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Repeated hostile 2 factor auth requests every 30-60 minutes. Microsoft won't let me change my primary email address which is what the hostile actor is using.

Repeated hostile 2 factor auth requests every 30-60 minutes sent to the Auth App. Microsoft won't let me change my primary email address which is what the hostile actor is using. How to proceed? I am guessing there is background security stuff happening…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T01:30:04.6366667+00:00
Will P 0 Reputation points
commented 2026-06-22T07:22:14.5633333+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Unable to restore authenticator cloud backup or create new backup

Have cloud backup enabled and have restored it a few times over the past few years, received a new device over the weekend and now restore backup will not work. Just keeps saying "Unable to recover - something went wrong. Please send us logs using…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T10:57:40.1566667+00:00
Paul Rudd 5 Reputation points
commented 2026-06-22T06:36:42.35+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Partner Center Windows Hardware Dashboard enrollment blocked by trust vetting error 715-123225, request manual review

We are trying to enroll Windows Hardware Dashboard via Microsoft Partner Center with Entra Global Admin account. After submitting legal company information, our enrollment request was blocked by automated trust evaluation system. Error message: Microsoft…

Microsoft Partner Center | Other
asked 2026-06-22T02:44:17.92+00:00
0 answers

My account was hacked

I am in dire need of knowing how to find the information as to who created an Azure account, Entra ID, and Github account to spy on me and delete and get my files. Can someone please direct me to the way this can be discovered? They used a personal gmail…

Community Center | Not monitored
asked 2026-06-20T19:45:06.87+00:00
Rachelle Thames 0 Reputation points
edited the question 2026-06-22T01:45:16.8466667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

Locked out from B2C every time I change phone and lose Authenticator...

Locked out from B2C Authenticator back up restore does not work. No matter how many authentication types are defined, it insists on validating the authenticator. Every time that happens I have to pay $40 now $29 to fix this.

Community Center | Not monitored
asked 2026-06-20T13:46:05.4466667+00:00
ASSIL 86 Reputation points
edited the question 2026-06-22T01:43:55.4066667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

Omni Book3

Hello There I just purchased an HP Omni Book3 and some apps cannot be installed. It seems my device is not recognized when a menu of devices is listed

Windows for home | Windows 11 | Apps
asked 2026-06-21T16:25:39.23+00:00
Ed McQuat 0 Reputation points
edited the question 2026-06-21T22:18:33.9733333+00:00
Gérard Oomens 131.4K Reputation points Volunteer Moderator
0 answers

Windows Defender Definition Updates folder taking 256 GB of space and not able to delete the files

Windows Defender Definition Updates folder taking 256 GB of space and no free space left on C drive. Tried deleting the files but not able to do it. We are using Sophos Antivirus.

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2025-02-04T06:36:43.46+00:00
Chintan Shah 0 Reputation points
commented 2026-06-21T21:25:18.78+00:00
Dez Wiebe 0 Reputation points
0 answers

Outlook Authenticator Recovery Issue and Missing Emails

Hi Team, I lost access to my Outlook Authenticator app and am trying to recover it, but the recovery process is not working. Additionally, I am not receiving any emails in my Outlook account. The last email I received was on June 6, and no new emails…

Microsoft Security | Microsoft Authenticator
asked 2026-06-21T19:57:40.5566667+00:00
Salamat Ali 0 Reputation points
0 answers

fatura ödeyemiyorum!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hesabımda iki fatura borcu vardı. o arada kayıtlı kartımı kapatmışım. sonra bir faturayı hediye kartıyla kapattım. kalan faturayı biraz geciktirerek tekrar ödeyecekken hesabım kapandı. ödeme yapmak için yeni bir kart bilgisi ya da hediye kartı kabul…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-21T15:46:30.6933333+00:00
alev şahin 0 Reputation points
0 answers

Lost Microsoft Authenticator codes for my Rockstar Games account – can I recover them?

Hi, I’m locked out of logging into my Rockstar Games account on my laptop because I no longer have access to the Microsoft Authenticator code I originally set up for 2-Step Verification. I still have access to: The email address on my Rockstar…

Microsoft Security | Microsoft Authenticator
asked 2026-06-21T15:14:09+00:00
Adam McTiernan 0 Reputation points
0 answers

Unlink PS5 account

Hello, I would like to unlink my PlayStation 5 account from my old Microsoft account. Unfortunately, I no longer have access to that Microsoft account, so I am unable to manage or remove the link myself. Could you please help me unlink the old Microsoft…

Microsoft Security
Microsoft Security

A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.

