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How do I obtain my certificate of a completed module?

Hello. I've just completed a module. I do not see how to download the certificate? Please advise?

Community Center | Not monitored
asked 2026-03-13T15:18:03.76+00:00
Ceri Claire Gandy (Student) 5 Reputation points
edited the question 2026-03-13T16:48:07.5166667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer

Report : Hallmark - First Scan by Location TORO

Hi , We use a report in Business Objects called " Hallmark - First Scan by Location TORO" .I just wonder where can I find it in Power BI as this is needed to comply with agreed SOP with customer Hallmark, kindly assist,thanks. BI Address:…

Microsoft 365 and Office | Other
asked 2026-03-13T16:41:49.81+00:00
Shervin Rezaei 0 Reputation points
answered 2026-03-13T16:42:08.9666667+00:00

AI answer

1 answer

Why am i not receiving emails even though i have 100g storage in my one drive and im only using 2.8g/100g

please can this be sorted as its aload of bollocks outlook used to be good now im thinking gmail is better

Outlook | Web | Outlook.com | Email
asked 2026-03-13T16:04:14.76+00:00
Ewan 0 Reputation points
answered 2026-03-13T16:04:29.4366667+00:00

AI answer

1 answer

This message has been partially downloaded issue

I connected my gmail account - ******@scorevolunteer.org to my Microsoft Outlook for Mac software. Everything was working well until recently when I started receiving the following message - "This message has been partially downloaded from…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-03-13T16:00:36.2466667+00:00
Robert Miller 0 Reputation points
answered 2026-03-13T16:00:53+00:00

AI answer

1 answer

Remove sympatico as primary

“This is a personal Microsoft account with a Sympatico.ca sign‑in address that resides in a legacy Microsoft‑managed tenant. Changing the primary alias fails with ‘Your organization’s policies prevent you from changing your primary username.’ This…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-13T15:57:41.5066667+00:00
John Breurkes 0 Reputation points
answered 2026-03-13T15:58:09.07+00:00

AI answer

1 answer

Unable to Schedule PL-300 Exam – Payment Declined Error

I am trying to schedule the PL-300 exam, but during the final payment step, the website is not accepting my card payment. I have tried multiple cards, but I keep receiving the following error message: “Uh oh! We're unable to process your payment. Please…

Community Center | Not monitored
asked 2026-02-27T14:03:57.6366667+00:00
Vishnupriya S 40 Reputation points
edited a comment 2026-03-13T15:29:49.8166667+00:00
Saranya K P 0 Reputation points
1 answer

Cloned Drive, now no Bit Locker Recovery Key

Hi All, I have a laptop that had 2 nvme drives. Main windows 1TB and secondary 2TB. I purchased a 2TB drive to replace the windows 1TB. I shut all down, pulled out the secondary 2TB, installed the new 2TB and cloned the C: drive over to the blank 2 TB.…

Windows for home | Windows 10 | Security and privacy
asked 2026-03-13T15:24:15.2266667+00:00
Dan Murray 0 Reputation points
answered 2026-03-13T15:24:37.73+00:00

AI answer

1 answer

I am unable to view my certificate in my profile.

I have written the exam and no certification has been in my profile. I received an email of passing my exam. How download my certificate.

Community Center | Not monitored
asked 2026-03-13T09:56:01.5233333+00:00
yamala, Santhi 10 Reputation points
commented 2026-03-13T15:23:43.5+00:00
Julian Sharp 43,861 Reputation points
1 answer

Recovering an email message I started and then accidentally deleted

Is this even possible? It's not in deleted messages or drafts. I think it's just gone. but I'm hoping it's not. Thank you!

Microsoft 365 and Office | Other
asked 2026-03-13T14:16:45.65+00:00
Timothy Blevins 0 Reputation points
answered 2026-03-13T14:17:01.2833333+00:00

AI answer

1 answer

All clipChamp projects are gone from ddesktop app, browser view, and OneDrive.

