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3 answers One of the answers was accepted by the question author.

Is it easy to back up my computer?

Hello, This may sound naive, and admittedly, I am when it comes to these things. I'd like to know the best way to back up my computer. I understand OneDrive does a lot of the work, but how can I be sure everything is being backed up? Thanks ~

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-25T03:12:20.8733333+00:00
EML 20 Reputation points
commented 2026-06-29T04:41:25.6533333+00:00
EML 20 Reputation points
4 answers One of the answers was accepted by the question author.

How to stop the mouse becoming inactive

Im close to restoring backward to window 10 because I cant seem to solve the persistent issue I am having. This is my last ditch attempt. So thanks for any ideas to solve this. If I leave the mouse inactive for a minute, sometimes and many times per…

Windows for home | Windows 11 | Settings
asked 2026-06-16T08:18:09.28+00:00
Stephen Hawkins 20 Reputation points
commented 2026-06-29T04:20:52.41+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

My lock screen would show the default wallpaper before switching to the slideshow option that I enabled it. how do I fix this?

Hello fellow windows 11 users. For context, I have set my lockscreen to be a slideshow, showcasing various images. The problem is that before the said slideshow happens, the default blue lockscreen wallpaper still shows up first.What I want instead is…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-06-26T03:23:13.8533333+00:00
Safir Ahmadi 25 Reputation points
commented 2026-06-29T03:41:29.97+00:00
Safir Ahmadi 25 Reputation points
1 answer One of the answers was accepted by the question author.

windows 10; no wifi detection

newly installed win10 via flashdrive, but unlike previous win11 installation, it doesn't detect any wifi. I've likely wiped some drivers or something, but I'm no tech-person, so any help is appreciated. PC specs: Ryzen 7 5800xt 3.80ghz Team T-Force Delta…

Windows for home | Windows 10 | Internet and connectivity
asked 2026-06-28T19:48:16.08+00:00
ashraspberry-0094 40 Reputation points
commented 2026-06-29T03:06:58.3766667+00:00
ashraspberry-0094 40 Reputation points
1 answer One of the answers was accepted by the question author.

Error Message:An account with same name exists in Active Directory. Re-use the account was blocked by security policy.

Hi Any suggestion for this error message? Can I just delete the computer account and try to rejoin the domain. what's the impact if I delete the computer account and then recreate new one? Looking forward to your reply. Thanks a lot.

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-06-26T09:06:34.89+00:00
Jin, Peidong 20 Reputation points
accepted 2026-06-29T02:48:54.1266667+00:00
Jin, Peidong 20 Reputation points
9 answers One of the answers was accepted by the question author.

Legacy Outlook for Mac is now removing history when emails are replied or forwarded

Hi All, I use Outlook version 16.110 on a Mac (M2Pro) running MacOS Tahoe 26.5 After last Microsoft update, when i am replying or forwarding; i see history of the email chain is getting removed. This is not expected as we cant check the email to…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-13T02:20:58.9933333+00:00
RK 50 Reputation points
commented 2026-06-29T02:31:42.57+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Length of time a new product key will last until it expires windows 7 pro

I have a Dell M2800. If I upgrade from windows 7 pro to windows 10 and have to purchase a new license key how long will this new license key last before expiring?

Windows for home | Windows 10 | Licensing and activation
asked 2026-06-28T10:40:11.0433333+00:00
James Soos 20 Reputation points
accepted 2026-06-29T02:00:16.0333333+00:00
James Soos 20 Reputation points
2 answers One of the answers was accepted by the question author.

I am locked out of my Outlook account

I cannot take the lock off my account on my desktop. I can access Outlook from my desktop. I need help removing the lock on my desktop. I tried using a password and the authenticator app, and both returned a message saying I am locked out. I administer…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-24T22:34:33.7333333+00:00
David Wilds Patton 20 Reputation points
commented 2026-06-29T00:58:25.24+00:00
David Wilds Patton 20 Reputation points
4 answers One of the answers was accepted by the question author.

Mac Legacy Outlook When reply or forward mail, doesn't display the original e-mails

I'm using Mac Legacy Outlook Version 16.110 (26061317), when I reply or forward mail, it never shows the original e-mails. I try to change all the settings it doesn't work. When I turn to New Outlook, this issue can be fixed, but I need to stay with…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T05:51:24.41+00:00
Sonic Kuai 45 Reputation points
commented 2026-06-29T00:45:41.08+00:00
Hornblower409 15,695 Reputation points
2 answers One of the answers was accepted by the question author.

