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Existing Dell Laptop with Windows 11, recently patched, now my Dell Windows License is not valid.

I have had this laptop from Dell for 4 years and it was running fine. Microsoft patch updated the OS to windows 11, things were still fine. Got another patch, and not it says I need to Activate Windows. Microsoft wont help me and Dell won't help me…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T19:49:05.5333333+00:00
John Couch 181 Reputation points
commented 2026-09-13T19:27:48.7433333+00:00
Neil D 34,295 Reputation points Volunteer Moderator
2 answers

How do i restore my authenticator accounts

I backed up my authenticator app. How do i restore my authenticator accounts to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T18:24:04.1266667+00:00
Joe LaNunziata 0 Reputation points
commented 2026-09-13T19:18:31.65+00:00
Joe LaNunziata 0 Reputation points
2 answers

Sharing pages in class notebook issues

I am trying to share a pages across different groups in class notebook but it just say uh oh theres a problem any help please

Microsoft Teams | Microsoft Teams for education | Class Notebook | Other
asked 2026-09-13T13:17:35.9333333+00:00
Wendy Humphries 0 Reputation points
edited a comment 2026-09-13T19:13:08.0966667+00:00
Heimerdinger 385 Reputation points Independent Advisor
2 answers

PURCHASED OFFICE HOME 2024 BUT CURRENT OFFICE 2021 IS STILL LISTED. I

I purchased Office Home 2024 for my MAC on 9/9/26. I have 2 order numbers, one reads $0, Paid with redeemed code the other reads $192.59, one time purchase via Visa. My existing Office Home is 2021. How / when will the 2024 version transfer/ occur? What…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-13T18:30:28.0966667+00:00
ANDREA JORDAN 0 Reputation points
answered 2026-09-13T19:08:49.36+00:00
EmilyS726 267.7K Reputation points Independent Advisor
2 answers

password reset

need to reset my password xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T18:15:28.4466667+00:00
gary nichols 0 Reputation points
answered 2026-09-13T19:02:01.3633333+00:00
John Jefferson Doyon 87,635 Reputation points Independent Advisor
1 answer

I am unable to add my Gmail to the outlook app on my Iphone 15 pro max.

Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max. The error I am getting states the below : Unable to log in / Please contact support team for…

Microsoft 365 and Office | Other
asked 2026-09-04T07:52:58.08+00:00
Bogdan Balusi 0 Reputation points
commented 2026-09-13T18:54:59.3033333+00:00
JT 0 Reputation points
1 answer

How can i get the new version of Outlook to encrypt a message with a confidential label the same as it does for a restricted label

in the classic version of outlook both the confidential and restricted labels encrypt the message. In the new version, only restricted is doing it and confidential label does nothing....it is as if there is no label at all. I need confidential to work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T13:34:17.4666667+00:00
Martha Dember 0 Reputation points
commented 2026-09-13T18:51:32.32+00:00
Ruby Nguyen 2,050 Reputation points Independent Advisor
2 answers

Subscription Not Recognised

Hi there - I can't re-activate my Office 365 subscription, when I tap in the activation codes that are emailed to me, I get an error message - my subscription is paid up until 2027, but I can't use any of the apps.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-03T13:02:25.47+00:00
Annie 5 Reputation points
answered 2026-09-13T18:50:32.03+00:00
Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
2 answers

Mail Merge Photo Issue

I am doing a work project and am creating letters to send to different customers, each with their own individual photo. My photo paths are under one excel column. When i try to finish the mail merge, all the letters are only showing the first picture. I…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-18T16:43:38.88+00:00
Holli Miller 0 Reputation points
answered 2026-09-13T18:43:26.3233333+00:00
mary anne welch 0 Reputation points
1 answer

Windows 10 Laptop missing 2023 certificate getting "secure boot violation" error on attempted startup.

Version 22H2 (OS Build 19045.7725) I just turned on an old laptop (Dell Inspiron 15 7559, Win 10) of mine for the first time in a couple of months and installed the newest Windows updates. I also downloaded a driver (as in software) for a USB racing…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-13T18:01:28.1033333+00:00
Uninspiron 0 Reputation points
answered 2026-09-13T18:42:35.7833333+00:00
Ivan B 123.6K Reputation points Independent Advisor
2 answers

I am getting charged $331.50 what is this charge for?

