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Lossed access to my Authenticator

Hi, I have most access to my Authenticator device. Would it be possible to reset it?

Microsoft Security | Microsoft Authenticator
asked 2026-08-13T12:09:37.98+00:00
Christoffer Widding 0 Reputation points
answered 2026-08-13T12:09:55.06+00:00

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1 answer

After passing exam, Didn't receive certificate yet

I have completed az-900 examination on 1 Aug 2026 and passed too but I haven't received certificate yet.

Community Center | Not monitored
asked 2026-08-13T10:37:21.4066667+00:00
Gokul Krishna R 0 Reputation points
edited the question 2026-08-13T10:38:40.8733333+00:00
TP 163.1K Reputation points Volunteer Moderator
1 answer

Application Gateway V1 frontend unreachable (connection timeout) — backend healthy, NSGs correct, fresh restart with new IP didn't help

Our Application Gateway (V1 SKU) "EnFMGateway" is completely unreachable from the public internet on ports 80/443, even after a full stop/start (which assigned a new public IP: 20.74.250.181). Backend health shows Healthy, VM is running…

Azure Firewall
Azure Firewall

An Azure network security service that is used to protect Azure Virtual Network resources.

882 questions
asked 2026-08-13T10:03:35.8766667+00:00
Saeed Anwar 0 Reputation points
answered 2026-08-13T10:03:56.59+00:00

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1 answer

Microsoft for Startups Milestone 2 stuck 6+ weeks, documents submitted, no review (Application ID 3633168)

Hello Microsoft for Startups / Azure Startups team, I'm trying to reach Milestone 2 ($5,000 credit upgrade). I already have Milestone 1. The blocker is a Cognitive Services Gating review for Azure OpenAI access that has been open for six…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-08-13T09:52:55.8333333+00:00
lewis dyer 0 Reputation points
answered 2026-08-13T09:53:15.9433333+00:00

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1 answer

Scanned Documents Location

I just scanned a document which is saved to my laptop, but I can't find it. Please help me locate it.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-08-13T09:26:55.2+00:00
JJ Varma 0 Reputation points
edited a comment 2026-08-13T09:50:39.1533333+00:00
Ramesh 181.1K Reputation points Volunteer Moderator
1 answer

Azure Application Gateway Forwarding without Listener

In an effort to set up Azure Application Gateway to forward to an Azure Container Environment, I discovered that it was not routing to the the application I wanted. It was forwarding to a different backend pool. Since this was for testing I removed the…

Azure Application Gateway
Azure Application Gateway

An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.

1,394 questions
asked 2026-08-10T16:14:43.77+00:00
Britt Tucker 40 Reputation points
commented 2026-08-13T09:13:33.99+00:00
P Kamala 0 Reputation points Microsoft Employee Moderator
1 answer

AI-900 Certification Missing from Microsoft Learn Profile

Hello Microsoft Credentials Support Team, I am contacting you regarding my Microsoft Azure AI Fundamentals (AI-900) certification. I received the congratulations email confirming my achievement, but when I sign in to Microsoft Learn using the same email…

Community Center | Not monitored
asked 2026-08-13T05:37:14.7333333+00:00
keshika rastogi 0 Reputation points
edited the question 2026-08-13T09:06:02.8166667+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

I dont have a legal last name

I am trying to register for Az 900 certification but i dont have a legal Last Name. How do i proceed or what do i enter in my legal name?

Community Center | Not monitored
asked 2026-08-13T08:40:51.5666667+00:00
Ayesha 0 Reputation points
edited the question 2026-08-13T09:00:34.92+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

cannot open shared files in onedrive

Recently last 2-3 days the shared files on one drive are not opening. the popn is blank. I tried everything, diffrent browser, log out log in, different network but problem persists. Thev file can be downloaded, but it does not open in pop up window, the…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-08-13T07:58:27.1533333+00:00
Jameel Sayed 0 Reputation points
answered 2026-08-13T07:58:45.5066667+00:00

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1 answer

Terraform using : how to fix this issue with detail error"Terraform encountered problems during initialisation"

