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Authenticator App: otpauth protocol does not add account

On Android (and possibly other platforms), the Microsoft Authenticator app launches successfully when a web link using the otpauth:// protocol is clicked on. However, the expected behaviour is that the link (which includes the account secret, and is the…

Microsoft Security | Microsoft Authenticator
asked 2023-09-11T11:03:50.8633333+00:00
Neil Pendlington 0 Reputation points
commented 2026-04-30T17:06:23.76+00:00
Susie Strange 0 Reputation points
0 answers

Won't let me reorder Copilot Pro

It says I cancelled my subscription for Copilot Pro, and it won't let me re-order. I want Copilot Pro. how can I reorder it?

Microsoft Copilot | Other
asked 2026-04-30T15:59:19.7633333+00:00
Karl Gallegos 0 Reputation points
0 answers

DirectX Missing when launching games

Whenever I try to launch any game, I get an error of directX component, saying that it is missing. (More specifically the classical 0x0000 7b something like that) Up until now I tried these things; Redownload / repair directX Reinstall windows 11 (by…

Windows for home | Windows 11 | Gaming
asked 2025-03-20T12:24:29.4066667+00:00
Ahmet Yusuf Çağatay 0 Reputation points
commented 2026-04-30T15:01:22.21+00:00
MUSTAFA SALAH 1,885 Reputation points
0 answers

Persistent HTTP 500 errors in Azure OpenAI (image generation) with no actionable error details

We are experiencing persistent HTTP 500 errors when calling Azure OpenAI (image generation). Previously, the API returned descriptive errors (rate limits, input size, etc.), but now it returns the same generic error for all requests: "The server had…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,012 questions
asked 2026-04-28T15:24:29.2+00:00
Anastasiia Korneeva 0 Reputation points
edited the question 2026-04-30T13:37:11.0066667+00:00
SRILAKSHMI C 19,735 Reputation points Microsoft External Staff Moderator
0 answers

AADSTS5000224: Tenant access is blocked / Request to re-enable tenant authentication

Hello Microsoft Support Team, I am unable to sign in to my Microsoft 365 / Entra tenant. When I try to access Microsoft 365, I receive the following error: Error code: -895352828 AADSTS5000224: We are sorry, this resource is not available. If you are…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-28T12:47:28.7966667+00:00
성호 윤 0 Reputation points
commented 2026-04-30T13:25:25.27+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

locked out of my email

Hi! I have been trying to get in touch with you for several days and support without success. No one in support seems to be able to help me so this is my last chance to get my email back. 2 weeks ago I bought a new phone and I can't access my email. I…

Microsoft Security | Microsoft Authenticator
asked 2026-04-30T11:07:59.29+00:00
emelie svensson 5 Reputation points
0 answers

Connection issues on pooled AVD Session Hosts in an Azure AD Only environment: ConnectionFailedAdErrorNoSuchMember

Connection issues on pooled AVD Session Hosts in an Azure AD Only environment: Your Remote Desktop Services session has ended. An error occurred while the connection was being established. AVD Session Hosts are only Microsoft Entra joined, the users are…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-10T12:40:31.9466667+00:00
Engel Bruno, B2B-INA-SES-WPS 0 Reputation points
commented 2026-04-30T09:35:03.7333333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

Azure AD B2C Issuing JWT Tokens with Invalid Signatures

Azure AD B2C is intermittently issuing JWT access tokens with mathematically invalid RSA signatures. These tokens fail RSA.VerifyData() validation against the public keys published in the JWKS endpoint, even though: 1. The token's `kid` (Key ID) matches…

Azure Key Vault
Azure Key Vault

An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.

1,583 questions
asked 2026-04-09T12:11:25.43+00:00
petehall 20 Reputation points
commented 2026-04-30T08:17:12.6533333+00:00
Alex Burlachenko 25,285 Reputation points MVP Volunteer Moderator
0 answers

FIDO2 Passkey Fails to Satisfy Authentication Strength in Conditional Access

Hi, we are experiencing an issue with Conditional Access and authentication strength. CA policy configuration: Users: All users (some excluded) Target: All cloud apps Network: Any location Conditions: Not configured Grant: Grant access, require…

Microsoft Security | Microsoft Authenticator
asked 2026-04-30T06:10:20.9133333+00:00
Anonymous 0 Reputation points
edited the question 2026-04-30T08:04:07.4566667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
0 answers

Web Sign-in / OOBE - No reaction when using passkeys when Entra federated with Google IdP

Hello everyone, Our Entra ID tenant is federated with Google Workspace, acting as an idP. The goal is to use the Web Sign-in feature so our users can authenticate via Google directly from the Windows login screen. The federation is working. Standard…

Microsoft Security | Microsoft Entra | Other
asked 2026-04-30T07:05:28.2933333+00:00
Lionel Florence 20 Reputation points
0 answers

Where is the Azure Team? Help Please. Why Do I Use It If I Can't Get Support?

