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refund for 365

365 will not open. You got my money. I got nothing, I want my money back

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-04T05:26:46.0433333+00:00
Ronald Wadsack 0 Reputation points
answered 2026-03-04T05:27:08.9666667+00:00

AI answer

1 answer

Authenticator is sending code to app where I cannot access it

I got a new phone and ever since I cannot authenticate the app on my new phone and therefore can’t login to any of my other email accounts that I need

Microsoft Security | Microsoft Authenticator
asked 2026-03-04T04:27:48.19+00:00
Trinity Lovell 0 Reputation points
answered 2026-03-04T04:28:09.7766667+00:00

AI answer

1 answer

Monthly Billing Question

I am being billed twice a month for Microsoft ... what are the two charges for? The amounts are $9.99 on the 8th and $1.99 on the 13th clcs

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-04T03:56:33.1466667+00:00
CLC Scott 0 Reputation points
answered 2026-03-04T03:56:45.55+00:00

AI answer

1 answer

need urgent help restoring app

Hi, My name is Mark Chawla, and I am an engineer at 15Five. I recently submitted a support ticket on behalf of our organization regarding an urgent issue affecting access to our Azure application. This matter is critical to our business operations, and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-02T22:52:00.1333333+00:00
Andrii Pleskach 0 Reputation points
commented 2026-03-04T01:37:38.6166667+00:00
Andrii Pleskach 0 Reputation points
1 answer

Installing Minecraft

Hello there! I came here because I've tried every option to install minecraft. First of all I've tried installing it on xbox, microsoft store and their official launcher. Unfortunately I didn't managed to install it. I came here for an aditional reason…

Windows for home | Windows 11 | Gaming
asked 2026-03-03T23:59:02.1033333+00:00
HazLikewise 5 Reputation points
edited the question 2026-03-04T00:10:38.39+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Error message: AADSTS5000225: This tenant has been blocked due to inactivity

I cannot access my Azure account and emails. How do I unlock my Azure account with this error? Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…

Microsoft Security | Microsoft Entra | Other
asked 2026-03-03T21:58:50.4566667+00:00
Hasnain Ajmal 0 Reputation points
edited the question 2026-03-03T23:24:19.9066667+00:00
Austin-H 8,385 Reputation points Microsoft External Staff Moderator
1 answer

Adding a Gmail account to outlook

I had my personal gmail account connected and it was not updating the emails in outlook, so i deleted it. Now when I try to add the account again, it auto populates and tries to connect on its own. Keeps giving me an error again and again. There is no…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-03T21:37:35.76+00:00
Randip 0 Reputation points
edited a comment 2026-03-03T23:11:29.63+00:00
Anonymous
1 answer

OneDrive Pop-ups About File Deletion After Migration to File-Based Profiles - Citrix Cloud

Hi, Has anyone integrated Citrix Cloud VDI with Azure-hosted servers and Azure file-based user profiles? After migrating from container user profiles to file-based profiles stored on a VM-based file server in Azure, users on one server - where OneDrive…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-02-27T11:10:03.7933333+00:00
drClays 171 Reputation points
edited the question 2026-03-03T22:47:27.6833333+00:00
Anonymous
1 answer

why can't i see my certification from last week

why can't i see my certificate from my exam i passed last week

Community Center | Not monitored
asked 2026-03-02T16:42:30.9166667+00:00
Jerry Kaczmarek 0 Reputation points
edited a comment 2026-03-03T22:45:01.8566667+00:00
Julian Sharp 43,861 Reputation points
1 answer

Subject: Request to Reopen Microsoft Certification Renewal Access

I recently noticed that my PL-300: Microsoft Power BI Data Analyst certification renewal expired last year. Due to being heavily engaged in work commitments and project responsibilities, I unintentionally missed the renewal window. I truly value…

Community Center | Not monitored
asked 2026-03-03T20:02:51.2566667+00:00
Ram Dangeti 0 Reputation points
edited the question 2026-03-03T22:43:06.64+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Not received LinkedIn Premium link after subscription