Hello, support team: when use terraform template to create a new storage account in a new subscription through cloud shell in Azure portal, always face an issue in Cloud shell: --nano main tf save a file --terraform init feedback: how to fix…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,880 questions
asked 2026-08-13T07:31:40.3133333+00:00
rain purple 340 Reputation points
answered 2026-08-13T07:32:11.4866667+00:00

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1 answer

Container Apps VNet-integrated environment: ingress "Connection refused" for every app, survives full environment delete+recreate, points to internal k8se-app-webhooks-service timeout

Summary A VNet-integrated Azure Container Apps environment in East US 2 has been completely unreachable from the outside since 2026-08-12, despite every container/replica reporting fully healthy. We've isolated this to what looks like an internal…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

991 questions
asked 2026-08-13T04:18:00.91+00:00
Senthil Natarajan 0 Reputation points
commented 2026-08-13T06:07:19+00:00
Carry Hopper 0 Reputation points
1 answer

Recovering hacked account.

My microsoft account was hacked few weeks ago through my outlook app. Hacked changed the primary email, password and removed my phone number. I have the new email that they added from the security emails. I’m still logged into my outlook app with my…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-13T01:12:04.9566667+00:00
Dilmohan Singh 0 Reputation points
commented 2026-08-13T05:36:19.02+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

VMConnect Enhanced Mode Feature Request - for RDCMan

I'm using RDCMan for connect VM, but RDCMan not support Enhanced Mode

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,394 questions
asked 2026-08-13T04:56:20.61+00:00
ZHENG ZHAO 0 Reputation points
answered 2026-08-13T04:56:32.9666667+00:00

AI answer

1 answer

Replacing Computer On my MS Account Devices

How do I replace a old computer on my account with a another newer one?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-13T03:47:00.1766667+00:00
Brian Rennie 0 Reputation points
commented 2026-08-13T04:25:33.7533333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

My sent emails are disappearing in Outlook and being replaced with empty drafts

Hi there, I have a problem that has been going on for many months and progressively worsening. My sent emails are disappearing and being replaced with empty draft emails. This has been happening over the last maybe 6 months and each time up to a whole…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-11-27T11:57:44.1033333+00:00
Michelle 0 Reputation points
commented 2026-08-13T04:23:58.38+00:00
Paul Peters 0 Reputation points
1 answer

computer is in constant airplane mode

My computer modem is no longer working. It is unable to connect to the internet nor to make wi-fi calls. Also, the computer is in airplane mode and the f12 {airplane key} does not shut it off.

Windows for home | Windows 11 | Internet and connectivity
asked 2026-08-13T03:27:36.5266667+00:00
Marcus Johnson 0 Reputation points
commented 2026-08-13T04:03:16.4733333+00:00
EmilyS726 264.9K Reputation points Independent Advisor
1 answer

Live Agent

Please live agent. This is a total nightmare!!! Can't access contact info.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-20T18:14:33.8066667+00:00
Alfredo Guzman 5 Reputation points
commented 2026-08-13T03:12:45.0066667+00:00
Ashie Bartle 0 Reputation points
1 answer

Recovery Vault with legacy DPM Data. Unable to Remove or Delete

I have a Recovery Services Vault that was used to store DPM backups. This was deprecated and has been unused for over a year now, but no matter what I do, I am unable to purge this data and remove the Vault and Resource Group. I have followed numerous…

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

974 questions
asked 2026-08-10T15:48:59.4233333+00:00
Alan Rudman (Tenant) 0 Reputation points
commented 2026-08-13T02:02:48.9733333+00:00
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator
1 answer

I'm not receiving or able to send emails in outlook

chat with an agent so I can figure out how to fix my problem

Outlook | Web | Outlook.com | Email
asked 2026-08-12T22:15:00.0333333+00:00
Arden Hagele 0 Reputation points
commented 2026-08-12T23:25:30.59+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Clarification on Initial Credit - ($200 vs $1,000)

Hello , I recently completed my account setup and personal identity verification for Microsoft for Startups and received $200 in Azure credits. A colleague/friend of mine signed up through the exact same program page…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-08-12T22:50:41.38+00:00
signe Eriksen 0 Reputation points
answered 2026-08-12T22:51:04.53+00:00

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