Days ago, our company's mobile phone broke down and the phone was reset. But we lost access to Microsoft Authenticator, so we lost access to the server on the Azure portal. Although we created support tickets many times, no one has yet taken care of our…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-30T06:45:05.4866667+00:00
Gökhan GÜLER 0 Reputation points
commented 2026-04-30T07:02:15.91+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

M365 copilot - Agent Builder - Knowledge source issue

Hi, i am facing an issue in knowledge source display in agent builder in M365. Issues: any file source uploaded are not visible and not able to delete it URL source mentioned are visible, but agent is not able to recognize it. Attached…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-30T06:07:57.37+00:00
Dinakar S 0 Reputation points
0 answers

When logging in to the Azure portal, it asks for a 6-digit code, but my MFA app on my phone shows an 8-digit code

When logging in to the Azure portal, it asks for a 6-digit code, but my MFA app on my phone shows an 8-digit code. I’m unable to log in. I have a pay as you go Subscription.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-30T03:33:22.8766667+00:00
Ricky Lopez 0 Reputation points
commented 2026-04-30T05:41:58.6233333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Transfer LLM Quota

We have been granted quota to use Anthropic (Opus and Sonnet) - I want to transfer it to a new subscription in a different tenant we are provisioning for AI work. Trying to understand how long that will take - because it took a long time to get this…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

194 questions
asked 2026-04-24T00:28:47.8333333+00:00
Ro Toussaint 0 Reputation points
commented 2026-04-30T05:15:53.6633333+00:00
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator
0 answers

Unable to create open AI gpt-5.4 mini model

When try to deploy the GPT 5.4 mini in azure open AI giving atteched error.

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,012 questions
asked 2026-04-24T18:19:18.7666667+00:00
Arun Kumar 0 Reputation points
0 answers

The code you entered has expired. Get a new code from the device you're trying to sign in to and try again.

Hi, while following the steps on this Microsoft Training "https://learn.microsoft.com/en-us/training/modules/manage-azure-active-directory-identities/5-manage-azure-active-directory-objects-powershell" I ran the Connect-MgGraph cmdlet in Azure,…

Microsoft Security | Microsoft Graph
asked 2025-01-24T10:11:05.7366667+00:00
Emanuel Tavares 0 Reputation points
commented 2026-04-30T03:03:48.7266667+00:00
Miguel Oliveira 0 Reputation points
0 answers

715-123420: An error occurred. Please reach out to support for additional assistance.

We are unable to deploy any model on an Azure OpenAI / AI Services account. All deployment attempts fail immediately with error code 715-123420: An error occurred. Please reach out to support for additional assistance. We cannot create a support ticket…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,012 questions
asked 2026-04-20T18:40:49.9833333+00:00
Susan Griffith 0 Reputation points
commented 2026-04-30T02:41:02.7966667+00:00
Manas R Mohanty 17,270 Reputation points Moderator
0 answers

How to find the Google Knowledge Graph URL for any subject

I need to find the URL or wikiURL for different entities in Google's knowledge Graph and need to know how to do it. [Moved from Bing | Get started | Advanced search tips]

Bing | Get started | Advanced search tips
asked 2026-04-29T22:36:31.9566667+00:00
Trey Collier 0 Reputation points
edited the question 2026-04-30T00:29:23.29+00:00
Haytham-C 5,380 Reputation points Microsoft External Staff Moderator
0 answers

‎Issues signing into Web Teams‎

We are trying to login to our company work teams. I authenticate and then go into a login loop. The message is 'trying to sign you in'. In developer tools under aad login I see 'No resource with the given identifier found'. This affect multiple people in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-24T10:16:36.9266667+00:00
Nick Marathas Admin 0 Reputation points
commented 2026-04-29T23:29:18.0566667+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator
0 answers

Copilot issues

I have occasionally prompted Copilot to draft an email in outlook when I am looking to spit out my thoughts and have it provide a tidy response - but as of today it is "thinking" and creating tasks to respond directly to the recipient. I have…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-29T20:58:45.15+00:00
Matt 0 Reputation points