Optimal Length of Phrase Lists for Azure Speech AI STT (Japanese)

I am using a disconnected container for Azure Speech. I added a few words to the phrase list to improve speech recognition. For example, “company name” and “product name.” While this helps improve accuracy for proper nouns, Japanese has words that sound…

Azure Speech in Foundry Tools
asked 2026-06-25T06:44:31.3233333+00:00
tomoe 110 Reputation points
accepted 2026-06-29T00:42:49.6066667+00:00
tomoe 110 Reputation points
2 answers One of the answers was accepted by the question author.

Unblock sender for outlook

Accidentally blocked sender. Need to unblock. How can I do that.

Outlook | Web | Outlook.com | Email
asked 2026-06-23T19:22:52.6033333+00:00
MIHAIL DUTA 20 Reputation points
accepted 2026-06-29T00:31:10.02+00:00
MIHAIL DUTA 20 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to access SharePoint / Power Apps – Azure marketplace error during setup

Hello, I recently purchased Microsoft 365 Business Premium, which should include SharePoint Online and Power Apps. However, I’m unable to properly access or use these services. While attempting to set up SharePoint (via Azure), I encountered the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-23T23:18:54.72+00:00
C J 30 Reputation points
commented 2026-06-28T23:59:42.45+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Passed my Pearson VUE exam 60 hours ago, received the congrats email, but it is not showing on Learn. The Credentials Support ticket system gives me a 'No Access' error.

Passed my Pearson VUE exam 60 hours ago, received the congrats email, but it is not showing on Learn. The Credentials Support ticket system gives me a 'No Access' error.  

Community Center | Not monitored
asked 2026-06-28T17:41:13.8933333+00:00
Ashika Varghese 20 Reputation points
accepted 2026-06-28T23:53:47.64+00:00
Ashika Varghese 20 Reputation points
2 answers

Excel will not save files

I've just purchased MS Office Home from a retailer and installed it on my iMac but it will not allow me to save updated excel files. How do I resolve this problem?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-24T10:12:47.9466667+00:00
Tim Blanchard 0 Reputation points
recommended 2026-06-28T23:38:40.3566667+00:00
Norah-L 10,915 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Not able to cancel subscription.

I wish to cancel my subscription. I tried going to subscription, but could not go to manage account.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-28T04:26:00.21+00:00
David Smith 20 Reputation points
commented 2026-06-28T21:33:36.1733333+00:00
David Smith 20 Reputation points
1 answer One of the answers was accepted by the question author.

searching for a string in files

Under the old Windows, you could go to Start, Find, and then enter a string in quotes, to search for in all the files on your computer. Is there still a way to do that?

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-06-27T17:13:39.51+00:00
Richard Tillman 365 Reputation points
commented 2026-06-28T21:13:23.6933333+00:00
Richard Tillman 365 Reputation points
2 answers One of the answers was accepted by the question author.

New Mac wants 365

The pop up says to update to Microsoft 365 so the app will work because the 2019 version is not supported but I already have 365. What can I do to continue using the app?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-28T13:57:25.92+00:00
Lucinda Lundy 20 Reputation points
commented 2026-06-28T21:12:05.4766667+00:00
Stefan Blom 353K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to get written instructions on transferring files from old Windows 11 computer to new Windows 11 computer?

I have a new Dell, 24 Allin one computer and want to transfer everything from my old Dell computer. Both have Windows11 operating systems. I want this in written form, not a video, as I am hard of hearing.

Windows for home | Windows 11 | Windows update
asked 2026-06-28T00:12:02.9066667+00:00
Ron Nevins 20 Reputation points
accepted 2026-06-28T20:56:44.83+00:00
Ron Nevins 20 Reputation points
4 answers One of the answers was accepted by the question author.

How do I delete a work account from the authenticator?

Hi, I am trying to remove a work account from my android. It asks me to log in and I don't no longer work for the company. How do I remove the account from my phone? Thank you. 😊

Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Microsoft Authenticator
asked 2023-07-31T13:19:42.6833333+00:00
SolidR0ck 150 Reputation points
commented 2026-06-28T20:53:11.08+00:00
Kris Smith 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do you convert an xlsx file format to an ocd file format

I am trying to create an ocd file using data in an excel file. I am unable to copy the data to the ocd file in MS Word How can I do it without retyping all the data?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-27T19:52:17.89+00:00
William Chaisson 20 Reputation points
accepted 2026-06-28T20:02:36.6866667+00:00
William Chaisson 20 Reputation points