Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,894 questions
1 answer
I am loosing all my important work of One drive because of locked account
This is really terrible situation, because of locked account to loose all my importante files!! And noone responds. No help nothing. There is no way of reaching out. I will make sure I will not use Microsoft again. And also will spread the word so this…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-03-05T11:15:43.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 74%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lydia Tilli
0
Reputation points
edited the question
2026-03-05T17:52:17.32+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
cant sign into azure, showing Error code: interaction required
help me with this
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,262 questions
asked
2026-03-04T18:56:17.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Afsar Kuttiyassan
0
Reputation points
commented
2026-03-05T17:50:25.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,995
Reputation points Microsoft External Staff
Moderator
1 answer
there is a copilot chat in my account that will not load into my browser, how do I recover it?
I purchased a few Copilot licenses to go along with my Microsoft 365 Business Premium Account. I use mine under my own account login, usually accessed via Edge. I think I let one of my chats get too long and now it will not load into the browser. I…
Microsoft Copilot | Other
2,198 questions
asked
2026-03-05T17:38:38.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 59%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Fabi
0
Reputation points
answered
2026-03-05T17:38:46.37+00:00
AI answer
1 answer
MICROSOFT OUT OF STORAGE E MAILS
Re wording my previous question. I uninstalled Microsoft 365 from my pc and one drive. Have never used either but getting drive 0 bytes over 5gb delete large files. I have used very little space on my g mail accounts and cant log in to one drive as I…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,189 questions
asked
2026-03-05T17:37:39.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anne Richardson
40
Reputation points
answered
2026-03-05T17:37:54.4566667+00:00
AI answer
1 answer
Microsoft 365 student linked in membership
I have the 12 month trial for Microsoft 365 and it says you get linked in premium with it but for the life of me i cannot connect the two even though my linked in account sign is used my outlook email. Please how do i do this😭
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
417 questions
asked
2026-03-05T17:32:53.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 28.999999999999996%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cecilia Guzzo
0
Reputation points
answered
2026-03-05T17:33:06.2+00:00
AI answer
1 answer
Microsoft send codes but never give you a clue where they go to on my ipad
Where do I find Microsoft codes when sent ? To this silly to qualify I must give at least fifty characters. Who is going to count them ? I’m not
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,533 questions
asked
2026-03-05T17:04:01.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 26%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stephen Bracebridge
0
Reputation points
answered
2026-03-05T17:04:14.88+00:00
AI answer
1 answer
Microsoft Authenticator
After getting a phone upgrade I can no longer use the Microsoft Authenticator app in order to verify my accounts.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,533 questions
asked
2026-03-05T16:59:07.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXS%3C/text%3E%3C/svg%3E)
Xavier Sexton
0
Reputation points
answered
2026-03-05T16:59:31.0666667+00:00
AI answer
1 answer
Email server is down. How do I get this fixed??
I can't send or receive emails. Server is down, how do I resolve this?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,228 questions
asked
2026-03-05T16:54:24.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Luca Giordano
0
Reputation points
answered
2026-03-05T16:54:41.3933333+00:00
AI answer
1 answer
How to recover logins for Authenticator app
Hello, I recently bought a new phone and forgot to transfer over all the accounts that were linked to my Authenticator app. I no longer have the old phone, and it appears that I did not have cloud back up enabled. I have no idea what my recovery codes…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,533 questions
asked
2026-03-05T16:45:25.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Monique Mason
5
Reputation points
answered
2026-03-05T16:45:42.14+00:00
AI answer
1 answer
Insider Preview Build
Error Code: Ox7fffffff Not sure why I can't download the insider Build {
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-03-05T16:37:55.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 62%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Craig Farra
0
Reputation points
answered
2026-03-05T16:38:17.3933333+00:00
AI answer
1 answer
ich habe ein konto aus der athenticator-app gelöscht.
