5,401 questions
1 answer
Xbox gamepass ultimate refund
Hi. Months ago I redeemed a xbox gamepass code and I didn't agree to the automatic renewal. Today I look at my bank account and see i have a charge from it. I have tried to refund it but when I try to there's no option to choose refund for the gamepass.
Windows for home | Windows 11 | Gaming
asked
2026-03-06T22:34:03.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
General Wick
0
Reputation points
edited the question
2026-03-06T22:44:43.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Marvin
160
Reputation points Microsoft External Staff
Moderator
1 answer
I got charged $99.99 but I clicked free trial. How can I get a refund?
I got charged $99.99 but I clicked free trial. How can I get a refund?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,141 questions
asked
2026-03-06T22:40:59.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rodrigo Garcia
0
Reputation points
answered
2026-03-06T22:41:08.1866667+00:00
AI answer
1 answer
Help Accessing Main Account
My main Microsoft account was accessed in South Africa and now I am locked out of it. Unfortunately, the secondary email tired to that account is an old email from college that I have since lost access to. Furthermore, I can't seem to answer all of the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
I need to transfer my Certificate credentials from my company work account to my personal account
Hello, I am attempting to merge my Microsoft Learn profiles. I want to transfer my certifications from my work account (******@skalabletech.com) to my personal account. When I attempt to "Add Account" in my personal profile settings (From my…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,058 questions
asked
2026-03-06T17:07:37.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayanth Prabhakar
0
Reputation points
edited the question
2026-03-06T22:38:33.1133333+00:00
Gérard Oomens
132.2K
Reputation points
Volunteer Moderator
1 answer
windows back up on ten home
OK so Says back up the pc would U like to or not for 2 weeks I said not now. what does the back up do thanks ?
Windows for home | Windows 10 | Recovery and backup
470 questions
asked
2026-03-06T22:32:45.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
ROD MAROIS
0
Reputation points
answered
2026-03-06T22:32:57.89+00:00
AI answer
1 answer
How do I combine subscriptions
I have a new computer. How do I combine the complementary 365 subscription with the one I currently have?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,251 questions
asked
2026-03-06T22:27:00.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 89%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gary Moseley
0
Reputation points
answered
2026-03-06T22:27:14.2866667+00:00
AI answer
1 answer
Being asked to pay again for realm subscription in Minecraft even though it was just charged
I was just charged on 2/27 for a realm subscription, in game it is saying the realm is expired. How do I fix this?
Windows for home | Other | Gaming
4,333 questions
asked
2026-03-06T22:22:44.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 51%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Margaret Digilormo
0
Reputation points
answered
2026-03-06T22:22:57.9066667+00:00
AI answer
1 answer
Deseo dar mi examen de CERTIFICACION PL300 y no puedo inscribirme- mi email esta bloqueado
Buenas tardes. Para comentarle que deseo planificar mi examen PL300 para el 23 de marzo pero no puedo. Mi usuario aparece bloqueado ******@outlook.com. Puedo darlo en un lugar certificado ubicado en Montreal, Quebec, Canada o de lo contrario online ...…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,058 questions
asked
2026-03-06T20:33:33.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Catherine Campos Campos
0
Reputation points
edited the question
2026-03-06T21:33:03.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,905
Reputation points
Volunteer Moderator
1 answer
Is it possible to use the NOT operator to eliminate the builtin SITs that get detected but are not a part of the policy?
Is it possible to use the NOT operator to eliminate the builtin SITs that get detected and are not a part of the policy? I'm using a DLP policy and location is , "Microsoft 365 Copilot and Copilot Chat". It seems that the NOT operator doesn't…
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,079 questions
asked
2026-03-06T16:57:10.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Sannuti (C-Admin)
305
Reputation points
edited the question
2026-03-06T20:44:32.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
11,715
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to verify student status with Noroff email
Hello, I am trying to register for Azure for Students using my personal Microsoft account (hfatahi1989@outlook.com). During the registration process I entered my school email address (honfat06746@stud.noroff.no) for student verification. I received the…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,326 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
1 answer
How fix C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\CrossDeviceResume.exe The application has not been provisioned
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\CrossDeviceResume.exe The application has not been provisioned How do I fix or repair this
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,226 questions
asked
2026-03-06T20:39:50.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 44%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matthew Sole
0
Reputation points
answered
2026-03-06T20:40:05.7366667+00:00
AI answer
1 answer
My tenant has been blocked
Hi , when I am login to the azure portal with free account, I am getting error below error Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,259 questions
asked
2026-02-28T10:24:30.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Parag Lungikar
0
Reputation points
commented
2026-03-06T20:16:17.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,990
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot missing in outlook
I had office but switched to office 365 trial version for one month to test copilot integration, old office is deleted and new 365 added, but I miss copilot in outlook. How to fix it?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,751 questions
asked
2026-03-06T19:53:11.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 81%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jovan Gavrilovski
0
Reputation points
answered
2026-03-06T19:53:23.42+00:00
AI answer
1 answer
Continual Adverts
Microsoft Edge On candy world match 3 it has just tarted showing ads every 20 seconds, it's driving me mad! Any suggestions greatly appreciated. Cheers
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,646 questions
asked
2026-03-06T19:52:23.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 34%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Ceegee
0
Reputation points
answered
2026-03-06T19:52:39.9666667+00:00
AI answer
1 answer
Azure Portal login -- Authenticator generates 8-digit code but Azure requires 6-digit code
I can't log in to Azure Cloud while having no issues with my personal Microsoft account I deleted and reinstalled my authenticator app - it is only generating 8 digit codes and not the 6 digit codes required, it does not show any notifications. Need a…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,532 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 82%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
lost excel file
chat with an agent, answers to my question are 2 years old and not relevant. i need to talk to a live person.
Microsoft 365 and Office | Excel | For home | Other
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
637 questions
asked
2026-03-06T19:13:24.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 12%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anne Migliore
0
Reputation points
answered
2026-03-06T19:13:36.7233333+00:00
AI answer
1 answer
Outlook storage still full after upgrade
I bought an 100 gb upgrade several days ago, Hotmail account still locked because of storage. How do I get hotmail and outlook storage to sync?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,950 questions
asked
2026-03-06T19:12:37.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 16%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dave Dukes
0
Reputation points
answered
2026-03-06T19:12:58.0266667+00:00
AI answer
1 answer
My Hotmail account is utilized only as a backup and I've lost the ability to Login, yet very much so need to
My hotmail.com account was setup when I was in middle school. I changed the password through the years, yet did not use it for many more years. I have a different phone number now, several different phone numbers. I can't place any ,in particular,…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,950 questions
asked
2026-03-06T19:09:13.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 15%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Leonidas Sears IV
0
Reputation points
answered
2026-03-06T19:09:35.5666667+00:00
AI answer
1 answer
my emails to ******@aol.com - ******@aol.con on 3/6/2026 12:37 PM cannot be reachec
I recently installed Microsoft 365 and office on a new desktop computer, and it is a confusing nightmare to transition from Windows 10. Why are my emails to ******@aol.com - ******@aol.con on 3/6/2026 12:37 PM cannot be reached, when it works fine on…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,226 questions
asked
2026-03-06T18:50:35.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Wayne Lindo
0
Reputation points
answered
2026-03-06T18:51:02.27+00:00
AI answer
1 answer
Office for Mac install incomplete
I purchased Office 2024 and installed it, but when I try to use Word is says my license isn't active and will not let me edit or create without purchasing 365.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,814 questions
asked
2026-03-06T18:37:38.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Glen White
0
Reputation points
answered
2026-03-06T18:38:01.6133333+00:00
AI answer