45 questions
asked 2026-06-21T11:50:18.6866667+00:00
ebrahem almhesn 0 Reputation points
0 answers

I've run out of AI credits.

Good morning. I've run out of AI credits. This has never happened before and , over the last few months, I recall using copilot on a much more regular basis without this happening. Can I resolve this before the end of the month please? Thanks

Microsoft Copilot | Other
asked 2026-06-21T10:22:03.1666667+00:00
Anthony Child 0 Reputation points
0 answers

6 digit instead of 8

Hello, I don't know why but my authenticator is still giving me 8 digit code instead of 6. I need 6 digit.

Microsoft Security | Microsoft Authenticator
asked 2025-07-15T18:50:02.63+00:00
Mateusz Witkowski 15 Reputation points
commented 2026-06-21T09:37:55.8866667+00:00
Jon M 0 Reputation points
0 answers

Not receiving code on my phone linked to Microsoft Account

Hi, I am not receiving code on my phone linked to Microsoft Account to add email or verify. Looks like my phone number linked to Microsoft Account is not correct. It should be +44 (0)7553360584. I think the +44 or 0 is missing. How to rectify this? I am…

Microsoft Security | Microsoft Authenticator
asked 2026-06-21T09:30:12.1+00:00
Sudipta Shee 0 Reputation points
0 answers

Copilot conversations no longer working

For some reason over the last week, Copilot has been glitiching when I try to scroll down and get past the pinned conversations. So on Wednesday the 17th of June I deleted the app, reinstalled and saw 3 months worth of conversations were deleted on my…

Microsoft Copilot | Other
asked 2026-06-21T08:16:46.2533333+00:00
Dimeji F 0 Reputation points
0 answers

Outlook emails not working

I gave permissions to Google to share my account with Microsoft in January 2026, and we were getting our emails in a timely manner, however, for some reason, Outlook is not sending all our emails now. The last one was in February. We have the Microsoft…

Outlook | Web | Outlook.com | Email
asked 2026-06-17T22:07:52.52+00:00
James Earls Thompson 0 Reputation points
commented 2026-06-20T21:56:47.0466667+00:00
Hornblower409 14,930 Reputation points
0 answers

VS Publish has stopped creating the AppPackages folder with .cer, .msix, and other files

Hi, This is from Visual Studio Insiders [11912.234] for a C# UWP app. Publish has stopped creating the AppPackages folder with .cer, .msix, and other files. The menu choice Project -> Publish -> Create App Packages… previously created the…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,837 questions
asked 2026-06-20T14:08:42.4133333+00:00
WoodManEXP 110 Reputation points
edited the question 2026-06-20T20:01:05.1133333+00:00
WoodManEXP 110 Reputation points
0 answers

Shared Calendar Editing Issue in Microsoft 365 Basic

We are experiencing an issue with a shared calendar in Outlook Web and would appreciate your assistance. Our organization is using Microsoft 365 Basic licenses (non-Business). We have shared a calendar with multiple users and assigned them "Can…

Outlook | Web | Outlook.com | Calendar
asked 2026-06-18T08:28:30.1666667+00:00
Recepcija Zavod za Šport 0 Reputation points
commented 2026-06-20T18:59:22.97+00:00
Hornblower409 14,930 Reputation points
0 answers

My main Microsoft account was hacked, the hacker replaced my email address with theirs, and I can no longer access my account

I have every piece of evidence proving that I am the legitimate owner of this Microsoft account, including ownership of my Minecraft purchase on the account. I have already tried the Account Recovery (ACSR) form multiple times without success and have…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-20T12:50:36.8566667+00:00
Abdullah Saleem 0 Reputation points
0 answers

Unable to login to Azure portal no code on outlook mobile app

Hi I am effectively locked out of my Azure account as every time I try to login I get a message "Open your Outlook mobile app, and enter the number shown to sign in." however I do not get any code either in my Mobile Outlook app or…

Microsoft Security | Microsoft Authenticator
asked 2026-06-20T07:08:50.9366667+00:00
Satya Shukla 5 Reputation points
commented 2026-06-20T12:03:30+00:00
Khitam El Saleh 0 Reputation points