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How to restore Outlook for Windows after botched attempt to switch from personal to nonprofit MS account

Our church has been operating with a Microsoft 365 Personal subscription for many years. Our email is hosted by Gmail, and we use Outlook for Windows on the secretary's (my) desktop computer for primary email management. In December 2025, when our…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-13T18:48:49.6033333+00:00
Calvary Secretary 0 Reputation points
commented 2026-02-15T08:10:56.5633333+00:00
Hornblower409 16,050 Reputation points
1 answer

Outlook tasks are gone after windows update & onedrive

Recent windows update forced me to use onedrive. After it was done, all of my tasks in outlook were gone. That's how I keep track of paying bills. How do I fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-13T22:04:54.07+00:00
Tony Van Horn 0 Reputation points
commented 2026-02-15T08:08:51.1766667+00:00
Hornblower409 16,050 Reputation points
1 answer

i cannot get my camera to face the front and i've tried a lot of things.

i can't seem to be able to switch my camera to front facing even tho i've tried screen orientation changes and camera app adjustments. what to do next

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

78 questions
asked 2026-02-15T07:22:37.3066667+00:00
big clit 0 Reputation points
commented 2026-02-15T07:23:17.2733333+00:00
big clit 0 Reputation points
1 answer

Unable to use id which was registered for learning and therefore cannot redeem any coupon

Hi, I have attended recent training session on "Introduction to Microsoft Power Platform". The id registered while attending is using ********@gmail.com. Now after attending the training, I am unable to either create MS account using this id or…

Microsoft Security | Microsoft Authenticator
asked 2026-02-15T02:54:53.46+00:00
Jitendra Khiste 0 Reputation points
answered 2026-02-15T02:55:05.2133333+00:00

AI answer

1 answer

My Microsoft account was hacked. The hacker activated 2FA and changed the security informations.

Recently, my computer was infected by a malware so the hacker stole all of my tokens for my accounts. I got all of them back except for my Microsoft Account. The hacker changed the primary alias, activated 2fa (so I could not use my pin to login). I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-14T23:42:23.4433333+00:00
Paul Lue 0 Reputation points
edited the question 2026-02-15T01:33:17.15+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
1 answer

forgot password trying to sign on new computer

trying to sign in on new computer and forgot password the number that on the acct is the home need to change phone number .

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-14T20:57:43.8933333+00:00
wanda smith 0 Reputation points
edited the question 2026-02-14T23:28:52.0333333+00:00
Gérard Oomens 132.5K Reputation points Volunteer Moderator
1 answer

change imap password

I cannot log in to classic outlook any more. It is asking for an imap password and won't accept the one I am using. How do I change that password?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-14T21:02:32.53+00:00
Virginia Toomey 0 Reputation points
answered 2026-02-14T21:03:09.3+00:00

AI answer

1 answer

Fix my email sync on all devices

I would like to delete emails once, this isn’t happening

Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

65 questions
asked 2026-02-14T20:12:11.3566667+00:00
lynn colvin 0 Reputation points
answered 2026-02-14T20:12:20.9666667+00:00

AI answer

1 answer

how to fix d544030hubcc73e3niog.zavixnexo.co.in

How to get rid of d544030hubcc73e3niog.zavixnexo.co.in. Ran a full scan, no virus found.

Microsoft Security | Microsoft Defender | Other
asked 2025-12-21T23:59:55.48+00:00
Thomas J. Donovan 0 Reputation points
commented 2026-02-14T19:56:00.3333333+00:00
Cam Smith 0 Reputation points
1 answer

How can I delete any account on my microsofr authenticator?

I need to delete any account on my microsoft authenticator. More specifically the Blueravensolar account...

