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My account is blocked and unable to recover

I changed my password and unable to login I am unable to receive verification code on my recovery email nor my number as too many attempts Tried for second day, same issue

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-15T03:17:09.7766667+00:00
Sajjad 5 Reputation points
answered 2026-03-15T03:17:21.8433333+00:00

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1 answer

Try another verification method. That verification method isn't working right now. Please try another method.

I’ve had this issue too many times over the years but this has gotten out of hand. I try to reset my password and I get a code from my email and then it says I need to get a code from my number and it redirects me to a page that says “Try another…

Microsoft Security | Microsoft Authenticator
asked 2026-03-15T01:41:51.13+00:00
Lily Mollabashy 0 Reputation points
edited the question 2026-03-15T01:45:57.88+00:00
Lily Mollabashy 0 Reputation points
1 answer

Microsoft authentication

My Microsoft authentication is not working and I am not able to log into my outlook email

Microsoft Security | Microsoft Authenticator
asked 2026-03-15T01:45:11.7833333+00:00
ZIAMARA CEVALLOS 0 Reputation points
answered 2026-03-15T01:45:24.06+00:00

AI answer

1 answer

Can not verify new email address toa dd to account

I have logged in to my Windows account; I can see the new email address to add to the account; It asks me to "verify" I click on verify, but do not get an email at Centurylink to confirm the verify email address

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-15T01:26:41.8+00:00
Michael 41 Pederson 0 Reputation points
answered 2026-03-15T01:26:53.82+00:00

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1 answer

The access policies document is not present in the config set. This document is required for all publish operations.

The access policies document is not present in the config set. This document is required for all publish operations.

Microsoft Partner Center | Other
asked 2026-03-15T00:25:52.3266667+00:00
Joel Guzman 0 Reputation points
answered 2026-03-15T00:26:00.2166667+00:00

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1 answer

Map account

In my previous organization i did a certification of azure data fundamentals,Now i left the company .How i will get my credentials /certificate from that account to my personal account.But now i am unable to access my previous organization mail id.

Community Center | Not monitored
asked 2026-03-14T20:06:36.0766667+00:00
Sawan Mohanty 0 Reputation points
edited the question 2026-03-15T00:19:03.0666667+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

TÔI MUỐN ĐƯỢC HUỶ VÀ HOÀN TIỀN

Tôi đã đăng ký nhầm gói Microsoft 365 Family (Hàng Năm) .Vì k có nhu cầu sử dụng nên tôi muốn huỷ nó,tôi đã vào mục đăng ký nhưng không tìm thấy nút huỷ.Xin hãy giúp tôi

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-14T20:28:41.74+00:00
LONG NGUYỄN ĐỨC 0 Reputation points
commented 2026-03-15T00:16:01.37+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

DC schedules

Where do I find the Ontario DC schedules for my store?

Community Center | Not monitored
asked 2026-03-14T23:21:34.63+00:00
Patricia Aul (LCL) 0 Reputation points
edited the question 2026-03-14T23:59:09.5766667+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

Badge not received or Certification Badge Issue

Hello Microsoft Certification Support Team, I successfully completed the AZ-500: Microsoft Azure Security Technologies certification exam on 7th February 2026 through Pearson VUE. The certification is visible in my Microsoft Learn profile under…

Community Center | Not monitored
asked 2026-02-09T02:07:49.72+00:00
Arun N 0 Reputation points
edited the question 2026-03-14T23:49:37.43+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

Family Subscription

I have been an excel user for a long time. I think I am allowed to have 5 devices. Some of my devices have been trashed. I would like to add my new tablet.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-14T23:36:53.3766667+00:00
Georgia Adey 0 Reputation points
answered 2026-03-14T23:37:02.7833333+00:00

AI answer

1 answer

Microsoft flight 2024 account Steam

recently i was attacked with malicious malware and lost my previous computer. following i had to create a new Microsoft account. in the process i had lost everything tied to the previous Microsoft account including the xbox account tied to my steam…

