Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
153 questions
1 answer
One of the answers was accepted by the question author.
Old Outlook Question needs to be Locked
https://learn.microsoft.com/en-us/answers/questions/5515158/how-to-access-old-hotmail-account Old Question (Aug 2025) that has some useful general information about closed accounts. But it is attracting recent comments from desperate users who would be…
Community Center | Discuss the Q&A site | Other feedback
asked
2026-06-27T13:15:03.9966667+00:00
Hornblower409
15,715
Reputation points
accepted
2026-06-27T14:38:43.4666667+00:00
Hornblower409
15,715
Reputation points
3 answers
One of the answers was accepted by the question author.
message saying 'no audio device installed' on Acer
i'm unable to turn any sound on. My laptop is saying 'no audio device installed. i.m not sure what i need to download to get sound on my PC again. I haven't made any changes as far as i know and the sound worked until recently
Windows for home | Windows 11 | Devices and drivers
24,467 questions
asked
2026-06-27T07:48:19.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
jeanine moss
20
Reputation points
accepted
2026-06-27T13:15:49.1233333+00:00
jeanine moss
20
Reputation points
1 answer
One of the answers was accepted by the question author.
How to Access Old Hotmail Account
I am trying to access my old Hotmail email account to retrieve emails - yes, old (20 - 25 years old). I have tried the "Account Recovery Request" to no avail. Is it possible to track a Hotmail email account that far back? Surely, there has…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,741 questions
asked
2025-08-05T23:25:23.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 26%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Francesca Surace
40
Reputation points
commented
2026-06-27T13:09:21.83+00:00
Hornblower409
15,715
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Portal access error: AADSTS5000225 (tenant blocked due to inactivity)
When trying to access the Azure portal, I am unable to sign in successfully. After authenticating with my Microsoft account, I receive the following error: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. The tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-06-02T17:11:14.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Antonio Calderón Corrales
20
Reputation points
commented
2026-06-27T12:04:35.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 75%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Suman Khanal
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Is there a Desktop application for the Microsoft Authenticator app?
Hi, Currently, every time I log in to my work desktop remotely, I need to approve the sign-in by entering the 2-digit number displayed on my desktop into the Microsoft Authenticator app on my phone. I'm wondering if there's a desktop application…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,502 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Teams iOS app fails to sign in with personal Microsoft account (Error 965yb – Access denied for the resource)
I’m unable to sign in to the Microsoft Teams iOS app using my personal Microsoft account (Gmail address, originally created from a Skype account). Expected behavior The Teams app should sign in successfully and display my chats. Actual behavior The…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
604 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
WINDOWS 11 SLOW AFTER RESET
After I reset using "RESET THIS PC" my computer became slow and unresponsive. I downloaded the full device in dell.support I have using other methods I found on YouTube but it still the same. I think it started when I'm messing around when I…
Windows for home | Windows 11 | Performance and system failures
32,503 questions
asked
2026-06-24T15:13:17.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Just Get Good
40
Reputation points
commented
2026-06-27T07:49:20.11+00:00
Just Get Good
40
Reputation points
1 answer
One of the answers was accepted by the question author.
How to add Greek Polytonic in the keybords of Greek Language in Win 11
Hello, I have installed the Greek language in my win 11 but it doesn`t show the option to add the Greek Polytonic keyboard, which I really need for academic purposes. How can I add that keyboard?OBS: I've reinstalled the Greek language, but it didn't…
Windows for home | Windows 11 | Settings
10,101 questions
asked
2026-06-25T05:45:31.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rottesso Anidel
20
Reputation points
commented
2026-06-27T06:54:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,855
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
how do i automatically give administrator access to a drive?
on windows 11, i have 3 drives, C for system, an HDD (D) and an SSD (Y). on C and Y i have administrator, but every time i want to make a new folder on D for example i have a popup that asks me to accept as an admin, i dont have to enter my password, but…
Windows for home | Windows 11 | Files, folders, and storage
11,725 questions
asked
2026-06-27T05:52:32.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yotam Lilti
60
Reputation points
commented
2026-06-27T06:40:07.0633333+00:00
Yotam Lilti
60
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I put my Outlook365 back "factory" without losing all my settings?
