23,597 questions
2 answers
One of the answers was accepted by the question author.
PHOT FILES ARE ALL IN VIDEO
ALL MY FILE PHOTOS ARE IN VIDEO AND NOT ALL FILES WHEN ATTEMPTING TO POST
Windows for home | Windows 10 | Files, folders, and storage
asked
2026-07-27T14:01:59.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
clive martin
20
Reputation points
commented
2026-07-28T12:29:03.43+00:00
Rodrigo Queiroz
78,705
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) BSOD from nvlddmkm.sys
So I have a slight problem. Everytime I boot up a game, sometimes it doesnt do anything, and after a while, my whole PC gets a BSOD. I have been vacationing for a month, and I recently returned from my trip, and this has been happening recently. It hasnt…
Windows for home | Windows 10 | Performance and system failures
42,848 questions
asked
2026-07-27T12:14:02.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM3%3C/text%3E%3C/svg%3E)
Markus-3317
20
Reputation points
accepted
2026-07-28T12:28:15.46+00:00
Markus-3317
20
Reputation points
2 answers
One of the answers was accepted by the question author.
I cant book my exam through my learn link
When I tried to book my microsoft exam ab-100 it shows an unexpected error: Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support. This is the error I am receiving
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,867 questions
asked
2026-07-27T10:49:27.9866667+00:00
Seena Khan
20
Reputation points MVP
accepted
2026-07-28T12:28:09.8533333+00:00
Seena Khan
20
Reputation points MVP
1 answer
One of the answers was accepted by the question author.
unable to retrieve my bitlocker keys
My microsoft account is not showing Devices so i'm unable to retrieve my bitlocker keys. All I get is an error screen as follows There appears no way to get in touch with support regarding this. I'm instead diverted to faq pages
Windows for home | Windows 11 | Recovery and backup
5,773 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 76%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Search in onenote is bugged
Hello, Here a bug I found on onenote BUG : Searching for specific character isn't found even thought it's available HOW TO REPRODUCE Create a table Insert in the table XXXX_L11Y_XXX* Try to find L11C Nothing is found ANNOYANCE Basic searching tool…
Microsoft 365 and Office | OneNote | For business | Windows
Microsoft 365 and Office | OneNote | For business | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
2,094 questions
asked
2026-07-28T08:40:18.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 80%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alexis DEPLANCHE
40
Reputation points
edited the question
2026-07-28T12:02:08.7233333+00:00
Alexis DEPLANCHE
40
Reputation points
3 answers
One of the answers was accepted by the question author.
I cannot log in because my Microsoft Authenticator app is not receiving codes after switching to a new iPhone
Dear Q&A Team, I cannot log in on sharepoints because my Microsoft Authenticator app is not receiving codes after switching to a new iPhone. I checked all help options, but always end up in a circle, because the authentication process asks for a…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,085 questions
asked
2026-07-27T09:45:53.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 67%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Volker Krümpel
20
Reputation points
edited the question
2026-07-28T11:55:16.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I ve bought a new laptop can I get a link to download windows 11 pro pls
I live in russia i can't get link from the official site can u send me pls.
Windows for home | Windows 11 | Install and upgrade
9,265 questions
asked
2026-07-28T10:36:46.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELU%3C/text%3E%3C/svg%3E)
Laptop user
20
Reputation points
commented
2026-07-28T11:19:17.7333333+00:00
DaveM121
932.4K
Reputation points
Independent Advisor
4 answers
One of the answers was accepted by the question author.
error when installing game on to pc thru microsoft store
Hi, have a problem while installing a game on my PC. Gets to 100% and get stuck on trying to install. Got error code 0x80070005 first and now it just says "error has accured and we are aware about the problem and looking into it. try again…
Windows for home | Windows 10 | Gaming
10,445 questions
asked
2026-07-25T07:43:26.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nstephan
20
Reputation points
answered
2026-07-28T11:17:03.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
recommended Windows Update configuration for the AVD session hosts and base image
Hi there, We have a Windows 11 multi-session AVD environment where multiple users log in to complete their daily work. As we manage the environment using Nerdio and maintain a base image, we are considering handling Windows Updates by patching the base…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,163 questions
asked
2026-06-08T00:13:51.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Luke
95
Reputation points
commented
2026-07-28T10:44:17.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gregory Smith
41
Reputation points
2 answers
30 days plan
How do I know the courses that are available for 100% off if you finish it in 30days?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,867 questions
asked
2026-06-07T21:37:27.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Emmanuel Ozoekwe
30
Reputation points
recommended
2026-07-28T10:31:41.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,710
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Claude connection problem with Outlook
I have a Microsoft365 family package and I wanted to connect Claude with Outlook, but it does not work, unable to install it. Can you help me with this issue? Moved from: Microsoft 365 and Office | Other
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,033 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
NotAvailableForSubscription on all VM sizes, all regions - new Azure Plan subscription
Hello everyone, I'm hoping someone here has run into this before. I created a brand-new Azure Plan subscription (MCA billing, tied to an existing Microsoft 365 Business Premium tenant) to build an Azure Virtual Desktop (AVD) lab. Every VM size I try to…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,355 questions
asked
2026-07-27T13:13:19.75+00:00
Radu Bogdan
71
Reputation points
edited a comment
2026-07-28T10:07:31.6866667+00:00
Radu Bogdan
71
Reputation points
2 answers
One of the answers was accepted by the question author.
