Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000224: Tenant access is blocked / Request to re-enable tenant authentication
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성호 윤
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Reputation points
Hello Microsoft Support Team,
I am unable to sign in to my Microsoft 365 / Entra tenant.
When I try to access Microsoft 365, I receive the following error:
Error code: -895352828
AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support.
It appears that the tenant may be blocked or deauthenticated.
Could you please help check the tenant status and assist with re-enabling authentication / unlocking the tenant?
I can provide the following information via private message if required:
- Tenant ID
- Tenant name
- onmicrosoft.com domain
- Global Administrator UPN
- Microsoft 365 subscription or billing information
Please let me know what information is needed to verify ownership and recover access.
Thank you.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator2026-04-28T13:29:16.86+00:00 성호 윤 could you please share the requested details in private message.
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
2026-04-30T13:25:25.27+00:00 성호 윤 could you please share the requested details in private message.
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