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Certification Expired Yesterday - Unable to Renew due to some technical issue last week.

Hello Team, My Certification got expired just yesterday. Last week I tried many times to renew it but due to technical issue unable to renew it. Now it is showing that I need to earn it again. Please suggest how can I take the support from MS side as…

Community Center | Not monitored
asked 2026-02-11T06:58:17.8866667+00:00
Dipen Pradipbhai Jakasaniya 0 Reputation points
edited the question 2026-02-11T10:12:46.08+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
1 answer

Can't start transcribing

I have paid for co-pilot but I still cannot transcribe meetings, the only option I have it to record the meeting. I've tried troubleshooting via teams and co-pilot and cannot work out how to add the function. I believe I have a personal account but its a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-02-11T09:44:11.26+00:00
Rachel Parker 0 Reputation points
answered 2026-02-11T09:44:20.7366667+00:00

AI answer

1 answer

Microsoft Authenticator

I have added my account in the Authenticator, and in order to create a passkey it asks me to login and then enter a code from the authenticator. But it is not setup yet, how can it ask for a code? I cannot login in the azure account I just made. I am…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T09:26:02.08+00:00
Thomas Chatzigrigoriou 0 Reputation points
edited the question 2026-02-11T09:28:45.59+00:00
JuliaMarvin 22,920 Reputation points Volunteer Moderator
1 answer

I applied for gh-200 exam, where I can find schedule exam in the profile.

I applied for gh-200 exam with same id. But didn't any to find where I can see my schedule exam. Can you tell me under which section I can see schedule exam? Thanks in advance Moved from Microsoft Partner Center

Community Center | Not monitored
asked 2026-02-11T09:05:15.0466667+00:00
Naresh 0 Reputation points
edited the question 2026-02-11T09:26:19.3266667+00:00
JuliaMarvin 22,920 Reputation points Volunteer Moderator
1 answer

Lost Access to Authenticator and Old Phone Number

Hello, I am unable to access my account because I no longer have access to my authenticator app or my old phone number linked to the account. Could you please assist me with verifying my identity and recovering access to my account? Thank you for your…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-11T08:50:00.85+00:00
Vilanculo Paulino 0 Reputation points
answered 2026-02-11T08:50:11.2966667+00:00

AI answer

1 answer

Collaborate account access is blocked

When I tried to login Microsoft Partner Center Collaborate, the screen showed "Unauthorized Verification". And showed"Your organization Collaborate account access is blocked because of an unauthorized verification status from the most…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

789 questions
asked 2026-02-11T08:08:24.6+00:00
Stan Chuang 0 Reputation points
answered 2026-02-11T08:08:33.7933333+00:00

AI answer

1 answer

Microsoft Support Request — Duplicate Work/School Identity Attached to Personal Account

Hello, I need assistance with an issue involving my personal Microsoft account. On my iPhone, whenever I sign in to Microsoft Teams, the Microsoft Authenticator app automatically creates a Work or School account that is a duplicate of my personal account…

Microsoft 365 and Office | Other
asked 2026-02-11T07:22:37.79+00:00
DongHeon Lee 20 Reputation points
answered 2026-02-11T07:23:48.4966667+00:00

AI answer

1 answer

Can you see Microsoft authenticator requests history?

I'm receiving Microsoft authenticator notifications to verify logins that aren't initiated by me. Is there a way to view a list of all previous requests? I know there's a way to view successful authentications and logins but I can't find any way to view…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T07:09:50.8+00:00
Hunter P 10 Reputation points
answered 2026-02-11T07:13:11.1+00:00

AI answer

1 answer

Speak to Human

I would like to speak to a human on the phone, not an AI chatbot, not a discussion forum, a human on the phone, so I can address my technical issues I am facing.

Microsoft 365 and Office | Other
asked 2026-02-11T03:00:46.7566667+00:00
Wilson Laufer 0 Reputation points
answered 2026-02-11T03:00:54.81+00:00

AI answer

1 answer

mistakenly merged users

I was trying to add a new user and remove an old one but was having difficulty. So I edited the old user and entered the name and email for the new one. Now the old one still shows in multiple references and for outlook, the new user is now seeing all…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-10T17:23:09.0666667+00:00
Carol Holmes 0 Reputation points
commented 2026-02-11T02:49:04.6066667+00:00
VEMULA SRISAI 14,065 Reputation points Microsoft External Staff Moderator
1 answer

In the collaborate Feedback page,We can create new Bugs ticket,but can not enter any bug ticket page to review the detail info

In the collaborate Feedback page,We can create new Bugs ticket,but can not enter any bug ticket page to review the detail info. And the page display this error info: Error Due to recent changes in our security and access policies, some content or…

Microsoft Partner Center | Other
asked 2026-02-11T01:05:39.0233333+00:00
Zhiwei Shi (石志伟) 5 Reputation points
answered 2026-02-11T01:05:49.85+00:00

AI answer

1 answer

How can I set up the MS Graph API to purge malicious invites from users' calendars?