iCloud for Outlook Won't Sync Calendar to Classic Outlook
iCloud for Windows is unable to provision Outlook Contacts/Calendar, and when its Outlook add-in is active, Classic Outlook appointment forms display a Microsoft Forms error. The problem persists across profile recreation, Office repair, iCloud…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,701 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Learn "More Actions" Add to Collection control missing only on Q&A sites
None of the Learn Q&A pages are showing the "More actions" -> "Add to Collection" control in the top right next to the "Follow Question" button. e.g.…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
285 questions
asked
2026-07-04T02:33:38.8866667+00:00
Hornblower409
15,140
Reputation points
commented
2026-07-28T10:03:51.27+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Email Migration
Hi All, Our company acquired another organization of approximately 500 users about four months ago. The acquired company currently uses Google Workspace, while our organization uses Microsoft 365 E5. Users currently use both Google Workspace and…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,407 questions
asked
2026-06-10T04:28:04.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,206
Reputation points
answered
2026-07-28T09:49:40.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kanika sharma
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Co-pilot issues
"I am a Microsoft 365 Family subscriber in India. I am getting 'Copilot isn't included with your account' and 'You're out of credits this month' messages. I understand Copilot is supposed to be included. Please help resolve this." I have tried…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,070 questions
asked
2026-07-27T17:46:23.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sabir Baig
20
Reputation points
commented
2026-07-28T09:25:35.1033333+00:00
Sabir Baig
20
Reputation points
1 answer
One of the answers was accepted by the question author.
My Microsoft ID (another one) got locked, even recovery is blocked
Hi! I have another ID, that I had been using for years. Now it is locked. Even recover is blocked. I can change the credentials though. And my Authenticator app also can authenticate when login is attempted. The ID is personal ID and not under any paid…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,454 questions
asked
2026-07-27T19:03:04.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 44%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Touhid Khan
20
Reputation points
accepted
2026-07-28T08:50:28.7366667+00:00
Touhid Khan
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Are there any plans to add a "thank you" emoji to standard MS Teams reactions?
I’d like to have a 'thank you' emoji available in MS Teams reactions for more meaningful acknowledgment and appreciation in conversations. While I know MS Teams supports custom emojis (as per the official instructions:…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,071 questions
asked
2025-06-24T09:20:37.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 6%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aliaksei Babranok
35
Reputation points
commented
2026-07-28T08:43:56.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 95%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVZ%3C/text%3E%3C/svg%3E)
Vilnis Zakrevskis
0
Reputation points
1 answer
Secure Boot failed on my Acer Nitro 16 AN16-41 R0TK
After a BIOS update (to v.1.26) forced by Windows Update, I got Secure Boot failed screen when I booted my computer. Now, the only way to use my computer is to disable Secure Boot in BIOS settings. Fortunately I was logged in to my Microsoft account and…
Windows for home | Windows 11 | Security and privacy
8,703 questions
asked
2026-07-17T12:38:18.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 41%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mateusz Klimczyk
0
Reputation points
recommended
2026-07-28T07:58:32.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
4 answers
One of the answers was accepted by the question author.
KB5101650 preventing internet connectivity Hewlett Packard computer Windows 11
I exhausted troubleshooting the network side until I determined that this update was causing the problem. I have paused updates for several weeks now, but every time I turn updates back on it reinstalls. I can see where I fix was provided for Dell…
Windows for home | Windows 11 | Windows update
15,526 questions
asked
2026-07-22T21:48:11.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Charles Dobbs
20
Reputation points
answered
2026-07-28T07:50:50.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dominedi
0
Reputation points