Windows for home | Windows 11 | Gaming
asked 2026-03-14T23:01:29.1833333+00:00
Brennen Cyr 0 Reputation points
answered 2026-03-14T23:01:43.2466667+00:00

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1 answer

Unable to see my AZ-104 certificate or exam history in my azure learning credentials

I recently took the AZ-104: Microsoft Azure Administrator exam through Pearson VUE and successfully passed the exam. However, I am unable to see the certification in my Microsoft Learn certification profile. Additionally, when I check my certification…

Community Center | Not monitored
asked 2026-03-14T21:47:37.28+00:00
Abdul Munaf Shaik 0 Reputation points
edited the question 2026-03-14T21:58:11.8566667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer

How can I print from the Windows side of my Mac?

I can print from my Mac computer with the latest software version, but I am unable to print from the Parallels enabled Windows 11 side. I have tried to solve using the Microsoft support guidelines, but in the end the instructions do not match what is on…

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-14T21:48:56.1233333+00:00
Jim Mann 0 Reputation points
answered 2026-03-14T21:49:07.8866667+00:00

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1 answer

Visual Studio Code

купил подписку в Visual Studio Code, сейчас почему то приходит такое уведомление то что Достигнута квота для GitHub Copilot Вы достигли ежемесячной квоты на количество сообщений в чате. У вас по-прежнему есть бесплатные встроенные предложения. Разрешение…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,841 questions
asked 2026-03-14T21:14:08.21+00:00
wqfdaf sdaf 0 Reputation points
edited the question 2026-03-14T21:15:21.0733333+00:00
Erland Sommarskog 137.5K Reputation points MVP Volunteer Moderator
1 answer

Installing Word on old MacBook (BigSur)

Hello, I am trying to install word on a 2015 MacBook running the latest BigSur OS - 11.7.11. I have tried to download a few Office Suites from the Update History for Office and Mac page after reading an article called Most Recent Office You Can Run –…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-14T21:06:28.0533333+00:00
AK 0 Reputation points
answered 2026-03-14T21:06:43.7733333+00:00

AI answer

1 answer

Problem In claiming free game pass via upi

Hello, I recently bought a new Windows 11 laptop in Hyderabad, India. It came with an “Included with Device” 3‑month Xbox Game Pass subscription. When I try to redeem it, the system only asks for credit/debit card details. I don’t have a card and I want…

Windows for home | Windows 11 | Gaming
asked 2026-03-14T20:18:13.6833333+00:00
Manzoor Mustafa 0 Reputation points
edited the question 2026-03-14T20:57:36.3033333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

cannot set up my gmail account in outlook

I was having a repeated error with outlook trying to login to my email account, i kept getting the error code 0X800CCC0E. I ended up deleting my email account and now i cannot set it up again. I have been using the email ******@gmail.com for several…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-08T15:17:31.4466667+00:00
Sam Modica 45 Reputation points
commented 2026-03-14T20:51:10.94+00:00
Hornblower409 15,815 Reputation points
1 answer

Cannot save Word or Excel file on Mac Tahoe 26.3.1

When saving Word or Excel file Word and Excel becomes non responsive. What is needed to correct this.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-14T20:36:50.6+00:00
DOUGLAS LANTERMAN 0 Reputation points
answered 2026-03-14T20:36:57.66+00:00

AI answer

1 answer

Other Tab not working right

I try to view my other tab after looking at my focused tab and it shows the emails for a brief second and then they disappear it also does this for my junk email. I have been using the newest version of chrome.

Outlook | Web | Outlook.com | Email
asked 2026-03-14T20:25:32.5233333+00:00
Matt Patton 0 Reputation points
answered 2026-03-14T20:25:45.11+00:00

AI answer

1 answer

Minecraft code redeemed on the wrong account.

Hi, I accidentally redeemed a Minecraft code on the wrong Microsoft account. The game now appears tied to that account. I intended to use it on my main account. Is there anyway you can help me unlink or reassign the license so I can access it from my…

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-14T19:50:22.4633333+00:00
James weldon 5 Reputation points
answered 2026-03-14T19:50:29.13+00:00

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