Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,254 questions
1 answer
refund for 365
365 will not open. You got my money. I got nothing, I want my money back
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-03-04T05:26:46.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ronald Wadsack
0
Reputation points
answered
2026-03-04T05:27:08.9666667+00:00
AI answer
1 answer
Authenticator is sending code to app where I cannot access it
I got a new phone and ever since I cannot authenticate the app on my new phone and therefore can’t login to any of my other email accounts that I need
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,537 questions
asked
2026-03-04T04:27:48.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Trinity Lovell
0
Reputation points
answered
2026-03-04T04:28:09.7766667+00:00
AI answer
1 answer
Monthly Billing Question
I am being billed twice a month for Microsoft ... what are the two charges for? The amounts are $9.99 on the 8th and $1.99 on the 13th clcs
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,254 questions
asked
2026-03-04T03:56:33.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 4%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
CLC Scott
0
Reputation points
answered
2026-03-04T03:56:45.55+00:00
AI answer
1 answer
need urgent help restoring app
Hi, My name is Mark Chawla, and I am an engineer at 15Five. I recently submitted a support ticket on behalf of our organization regarding an urgent issue affecting access to our Azure application. This matter is critical to our business operations, and…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,264 questions
asked
2026-03-02T22:52:00.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andrii Pleskach
0
Reputation points
commented
2026-03-04T01:37:38.6166667+00:00
Andrii Pleskach
0
Reputation points
1 answer
Installing Minecraft
Hello there! I came here because I've tried every option to install minecraft. First of all I've tried installing it on xbox, microsoft store and their official launcher. Unfortunately I didn't managed to install it. I came here for an aditional reason…
Windows for home | Windows 11 | Gaming
5,402 questions
asked
2026-03-03T23:59:02.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HazLikewise
5
Reputation points
edited the question
2026-03-04T00:10:38.39+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
Error message: AADSTS5000225: This tenant has been blocked due to inactivity
I cannot access my Azure account and emails. How do I unlock my Azure account with this error? Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,021 questions
asked
2026-03-03T21:58:50.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 47%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hasnain Ajmal
0
Reputation points
edited the question
2026-03-03T23:24:19.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,385
Reputation points Microsoft External Staff
Moderator
1 answer
Adding a Gmail account to outlook
I had my personal gmail account connected and it was not updating the emails in outlook, so i deleted it. Now when I try to add the account again, it auto populates and tries to connect on its own. Keeps giving me an error again and again. There is no…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,766 questions
asked
2026-03-03T21:37:35.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 69%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Randip
0
Reputation points
edited a comment
2026-03-03T23:11:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
OneDrive Pop-ups About File Deletion After Migration to File-Based Profiles - Citrix Cloud
Hi, Has anyone integrated Citrix Cloud VDI with Azure-hosted servers and Azure file-based user profiles? After migrating from container user profiles to file-based profiles stored on a VM-based file server in Azure, users on one server - where OneDrive…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,099 questions
asked
2026-02-27T11:10:03.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
drClays
171
Reputation points
edited the question
2026-03-03T22:47:27.6833333+00:00
Anonymous
1 answer
why can't i see my certification from last week
why can't i see my certificate from my exam i passed last week
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,074 questions
asked
2026-03-02T16:42:30.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jerry Kaczmarek
0
Reputation points
edited a comment
2026-03-03T22:45:01.8566667+00:00
Julian Sharp
43,861
Reputation points
1 answer
Subject: Request to Reopen Microsoft Certification Renewal Access
I recently noticed that my PL-300: Microsoft Power BI Data Analyst certification renewal expired last year. Due to being heavily engaged in work commitments and project responsibilities, I unintentionally missed the renewal window. I truly value…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,074 questions
asked
2026-03-03T20:02:51.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 43%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ram Dangeti
0
Reputation points
edited the question
2026-03-03T22:43:06.64+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
Not received LinkedIn Premium link after subscription
Hello, I have verified my student status after purchasing the Microsoft 365 bundle pack. In the same I was supposed to receive a LinkedIn subscription for one year register link after 7 days. It's been almost 3 weeks since I completed the process but I…
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
292 questions
asked
2026-03-03T20:06:02.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Anwesha Das
0
Reputation points
edited the question
2026-03-03T22:41:45.74+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
keyboard on Microsoft surface pro 7+ laptop not working
keyboard on Microsoft surface pro 7+ laptop not working. My surface pro 7 laptop’s keyboard suddenly stopped working. I’ve detached it multiple times from the tablet. Restarted it and shut it down a couple times and also followed instructions online for…
System Center Service Manager
System Center Service Manager
A family of System Center products for managing incidents and problems.
325 questions
asked
2026-03-03T22:37:29.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
The Wheeler de Coll Family
0
Reputation points
answered
2026-03-03T22:37:37.93+00:00
AI answer
1 answer
I have been charged twice for using my Microsoft account
I am trying to be refunded for a double charge on my Microsoft account annual licensing
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,071 questions
asked
2026-03-03T20:49:16.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kristin Bomben
0
Reputation points
edited the question
2026-03-03T22:36:49.58+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
OneDrive Authentication Issues -These Are New
I went to View Online in OneDrive and it told me to Login. It told me it was unable to do so. This has never happened before. It told me check the MS Authenticator which I did. Again, this is new behavior. What is going on? Who or What is JAQP5? Thank…
Windows for home | Windows 11 | Security and privacy
8,746 questions
asked
2026-03-03T22:14:11.8766667+00:00
LGLDSR73-6492
1,480
Reputation points
answered
2026-03-03T22:14:36.0133333+00:00
AI answer
1 answer
tried to get copilot into my outlook 365 no button
i just upgraded my 365 plan to include copilot. it seems to have a button in excel and word, but nothing in outlook. i used copilot to ask for help and it told me to log out of all my email accounts as a possible fix. Now, not only is there no button,…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,231 questions
asked
2026-03-03T22:12:32.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Charles
0
Reputation points
answered
2026-03-03T22:12:49.8233333+00:00
AI answer
1 answer
AI 900 - Exam Results
Hi, I took the MS / Azure AI-900 exam last week and passed. It is not on my profile, and I do not have the result paper from Pearson Vue. How can I get a copy of my results?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,074 questions
asked
2026-03-03T20:56:31.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cleveland Bain
0
Reputation points
edited the question
2026-03-03T21:42:12.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,910
Reputation points
Volunteer Moderator
1 answer
Copilot Notebook reference size limit
What is the current size limit of a reference added to a Notebook in copilot
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,754 questions
asked
2026-03-03T21:17:52.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 87%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Scian, Paul
45
Reputation points
answered
2026-03-03T21:18:02.6866667+00:00
AI answer
1 answer
Filters for CAP's
Looking to apply a specific CAP for Azure DevBox's, and was hoping I could use a device filter CAP. I've first tried using model as I have a dynamic group setup to filter based on that "device.model -startswith "Microsoft Dev Box", but the…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,086 questions
asked
2026-02-16T20:56:06.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 89%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Matt
1
Reputation point
commented
2026-03-03T21:05:58.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,990
Reputation points Microsoft External Staff
Moderator
1 answer
what happens when more than 20-documents are added as references in a notebook
I added more than 20 documents to a notebook. How does Copilot handle more than 20 documents? Is the 20 document limit a hard limit, or is it changing?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,754 questions
asked
2026-03-03T21:04:50.3666667+00:00
Scian, Paul
45
Reputation points
answered
2026-03-03T21:04:59.14+00:00
AI answer
1 answer
Cosmos DB SQL query to search for a string across all fields in a document.
I’m using Azure Cosmos DB (SQL API) and want to find documents where a specific string appears anywhere in the document, regardless of field name. What is the recommended query pattern for this, and what are the performance implications?
Azure Cosmos DB
Azure Cosmos DB
An Azure NoSQL database service for app development.
2,163 questions
asked
2026-03-03T19:56:21.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stithi-msft
5
Reputation points Microsoft Employee
Moderator
edited a comment
2026-03-03T20:59:56.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
11,715
Reputation points Microsoft External Staff
Moderator