Hello, I have verified my student status after purchasing the Microsoft 365 bundle pack. In the same I was supposed to receive a LinkedIn subscription for one year register link after 7 days. It's been almost 3 weeks since I completed the process but I…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-03T20:06:02.7366667+00:00
Anwesha Das 0 Reputation points
edited the question 2026-03-03T22:41:45.74+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

keyboard on Microsoft surface pro 7+ laptop not working

keyboard on Microsoft surface pro 7+ laptop not working. My surface pro 7 laptop’s keyboard suddenly stopped working. I’ve detached it multiple times from the tablet. Restarted it and shut it down a couple times and also followed instructions online for…

System Center Service Manager
asked 2026-03-03T22:37:29.9266667+00:00
The Wheeler de Coll Family 0 Reputation points
answered 2026-03-03T22:37:37.93+00:00

AI answer

1 answer

I have been charged twice for using my Microsoft account

I am trying to be refunded for a double charge on my Microsoft account annual licensing

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-03T20:49:16.8933333+00:00
Kristin Bomben 0 Reputation points
edited the question 2026-03-03T22:36:49.58+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

OneDrive Authentication Issues -These Are New

I went to View Online in OneDrive and it told me to Login. It told me it was unable to do so. This has never happened before. It told me check the MS Authenticator which I did. Again, this is new behavior. What is going on? Who or What is JAQP5? Thank…

Windows for home | Windows 11 | Security and privacy
asked 2026-03-03T22:14:11.8766667+00:00
LGLDSR73-6492 1,480 Reputation points
answered 2026-03-03T22:14:36.0133333+00:00

AI answer

1 answer

tried to get copilot into my outlook 365 no button

i just upgraded my 365 plan to include copilot. it seems to have a button in excel and word, but nothing in outlook. i used copilot to ask for help and it told me to log out of all my email accounts as a possible fix. Now, not only is there no button,…

Microsoft 365 and Office | Other
asked 2026-03-03T22:12:32.6466667+00:00
Charles 0 Reputation points
answered 2026-03-03T22:12:49.8233333+00:00

AI answer

1 answer

AI 900 - Exam Results

Hi, I took the MS / Azure AI-900 exam last week and passed. It is not on my profile, and I do not have the result paper from Pearson Vue. How can I get a copy of my results?

Community Center | Not monitored
asked 2026-03-03T20:56:31.9666667+00:00
Cleveland Bain 0 Reputation points
edited the question 2026-03-03T21:42:12.27+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
1 answer

Copilot Notebook reference size limit

What is the current size limit of a reference added to a Notebook in copilot

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-03T21:17:52.3833333+00:00
Scian, Paul 45 Reputation points
answered 2026-03-03T21:18:02.6866667+00:00

AI answer

1 answer

Filters for CAP's

Looking to apply a specific CAP for Azure DevBox's, and was hoping I could use a device filter CAP. I've first tried using model as I have a dynamic group setup to filter based on that "device.model -startswith "Microsoft Dev Box", but the…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-16T20:56:06.7433333+00:00
Matt 1 Reputation point
commented 2026-03-03T21:05:58.6133333+00:00
VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator
1 answer

what happens when more than 20-documents are added as references in a notebook

I added more than 20 documents to a notebook. How does Copilot handle more than 20 documents? Is the 20 document limit a hard limit, or is it changing?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-03T21:04:50.3666667+00:00
Scian, Paul 45 Reputation points
answered 2026-03-03T21:04:59.14+00:00

AI answer

1 answer

Cosmos DB SQL query to search for a string across all fields in a document.

I’m using Azure Cosmos DB (SQL API) and want to find documents where a specific string appears anywhere in the document, regardless of field name. What is the recommended query pattern for this, and what are the performance implications?

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

2,163 questions
asked 2026-03-03T19:56:21.6133333+00:00
Stithi-msft 5 Reputation points Microsoft Employee Moderator
edited a comment 2026-03-03T20:59:56.7766667+00:00
Pilladi Padma Sai Manisha 11,715 Reputation points Microsoft External Staff Moderator