How can I set up the MS Graph API to purge malicious invites from users' calendars?

Microsoft Security | Microsoft Graph
asked 2026-02-11T00:32:28.5666667+00:00
Demetry, Dan 0 Reputation points
answered 2026-02-11T00:32:35.48+00:00

AI answer

1 answer

How can I recover an account on Microsoft Authenticator?

Approximately 3 and a half years ago, I setup my principal account to manage my 401k. When doing so, I installed the Microsoft Authenticator app and used that for my 2FA. Since then, I have gotten a new device, and I cannot access my principal account…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T00:16:12.8766667+00:00
Mackenzie Krupsky 0 Reputation points
answered 2026-02-11T00:16:24.3066667+00:00

AI answer

1 answer

How do I contact live chat support?

I renewed Microsoft Office on August 31, 2025, but I now have Microsoft 365 Family and accidentally had both active. I would like to cancel my Office subscription and receive a refund, if possible.

Microsoft 365 and Office | Other
asked 2026-02-10T23:26:52.1066667+00:00
Ted Koontz 0 Reputation points
answered 2026-02-10T23:26:58.9633333+00:00

AI answer

1 answer

Zahlungskoordinaten

Guten Tag Ich betreue das Mandat der Tavrida Electric Holding AG. Die Rechnungen werden derzeit vom Mandanten über die Citibank London bezahlt. Gibt es die Möglichkeit, die Rechnungen künftig über eine Schweizer Bank zu begleichen? Welche Schritte…

Community Center | Not monitored
asked 2026-02-10T13:36:51.13+00:00
MaximIstomin-7299 0 Reputation points
edited the question 2026-02-10T20:17:37.3033333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

I don't receive requests in Authenticator app on mobile device.

Dears, I am signed up on computer device and mobile app, but when I want to use some program that need security verification through Microsoft Authenticator, I don't receive request on mobile app to enter number displayed on computer.

Microsoft Security | Microsoft Authenticator
asked 2026-02-10T20:01:45.76+00:00
Valentin Bogunović 0 Reputation points
answered 2026-02-10T20:01:57.96+00:00

AI answer

1 answer

For no apparent reason, the Management Reporter reports stopped working.

For no apparent reason, the Management Reporter reports stopped working. message displayed. I had reviewed: DATES ACCOUNTS

Microsoft Partner Center | Other
asked 2026-02-10T19:45:28.6133333+00:00
José Colina 0 Reputation points
answered 2026-02-10T19:46:09.06+00:00

AI answer

1 answer

Microsoft Authenticator keeps getting Microsoft sign in attempts

I've already changed my Microsoft password twice and keep getting pop-ups from Authenicator to approve sign in attempt. What's going on!?

Microsoft Security | Microsoft Authenticator
asked 2026-02-10T18:24:50.5766667+00:00
J 5 Reputation points
commented 2026-02-10T19:41:44.41+00:00
Alpha 15 Reputation points
1 answer

SCVMM NETWORK ISSUE

Hii There are four node and hyper-v configured on all node and created virtual switch with the name with each host with same name, configured windows fail over cluster on all host and added all node in cluster and shared disk. And all running vm proper…

System Center Virtual Machine Manager
asked 2026-02-10T19:30:54.16+00:00
Mohammed Ahmed 30 Reputation points
answered 2026-02-10T19:31:35.04+00:00

AI answer

1 answer

I can no longer access my Azure Subscription that holds my DNS Zone, App&DB setup, etc

I set up Azure Pay-As-you-Go subscription with my gmail account. I then added a DNS zone and my own domain name: PumpSweetSpot.com. I added an new App & Database entry under the subscription. When I went to deploy the app from Visual Studio, I…

Azure DNS
Azure DNS

An Azure service that enables hosting Domain Name System (DNS) domains in Azure.

918 questions
asked 2026-02-09T21:24:05.0466667+00:00
Michael White 0 Reputation points
commented 2026-02-10T18:56:03.1666667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator