal computer without microsoft username and password?
I have acquired a second hand computer but don't have access to the existing Microsoft account to gain access. how do I add a new account?
Windows for home | Windows 11 | Accounts, profiles, and login
10,161 questions
asked
2026-09-15T04:09:33.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 18%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joshua Stuart
0
Reputation points
answered
2026-09-15T04:47:13.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,135
Reputation points
Independent Advisor
2 answers
I need aka.ms/recovery key
I do not know how to get this . But my computer keeps asking for this number. The computer locks on blue site that ask for this number. I am old I do not know what this is or how to fix this problem???
Windows for home | Windows 11 | Recovery and backup
5,796 questions
asked
2026-06-10T19:48:25.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 71%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mary Reese
5
Reputation points
commented
2026-09-15T04:37:40.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carole Kohler
0
Reputation points
1 answer
Understand how to develop the next generation of AI
I would like to speak with someone within Microsoft, about a concept I have that provides a system that will not only educate AI will allow for providing safeguards and security. Giving AI the ability to develop ideas, concepts and solutions with a sense…
Microsoft Copilot | Other
2,195 questions
asked
2026-09-15T00:08:33.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
colin baker
0
Reputation points
answered
2026-09-15T04:37:06.6066667+00:00
Norah-L
11,245
Reputation points Microsoft External Staff
Moderator
2 answers
unable to buy ms office 365
I was using ms office 365 certainly I experience that a massage ms office 365 to buy, and ms office has stopped to work, trying to buy but unable to do so
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,125 questions
asked
2026-09-15T03:56:04.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 17%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gopal Das
0
Reputation points
edited an answer
2026-09-15T04:35:48.18+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
Images as thumbnails
Are you able to set a loop template so that when you insert an image it is a thumbnail and not a full size picture?
Microsoft 365 and Office | Loop | Other
Microsoft 365 and Office | Loop | Other
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
308 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Windows Server 2025 KB5120233 breaks remote management between two servers
We have identified a reproducible remote-management issue between two Windows Server 2025 systems after installing KB5120233. Environment: OS: Windows Server 2025 Standard OS Build: 26100 Affected systems: two Windows Server 2025 servers Both…
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2026-09-14T13:47:03.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shahab Moradi
0
Reputation points
commented
2026-09-15T04:32:33.92+00:00
Shahab Moradi
0
Reputation points
3 answers
removing phone link pop up screen menu
The following links take me to the help page, What do you need help with today? and not the actual answer to the questions. How do I prevent Window from offering to link to my phone upon startup ... COMMUNITY ANSWERWhen I open Windows settings and…
Windows for home | Windows 11 | Connect Phone and PC
1,415 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
3 answers
Can't log in to hotmail/outlook
After the issues starting on the 10th/11th, I've been unable to log into my hotmail/outlook email account on my browser. Attempts at logging in get me to the loading screen (https://outlook.live.com/mail/0/) as per normal, which then redirects to the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,759 questions
asked
2025-07-14T07:16:13.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cameron Hall
0
Reputation points
commented
2026-09-15T04:29:15.4966667+00:00
Hornblower409
15,815
Reputation points
2 answers
how do i fix it
my shift 2 keydoesnt give the a swirly thing it gives this "
Windows for home | Windows 11 | Settings
10,107 questions
asked
2026-09-15T03:33:31.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 28.999999999999996%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
joshua herrera
0
Reputation points
answered
2026-09-15T04:24:15.1466667+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.
I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,241 questions
asked
2026-09-15T03:41:43.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
keith preddie
0
Reputation points
answered
2026-09-15T04:20:31.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,810
Reputation points
Independent Advisor
1 answer
How to set up a weekly report for one Ramp (ICTR) in CBI / Fireblade.
I don't know how to set up a weekly report for one Ramp (ICTR) in CBI / Fire blade. How do I delete columns I don't need?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,026 questions
asked
2026-09-15T03:53:41.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Frank Farrell
0
Reputation points
answered
2026-09-15T04:19:06.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin Vo
1,110
Reputation points
Independent Advisor
2 answers
Changed MS 365 Subscriptions. Cannot Open Original Word Files
Changed MS 365 Subscriptions from Family to Personal. Old Word docs not open in MS 365 Personal. What do I do?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,819 questions
asked
2026-09-15T03:32:44.1133333+00:00
Charles Hendryx
0
Reputation points
answered
2026-09-15T04:15:10.07+00:00
Jhun Buala
5,810
Reputation points
Independent Advisor
1 answer
How to download Classic Outlook to Android
I have been endeavouring to download classic outlook on my mobile phone, without success. I am always being routed to New Outlook. I have Classic on my pc and I had it previously on my mobile, but as a result of a factory reset and now need to load it…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,013 questions
asked
2025-10-20T13:44:52.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 36%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
David
5
Reputation points
commented
2026-09-15T04:13:32.53+00:00
Hornblower409
15,815
Reputation points
1 answer
Outlook not receiving messages
Hi all, I have two accounts, the main one is okay but the second account has stopped receiving messages. How can I fix this? Rgds, Dave R.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,221 questions
asked
2026-09-15T03:29:16.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 99%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Robinson
0
Reputation points
answered
2026-09-15T04:12:27.85+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
Outlook 365 for Mac- Gmail issues...
I'm signed into my gmail account in " New" Outlook. I can see old emails, sent mails. New emails coming in are not syncing... Emails sent via Outlook are not sending, there is a number 1 in the drafts folder like it is there, but it's not…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,667 questions
asked
2026-09-14T21:29:34.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dan harper
0
Reputation points
answered
2026-09-15T04:08:00.6233333+00:00
Norah-L
11,245
Reputation points Microsoft External Staff
Moderator