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Had 1 account turned into two because of an error by the system now I can't cancel

I signed up for an account in January, then in August the website couldn't find my account and said account expired needed to sign up and pay a second time for 365 personal for the full year service. So now I am paying for two accounts and I put a stop…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T23:43:09.34+00:00
Len Patanella 0 Reputation points
answered 2026-09-15T04:59:23.4533333+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
2 answers

camera wont work

my pc wont show the external video camera image on the laptop screen?

Windows for home | Other | Devices and drivers
asked 2026-09-15T04:17:40.58+00:00
Jim Long 0 Reputation points
answered 2026-09-15T04:58:38.8433333+00:00
TaoLi 112K Reputation points Independent Advisor
2 answers

Need a Support phone number

I have tried multiple support venues. None have resolved the issue. I need a Support phone number to talk to someone.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T04:05:02.3266667+00:00
Charles Hendryx 0 Reputation points
answered 2026-09-15T04:54:10.6533333+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
1 answer

APplying for Startup credits when account is older than 2 months

I created an Azure account in July and now that the company got founded wanted to apply for the additional credits for startups as a registered company. But the Azure portal display now the message that I am not eligible. How can I still apply for the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,680 questions
asked 2026-09-14T20:35:10.34+00:00
Axel Schnuetgen 0 Reputation points
answered 2026-09-15T04:50:05.7866667+00:00
SHOUMIK CHAKRAVARTY 660 Reputation points
0 answers

AU10TIX/Verified ID returns “Name mismatch”

The Organization/Public identity-validation request was submitted with representative First Name “First Middle” and Last Name “Last” AU10TIX/Verified ID returns “Name mismatch” and displays “Input: FIRST MIDDLE MIDDLE.” The portal does not show the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,276 questions
asked 2026-09-15T04:48:49.2566667+00:00
Matthew Jones 0 Reputation points
4 answers

Outlook and Gmail not syncing sub folders

The new Outlook email and the Outlook Classic are very different. I went back to Classic, and now my Gmail emails will not sync my Sub Folders. I have lost everything. I have reached out to Tech support requesting a phone call and or chat and am getting…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-23T21:30:27.1+00:00
April Cook 0 Reputation points
commented 2026-09-15T04:47:37.8433333+00:00
Robert Schey 10 Reputation points
2 answers

How do I access a second hand personal computer without microsoft username and password?

I have acquired a second hand computer but don't have access to the existing Microsoft account to gain access. how do I add a new account?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T04:09:33.2333333+00:00
Joshua Stuart 0 Reputation points
answered 2026-09-15T04:47:13.41+00:00
Estrella721 46,015 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Steps to upgrade windows 11 home computer to pro

Steps to upgrade windows 11 home computer to pro (I know this is not free) just confused by the activation setting so above it shows 99.00 the page I looked at said 199.00 What steps do I need to do?

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-12T17:12:43.8533333+00:00
Henry Levine 20 Reputation points
commented 2026-09-15T04:44:30.1233333+00:00
RT1 RT2 0 Reputation points
1 answer

AI based Email classification

I have these two questions: (1) Can Copilot Studio classify emails? without having power automate part of the flow? my aim is to classify emails . (2) When power automate is needed to be added?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-14T09:31:54.2333333+00:00
MelDev 0 Reputation points
edited an answer 2026-09-15T04:40:49.1466667+00:00
Prasad-MSFT 10,546 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Is SharePoint Subsite Creation Available in Microsoft Purview Audit Logs?

We are looking for audit/log data that can identify SharePoint subsites that were created within a tenant. We checked the Microsoft Purview Audit data for SharePoint-related operations. We can find operations such as SiteCollectionCreated, but we could…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-14T09:52:06.3233333+00:00
Yuvan Kesav A 40 Reputation points
commented 2026-09-15T04:38:46.5633333+00:00
Ana Le 2,600 Reputation points Independent Advisor
2 answers

I need aka.ms/recovery key

I do not know how to get this . But my computer keeps asking for this number. The computer locks on blue site that ask for this number. I am old I do not know what this is or how to fix this problem???

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-10T19:48:25.66+00:00
Mary Reese 5 Reputation points
commented 2026-09-15T04:37:40.68+00:00
Carole Kohler 0 Reputation points
1 answer

Understand how to develop the next generation of AI

I would like to speak with someone within Microsoft, about a concept I have that provides a system that will not only educate AI will allow for providing safeguards and security. Giving AI the ability to develop ideas, concepts and solutions with a sense…

Microsoft Copilot | Other
asked 2026-09-15T00:08:33.54+00:00
colin baker 0 Reputation points
answered 2026-09-15T04:37:06.6066667+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
2 answers

unable to buy ms office 365

I was using ms office 365 certainly I experience that a massage ms office 365 to buy, and ms office has stopped to work, trying to buy but unable to do so

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T03:56:04.24+00:00
Gopal Das 0 Reputation points
edited an answer 2026-09-15T04:35:48.18+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
1 answer

Images as thumbnails

Are you able to set a loop template so that when you insert an image it is a thumbnail and not a full size picture?

Microsoft 365 and Office | Loop | Other
Microsoft 365 and Office | Loop | Other

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

308 questions
asked 2026-09-14T15:14:31.3666667+00:00
Cath 0 Reputation points
answered 2026-09-15T04:33:14.7166667+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

Windows Server 2025 KB5120233 breaks remote management between two servers

We have identified a reproducible remote-management issue between two Windows Server 2025 systems after installing KB5120233. Environment: OS: Windows Server 2025 Standard OS Build: 26100 Affected systems: two Windows Server 2025 servers Both…

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-09-14T13:47:03.34+00:00
Shahab Moradi 0 Reputation points
commented 2026-09-15T04:32:33.92+00:00
Shahab Moradi 0 Reputation points
3 answers

removing phone link pop up screen menu

The following links take me to the help page, What do you need help with today? and not the actual answer to the questions. How do I prevent Window from offering to link to my phone upon startup ... COMMUNITY ANSWERWhen I open Windows settings and…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-09-05T05:10:36.5+00:00
pete J 0 Reputation points
commented 2026-09-15T04:31:12.4566667+00:00
pete J 0 Reputation points
3 answers

Can't log in to hotmail/outlook

After the issues starting on the 10th/11th, I've been unable to log into my hotmail/outlook email account on my browser. Attempts at logging in get me to the loading screen (https://outlook.live.com/mail/0/) as per normal, which then redirects to the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-14T07:16:13.4966667+00:00
Cameron Hall 0 Reputation points
commented 2026-09-15T04:29:15.4966667+00:00
Hornblower409 15,070 Reputation points
1 answer One of the answers was accepted by the question author.

GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation

Subject: GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation Hello Microsoft Support, We are requesting clarification regarding the documented contract for GetTokenInformation with TOKEN_INFORMATION_CLASS =…

Windows development | Windows API - Win32
asked 2026-09-11T09:20:56.7333333+00:00
靖智 蘇 20 Reputation points
accepted 2026-09-15T04:26:23.31+00:00
靖智 蘇 20 Reputation points
2 answers

how do i fix it

my shift 2 keydoesnt give the a swirly thing it gives this "

Windows for home | Windows 11 | Settings
asked 2026-09-15T03:33:31.1166667+00:00
joshua herrera 0 Reputation points
answered 2026-09-15T04:24:15.1466667+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
1 answer

I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.

I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T03:41:43.4066667+00:00
keith preddie 0 Reputation points
answered 2026-09-15T04:20:31.5633333+00:00
Jhun Buala 5,720 Reputation points Independent Advisor