ich habe ein konto aus der athenticator-app gelöscht. nun kann ich mich nicht mehr bei diesem accout anmelden. 2fa
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,533 questions
asked
2026-03-05T16:28:01.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
ralph kettler
0
Reputation points
answered
2026-03-05T16:28:17.27+00:00
AI answer
1 answer
Regarding the syncing of the account
Hi Team, I used to work in company but recently I left the company. i came to know that my personal email address and the company email address was not synced due to which i am unable to download the certifications which I have cleared. Kindly can you…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,072 questions
asked
2026-03-05T15:28:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDU%3C/text%3E%3C/svg%3E)
Darshan udupa
0
Reputation points
edited the question
2026-03-05T16:27:11.2866667+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
Unable to see my computer in my Microsoft profile
I've done everything I could, as much as totally reinitialized my laptop from scratch, re-enter my microfsoft account, activated synchronization etc...nothing appears in my devices related. I have two other devices which are properly defined in my…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-03-05T16:21:30.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 98%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Richard Nadeau
0
Reputation points
answered
2026-03-05T16:21:43.07+00:00
AI answer
1 answer
outlook PROBLEMS
outlook problems hello Wyatt speaking WHAT DID YOU DO TO OUTLOOK ITS MY APP FOR SOCIAL…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,081 questions
asked
2026-03-05T16:05:07.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
KOTO, WYATT
0
Reputation points
edited the question
2026-03-05T16:17:55.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Help to consolidate old MCPID account to new one.
Hello, I am MCP/ MCSA Messaging Since 2004 but i don't have access for the old email. Can I consolidate the old account to the new one using my MCPID?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,072 questions
asked
2026-03-04T14:41:17.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Eduardo Mendes
0
Reputation points
edited the question
2026-03-05T16:14:41.4433333+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
Microsoft double billed me - how do I reach them to get a refund?
Microsoft sent me an email that I needed to renew my subscription, which was correct. I went to the Microsoft site (not a link) to renew. They said my account didn't exist. I tried every which way to get in, and it kept saying my account wasn't there. So…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,228 questions
asked
2026-03-05T16:08:18.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Valerie Geiss
0
Reputation points
answered
2026-03-05T16:08:36.52+00:00
AI answer
1 answer
Partner Center Hardware Dashboard - Access Restricted Despite Active Hardware Enrollment and EV Certificate
I am unable to access the Hardware Dashboard to submit a driver for attestation signing. Account details: Company: Airdrop Gaming Account: ******@AirdropGaming.onmicrosoft.com Hardware program status: Active (shows "Active In" on the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,589 questions
asked
2026-03-05T16:02:54.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 38%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
timothy murphy
0
Reputation points
answered
2026-03-05T16:03:12.33+00:00
AI answer
1 answer
Reinstall MS Office 2016
I want to reinstall Office 2016 on my new laptop but my product key consists of only 4 sets of 5 numbers and letters and microsoft won't accept that. How do I reinstall on my new laptop. I don't want Office 365
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,972 questions
asked
2026-03-05T15:46:53.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 84%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elizabeth Doster
0
Reputation points
answered
2026-03-05T15:47:07.82+00:00
AI answer
1 answer
I'm unable to get onto my work platforms: Link Connect and Slack
I am unable to access two of my work platforms: Link Connect and Slack. I can access my work email however. I also seem to have a problem connecting to the Cloud and my personal home email ******@aol.com
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,079 questions
asked
2026-03-05T15:46:54.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gail Burke
0
Reputation points
answered
2026-03-05T15:47:07.75+00:00
AI answer
1 answer
MS 365 Subscription
I have been subscribing to Office 365 for many years and have been very happy with it. I have considered it very good value for money. However, I do not want to have "AI Credits" attached and am not happy to see that my subscription increases…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,252 questions
asked
2026-03-05T15:46:33.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Stephen O'Mullane
0
Reputation points
answered
2026-03-05T15:46:47.37+00:00
AI answer