Microsoft Security | Microsoft Authenticator
asked 2026-02-14T19:16:43.8266667+00:00
Colon, Marco @ Romulus 10 Reputation points
answered 2026-02-14T19:16:52.48+00:00

AI answer

1 answer

Stop being threaten

I have been getting email from someone named Fred Bentley at Fred <Mod remove PII> @gmail.com. I do believe the comments and what he is saying to me are considered threatening. I started working with a person that was to help me start a rescues…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-14T16:12:58.02+00:00
Mary (Missy) Fogle 0 Reputation points
edited the question 2026-02-14T19:14:45.1766667+00:00
simo-k 96,135 Reputation points Volunteer Moderator
1 answer

feedback on co-pilet bring back quick response as default selector

I do not like any other option and I dispise having to do special tricks that Dont even work to get quick response to appear in the brain mode list. I want it as default like how smart selecotr is now. I dispise how everything is currently for this…

Microsoft Copilot | Other
asked 2026-02-14T17:59:06.31+00:00
ken 0 Reputation points
answered 2026-02-14T17:59:44.56+00:00

AI answer

1 answer

Sign-in failed Error code: interaction_required

Getting the below error when trying to login into Azure portal: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,343 questions
asked 2026-02-14T16:07:13.22+00:00
Paulo Affonso 0 Reputation points
answered 2026-02-14T16:08:54.68+00:00

AI answer

1 answer

false positive report

Hello Security Review Team, We are submitting a false positive report for the following domain(s): https://eldercare.services https://demo.eldercare.services https://tri-alliance.ai These domains host a governance-based AI speech platform for eldercare…

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-02-14T16:07:09.1733333+00:00
Huibert Arnold 0 Reputation points
answered 2026-02-14T16:07:20.4433333+00:00

AI answer

1 answer

MFA is disabled

MFA for <Mod remove PII> @Pelicanholding.onmicrosoft.com is disconnected. I cannot connect that account.

Microsoft Security | Microsoft Authenticator
asked 2026-02-14T15:21:56.37+00:00
Victor Roggeveen 0 Reputation points
commented 2026-02-14T15:25:41.55+00:00
Victor Roggeveen 0 Reputation points
1 answer

Outlook not loading Virgin emails

Virgin had problems with my email account ******@ntlworld.com. Now it is working again, Outlook is no longer loading my emails. I am not technical and don't know how to fix this. Thank you for your help Lesley Stark

Microsoft 365 and Office | Other
asked 2026-02-14T13:40:49.8+00:00
Lesley Stark 0 Reputation points
answered 2026-02-14T13:41:01.4966667+00:00

AI answer

1 answer

Missing Trophy or Badge

Hi, I have achieved the Course : Microsoft Elevate Educator - Explorer (General) but the trophy was not generated !! I need it to join the Microsoft Elevate Community. Thanks in advance.

Community Center | Not monitored
asked 2026-02-14T12:24:10.1+00:00
Mohamed Chiheb BEN CHAABANE 115 Reputation points
answered 2026-02-14T12:24:20.1466667+00:00

AI answer

1 answer

Windows 11 – Photos and WhatsApp not working properly

Hi everyone, I’m using Windows 11 and recently I started having problems with some apps. The Photos app and WhatsApp are not working properly on my computer. Issues I’m seeing: Photos app does not open images correctly / sometimes crashes or…

Windows development
Windows development

A set of tools and technologies that enable developers to build, optimize, and deploy applications and services within the Windows ecosystem.

5 questions
asked 2026-02-14T11:42:24.91+00:00
Umair Ali Raza 0 Reputation points
answered 2026-02-14T11:42:42.51+00:00

AI answer

1 answer

Receiving Yahoo and Google emails but not Hotmail since December 30, 2025

As the title says, my Outlook receive Yahoo and Google emails, but I have not received a Hotmail email since December 30, 2025. I sent test emails to my Hotmail account, but they never appear in my Outlook. Irritating indeed.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-02-14T11:27:48.08+00:00
Jamie Fouss 0 Reputation points
answered 2026-02-14T11:28:03.43+00:00

AI answer

1 answer

Forgot to back up authenticator

I added my x account to Microsoft authenticator and forgot to back up (don't know is necessary or not) But now I changed my cell phone and when I installed authenticator again there is no app (Twitter) In it I can't sign in to x what should do? Please…

Microsoft Security | Microsoft Authenticator
asked 2026-02-14T10:11:29.78+00:00
asim ali 0 Reputation points
commented 2026-02-14T10:14:56.7266667+00:00
asim ali 0 Reputation points