I am a paid subscriber to MS Office and Clipchamp, and I use the desktop app on my computer and the browser-based app when I am away from my desk, and I never had issues, until today where I logged in and there is absolutely no history. All the projects…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-03-13T14:07:35.07+00:00
Francis Elhelou 0 Reputation points
answered 2026-03-13T14:08:07.5566667+00:00

AI answer

1 answer

I want to speak to a human

I paid for a month to month subscription and I want to speak to a human.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-13T14:00:54.6433333+00:00
Annette Davis 0 Reputation points
answered 2026-03-13T14:01:10.24+00:00

AI answer

1 answer

Need to recover or merge Microsoft certification profile (MCID)

I no longer have access to, or remember, the account I used when I obtained my MCP. I have created a new Learn account, but how can I get my MCP added to it. I have a copy of the cert with the Certification number on it and date received.

Community Center | Not monitored
asked 2026-03-13T13:04:04.2266667+00:00
Tony Bryant 0 Reputation points
edited the question 2026-03-13T13:50:51.94+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

noy able to publish the agent and workflow

I created the agent in azure foundary . created 2 agent as per assessment and create a workflow but not able to publish it i scored 33% This question is related to the following Learning Module

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,607 questions
asked 2026-03-13T12:19:16.9366667+00:00
Subhangini Ransingh (DevOn) 0 Reputation points
edited the question 2026-03-13T13:47:19.1833333+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

How to transfer to a new iPhone with backups in the iCloud?

How to transfer to a new iPhone with backups in the iCloud?

Microsoft Security | Microsoft Authenticator
asked 2026-03-13T13:24:43.8666667+00:00
Artie Roggeband 0 Reputation points
answered 2026-03-13T13:25:01.24+00:00

AI answer

1 answer

Problemi con Outlook

Buongiorno, è da 2 settimane che quando invio x mail con OutlooK delle foto in allegato a qualsiasi cliente, anche se le invio da me a me, mi torna questa risposta. ( Non ho recapitato il tuo messaggio perché il provider e-mail del destinatario lo ha…

Outlook | Web | Outlook.com | Email
asked 2026-03-13T13:21:44.6833333+00:00
Global Service 0 Reputation points
answered 2026-03-13T13:22:07.7533333+00:00

AI answer

1 answer

Enable web search in Copilot

How do I enable web search in Copilot with my G3 subscription?

Microsoft Copilot | Other
asked 2026-03-13T13:12:07.4533333+00:00
Golden Faircloth 0 Reputation points
answered 2026-03-13T13:12:18.7+00:00

AI answer

1 answer

Not getting code on the authenticator app

I am trying to sign in to my outlook email account on my ipad. It asks me for a code on the authenticator app but I never get a code. I have the same issue when trying to log in to my email on my phone and laptop.

Microsoft Security | Microsoft Authenticator
asked 2026-03-13T13:08:06.5666667+00:00
Joel Clayton 0 Reputation points
answered 2026-03-13T13:08:19.8766667+00:00

AI answer

1 answer

#N/A using Vlookup when value exists

Vlookup function shows a #N/A when value exists in array table

Microsoft 365 and Office | Excel | Other | Other
asked 2026-03-13T12:56:32.0533333+00:00
Luis Ramirez 0 Reputation points
answered 2026-03-13T12:56:50.61+00:00

AI answer

1 answer

How do I access my BitLocker recovery key

I started my computer and it gave me a blue screen that says I need to enter my “BitLocker recovery key for this drive” but when I log into my Microsoft account and select this device it says no BitLocker key available

Microsoft Security | Microsoft Authenticator
asked 2025-12-02T14:51:34.8933333+00:00
Jonathon Guzan 5 Reputation points
commented 2026-03-13T12:53:58.1833333+00:00
Sampath Kumar 0 Reputation points
1 answer

PIN being demanded by Outlook.

Outlook demands a PIN to sign in but I do not want or have a PIN. I am going round in circles at the sign in. Instructions are "MS Start? /Settings/Accounts/Sign in options" "Pin - Select" "Change" This is unsuitable for…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-13T11:22:21.5133333+00:00
Anne Wilson 0 Reputation points
commented 2026-03-13T12:51:55.68+00:00
Anne Wilson 0 Reputation points