I am running Gmail on Outlook365 on my Windows11 PC. Stupidly, I opened an "Invitation to an event" email. Before I realized it, I was getting email from my bank that there was activity in my banking account, and needed to change my password.…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,741 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
can't scroll through big folders
on windows 11, i have a file with around 1300 photos on it. when i look through it, and scroll no matter how, with the scroll bar to the side or my mouse, after a few seconds of scrolling the folder jumps back to the start, and im obligated to scroll…
Windows for home | Windows 11 | Files, folders, and storage
11,725 questions
asked
2026-06-27T05:21:28.96+00:00
Yotam Lilti
60
Reputation points
commented
2026-06-27T06:24:26.9733333+00:00
Yotam Lilti
60
Reputation points
2 answers
One of the answers was accepted by the question author.
In June 2026, .pdf files in windows11 file explorer preview pane appear then disappear
As of June 22, 2026, my .pdf files in windows 11 Home (24H2, build 26100.8655) File Explorer's preview pane appear for a moment then disappear. It doesn't matter whether I created a .pdf from a Word doc on my PC or whether I downloaded a .pdf then set…
Windows for home | Windows 11 | Windows update
15,573 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 7.000000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
Sort on a text field
How to sort an excel file with location field of 1, 2A,, 3B, 20A, and 30B and not 1, 2A, 20A, 3B and 30B?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,953 questions
asked
2026-06-25T22:22:40.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Eleanor Whelan
20
Reputation points
commented
2026-06-27T06:14:36.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IlirU
2,651
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Microsoft 365 keeps telling me there is a billing error even though I've fixed it
I recently switched my account from using PayPal to a card directly. I have updated the card information in my main Microsoft account and this month's payment went through successfully. However, I keep getting an error that my payment information needs…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-06-24T19:46:34.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Darrell Leland
20
Reputation points
commented
2026-06-27T03:43:47.7666667+00:00
Darrell Leland
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Database for PostgreSQL flexible server is unavailable
Hi, over the past several hours I've been experiencing my database becoming unavailable due to unplanned events. This is the latest message I've received from looking at the resource group health logs: At Friday, June 26, 2026 at 1:23:33 p.m. EDT, the…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,055 questions
asked
2026-06-26T18:02:35.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Archit Malyala
20
Reputation points
accepted
2026-06-27T02:23:47.9633333+00:00
Archit Malyala
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft 365 Developer
Error Details: Message: We're unable to sign you in with this account Error Code: 41102 MS-CorrelationId: [Moderator note: personal info removed] Description of the issue: I cannot log into the Microsoft 365 Developer Program portal. This account was…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
983 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I got my minecraft account stolen and I dont know what to do
A few weeks ago I got my account stolen because I shared a verification code and they changed the gmail, I can prove everything that that is my account, I have the receipt on my gmail, I tried doing the Microsoft ASCR but i didnt get any gmail when 1-2…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,830 questions
asked
2026-06-25T00:28:19.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Logan Espino
20
Reputation points
commented
2026-06-27T02:00:20.6833333+00:00
Logan Espino
20
Reputation points
1 answer
One of the answers was accepted by the question author.
How to REMOVE OneDrive from Windows 11 Laptop fully, 100%, and FOR GOOD?
What the title says. I didn't spend good money on a 2TB laptop to have Windows scream at me in the middle of running programs that the process can't complete because I'm out of storage because Windows is forcing me to save everything to OneDrive. Please…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,982 questions
asked
2026-06-26T02:13:34.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charlotte Sladek
20
Reputation points
accepted
2026-06-27T01:34:31.0766667+00:00
Charlotte Sladek
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Outlook mailbox title is showing as an internal ******@outlook.com address instead of the actual mailbox email
Hi Support, I’m having an issue with a mailbox I created in Outlook. What happened: I set up an additional mailbox using my intended email address. Outlook created the mailbox, but the mailbox title/identity is showing as an internal address like…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,878 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Azure for Students, allowed 5 regions not possible to select in the VM creation menu.
Similar issue to this, with Azure for Students glitching when trying to create VMs. None of the policy-allowed regions ( "spaincentral", "germanywestcentral", "polandcentral", "uaenorth", "swedencentral")…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,370 questions
asked
2026-06-26T21:47:48.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Emilia Mølnå
21
Reputation points
commented
2026-06-27T00:07:59.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
16,780
Reputation points Microsoft External Staff
Moderator