For the past several months I am being charged $331.50 from Microsoft (MSFT*). What subscription is charging this amount?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T18:09:00.32+00:00
Kaitlyn Chenevert 0 Reputation points
answered 2026-09-13T18:41:39.11+00:00
Lester Bernard Reyes 84,820 Reputation points Independent Advisor
3 answers

How do I change license for MS Office from subscription to lifetime license?

I currently have a subscription license of MS Office, but I would like to purchase lifetime license. I am considering purchasing Office Professional Plus 2019 to replace my current subscription. How do I proceed?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T18:03:40.1133333+00:00
Ken Ventura 0 Reputation points
answered 2026-09-13T18:39:13.8233333+00:00
Bruce (SqlWork.com) 85,441 Reputation points
3 answers

my account has been hacked

my other microsoft account has been hacked and email has been changed and now i am unable to access many of my games and other things i was too late to verify the change in email and when i tried to log back in it was too late can i know what i am able…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T05:00:39.53+00:00
Christine Xu 0 Reputation points
answered 2026-09-13T18:36:19.5166667+00:00
Lester Bernard Reyes 84,820 Reputation points Independent Advisor
1 answer

"guce.yahoo.com refused to connect"

I get the error "guce.yahoo.com refused to connect" when using yahoo.com on windows 11. Any fixes out there? Just started happening.

Microsoft Edge | Website issues | Windows 11
asked 2026-09-13T17:45:25.4633333+00:00
Scott Page 0 Reputation points
answered 2026-09-13T18:34:21.9966667+00:00
EmilyS726 267.7K Reputation points Independent Advisor
2 answers

hacker setup hidden forwarding rules

My account was compromised and the hacker has setup hidden forwarding rules, i need to know how to remove them

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T17:43:17.7866667+00:00
Jake Burfoot 0 Reputation points
answered 2026-09-13T18:19:38.95+00:00
EmilyS726 267.7K Reputation points Independent Advisor
1 answer

account got hacked

My Microsoft account got hacked and it's username and password got changed. I play Minecraft and now with no way to play it anymore. I want to get a refund so I can buy it again and I still have the purchase ID. What should I do

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T17:29:43.0833333+00:00
Ali Kahouach 0 Reputation points
answered 2026-09-13T18:14:30.7033333+00:00
John Jefferson Doyon 87,635 Reputation points Independent Advisor
1 answer

Microsoft account suspended for over a month with no response to reinstatement request

My Microsoft account has been suspended for over a month and I have been unable to regain access. I am aware of the account reinstatement forum, and I have already completed it, so I am not looking for instructions to submit the account reinstatement…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-10T18:04:38.3766667+00:00
Soulaiman El-Assaad 0 Reputation points
commented 2026-09-13T18:10:12.5633333+00:00
Soulaiman El-Assaad 0 Reputation points
1 answer

actualizar la version de windows insider

como actualizar la version de windows insider de mi ordenador que expiro en agosto y ahorra pide conexion a inernet para actualizr aunque esta conectado y el error dice que no encuentra los recursos?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-13T17:55:21.21+00:00
Annelies Dumitru 0 Reputation points
answered 2026-09-13T18:08:18.83+00:00
CrazyKats 19,595 Reputation points Volunteer Moderator
2 answers

Name is not right

I am trying to update my payment and it keeps telling me that my name is wrong. So how do I update my information for payment?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T17:29:38.9133333+00:00
Darlene Johnson 0 Reputation points
answered 2026-09-13T18:04:24.52+00:00
EmilyS726 267.7K Reputation points Independent Advisor
1 answer

Account hacked going round in circles

Guys, ADHD and Dyslexic and seriously pissed off right now. Would really appreciate some help on this as MS are useless and i'm going round in circles and chatbots refusing to help me speak directly an an agent. ok, this problem affects my son's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T13:28:55.5533333+00:00
Satvinder Diocee 0 Reputation points
answered 2026-09-13T18:03:33.96+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator