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Identity verification failed

I got this message: Identity verification failed Type Recommended The identity verification did not succeed. Please click link below to review details and take action. Learn more Due by - Workspace AccountSettings To all **Global Administrator …

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

787 questions
asked 2026-03-08T08:53:53.1933333+00:00
Anonymous
answered 2026-03-08T08:54:07.7033333+00:00

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1 answer

how to add another email account to my Microsoft 365 family account

I have a paid up subscription to Microsoft 365 family account, and want to add a second email to this - the "advice" online is to go to Microsoft 365 Admin Centre - where do i find that

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-08T06:16:50.8633333+00:00
Gary Whittaker 0 Reputation points
answered 2026-03-08T06:17:00.9133333+00:00

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1 answer

installation of office 2024

I purchased office 2024 but unable to install in my PC. I received message The product is unavailable in your market. Im trying from India

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-08T05:32:54.3266667+00:00
Samynathan Selvaraj 0 Reputation points
answered 2026-03-08T05:33:06.24+00:00

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1 answer

LinkedIn Premium Issue

I was promised a free LinkedIn Premium subscription while getting my Microsoft 365 but I didn't get it. This was the link I followed: …

Microsoft 365 and Office | Other
asked 2026-03-08T04:16:39.9466667+00:00
answered 2026-03-08T04:16:50.5366667+00:00

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1 answer

I can't login into portal.azure.com

Hi, I have difficulty to login into portal.azure.com, can you help?

Microsoft Security | Microsoft Entra | Other
asked 2026-03-08T04:00:56.49+00:00
stanley chen 0 Reputation points
answered 2026-03-08T04:01:09.8+00:00

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1 answer

Error Code: PaymentAuthenticationVerificationFailed Correlation Id: af9b7fc2-2b9a-48ec-8d4c-8983bf667970 Timestamp: 2026-03-08T02:52:40.115Z

This error code appeared when finalising Microsoft 365 subscription. l can't proceed and need to use the programs.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T02:56:08.6633333+00:00
Rozemary Karamatic 0 Reputation points
answered 2026-03-08T02:56:19.3266667+00:00

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1 answer

I got a charge $107.89 on 2/12/26. And the same charge of $107.89 on 3/6/26. Why? And how do I reverse one of the charges?

I have been charged 2 times within a month for the same thing and I don’t understand why? $107.89 on 2/12/26 and $107.89 on 3/6/26. Please help

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-08T02:28:57.05+00:00
Robin Henderson 0 Reputation points
answered 2026-03-08T02:29:11.34+00:00

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1 answer

My Account got Hacked by keylogging

Hi Microsoft, so my main account just got hacked because of a keylog to my email adress, they changed my password and email, i have all the mails about the exchange even the mail that it was turned into, is it possible to get my account back?

Microsoft Security | Microsoft Identity Manager
asked 2026-03-08T01:19:20.02+00:00
Jorge Pereira 0 Reputation points
answered 2026-03-08T01:19:33.2933333+00:00

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1 answer

Tables split or they start writing in 2 places when I'm writing one sentence.

I'm having trouble with my tables when I insert them into my work documents. They split or they start writing in 2 places when I'm writing one sentence. I'm an experienced user and have been creating documents and tables for years. I really need help…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-07T21:56:14.6033333+00:00
Maureen Giannotti 0 Reputation points
commented 2026-03-08T00:17:28.7933333+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
1 answer

Bing wallpaper won't update and has become a phantom

I've been using Bing wallpaper for at least a few years. Every once in a while, it refuses to update. In the past, there were a couple of solutions that seemed to work: to delete the imdata.bin file, and, if that didn't work, to uninstall and reinstall.…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,558 questions
asked 2026-03-07T23:25:24.2+00:00
MJ 5 Reputation points
answered 2026-03-07T23:25:43.1533333+00:00

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1 answer

treasures is new outlook with copilot

how do i find the review tab so i can use the treasures in new outlook with copilot

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-07T23:06:09.7833333+00:00
dave anderson 0 Reputation points
answered 2026-03-07T23:06:17.8+00:00

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1 answer

Do not receive sms to recover my hotmail account

I got a new phone. Could not use multi factor authentication app, I did not receive the sms to reset my Hotmail account. Could I get some urgent help? How to recover my Hotmail account in this case?

Microsoft Security | Microsoft Authenticator
asked 2026-03-07T23:02:07.0566667+00:00
美英 宋 0 Reputation points
edited the question 2026-03-07T23:03:06.8066667+00:00
美英 宋 0 Reputation points
1 answer

remove send sign in notification in security settings

It will not allow me to do the following For a personal Microsoft account (OneDrive/Outlook.com, etc.): Sign in to the Advanced security options page of the Microsoft account. In the list of verification options (security info), find the entry that…

Microsoft Security | Microsoft Authenticator
asked 2026-03-07T21:57:14.1733333+00:00
Tiffany Schmidt 0 Reputation points
answered 2026-03-07T21:57:25.03+00:00

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1 answer

Issues with Microsoft Designer

Hello. I’m paying $20/month for Copilot Pro which includes Microsoft Designer credits. For about three weeks the service has had issues and I was unable to use most of my monthly credits. Last month I used fewer than 10 out of the 60 credits and the…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-07T21:51:44.7766667+00:00
Yolanda P 0 Reputation points
answered 2026-03-07T21:51:57.4666667+00:00

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1 answer

MY DESKTOP IS NOT INSTALLING A SECURITY UPDATE

UNABLE TO INSTALL THIS PARTICULAR SECURITY UPDATE ON MY DESKTOP my desktop is having a problem installing this update 2026-02 Preview Update (KB5077241) (26200.7922)

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-03-07T21:50:44.93+00:00
george ochieng 0 Reputation points
answered 2026-03-07T21:50:57.18+00:00

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1 answer

Can't add contact information in Outlook (new)

I can't view my contacts in the People pin using Outlook (new)

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-07T20:35:43.9933333+00:00
Dennis Williams 0 Reputation points
commented 2026-03-07T21:36:00.09+00:00
John Jefferson Doyon 88,620 Reputation points Independent Advisor
1 answer

Switch language to English when you do not know the language in the Switch language instructions

I installed and switched from Word in English to Word in Hebrew. All the language in the File to Language to change language are in Hebrew and I do not know hebrew yet so I can not read the language display and different buttons etc. So how can I switch…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-07T21:27:02.0333333+00:00
Paul Melvin Detmer 0 Reputation points
answered 2026-03-07T21:27:12.21+00:00

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1 answer

Can’t log into a Xbox account due to the email

So several months ago, I was trying to transfer a Minecraft world from Xbox to PlayStation. At the time, I couldn’t figure it out. In the process of me trying to transfer it, I logged in and out of my account on Minecraft several times. This sent an…

Windows for home | Other | Gaming
asked 2026-03-07T20:56:28.8733333+00:00
Josiah King 0 Reputation points
edited the question 2026-03-07T21:26:20.5466667+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

incorrect email extension for microsoft

I am trying to log onto my laptop . microsoft says there is a problem with my password microsoft and try sends me a verification code with .cm extension instead of .com extension which doesnt exist I can not get that extension code I now can not log onto…

Microsoft Security | Microsoft Authenticator
asked 2026-03-07T20:57:55.32+00:00
Richard Tew 0 Reputation points
answered 2026-03-07T20:58:05.44+00:00

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1 answer

I need to setup my authenticator app again to be able to sign in

Dears, I am Mohamed Farahat, The managing Director and company owner for Infra Egypt i had changed my phone and Microsoft Authenticator app needs to setup again the credential so i can get the codes to sign in to my partner center. When i sign in with my…

Microsoft Security | Microsoft Authenticator
asked 2026-03-07T20:26:55.66+00:00
Muhammad Farahat 0 Reputation points
answered 2026-03-07T20:27:09.67+00:00

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