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Microsoft Password Sync Problems: Now locked out of PC

I have three pc's on my home network. Two are Windows 10. The third is about a two weeks old and is Windows 11 Pro. I changed my Microsoft Account password online and was having trouble getting the password to sync to the pc's. I'm not sure how, but I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-29T05:13:39.5533333+00:00
Bob Neufeld 25 Reputation points
answered 2026-03-29T05:14:03.3533333+00:00

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1 answer

Unable to access my account; MS Authenticator has caused me to be logged out

My name is Dale Webb. I am using my wife's account because I have run out of other ways to contact you. I tried to install MS Authenticator and have completely screwed up my system. Been on-line with Copilot since this morning, trying to figure it…

Microsoft Security | Microsoft Authenticator
asked 2026-03-29T02:30:00.3366667+00:00
Kate Webb 0 Reputation points
answered 2026-03-29T02:30:16.4333333+00:00

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1 answer

Not able to add personal Gmail to other login methods in mslearn profile

I need to add ******@gmail.com for the other login method. It is not allowing me to add the other account.

Microsoft 365 and Office | Other
asked 2026-03-29T02:27:29.1866667+00:00
Keerthan Gowda M 5 Reputation points
answered 2026-03-29T02:27:57.76+00:00

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1 answer

Account Password Reset Not working/Delete Account

Hello, hopefully someone here can help me. After Microsoft's program failed to properly save the password I used to create my child's account, as well as the representative I chatted with giving advice that turned out to me useless, I'm at the point now…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-03-29T02:23:40.0266667+00:00
naviator2003 0 Reputation points
answered 2026-03-29T02:23:52.5566667+00:00

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1 answer

product key

I'm still running windows 7 ultimate and my product key got knocked out when I changed my computer battery and now when I try to re-activate my windows product key it's getting blocked

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-03-29T02:14:23.6966667+00:00
Albert S Westbrook Jr 0 Reputation points
commented 2026-03-29T02:16:56.71+00:00
Albert S Westbrook Jr 0 Reputation points
1 answer

Added family member stays pending

I added my daughter to my family account so I can allow access to playing games online. Every time I add and accept her it shows she's in the family on her end but I log into mine and it shows pending. I have used the manual accept option where it logs…

Windows for home | Windows 11 | Family and online safety
asked 2026-03-29T01:05:54.3133333+00:00
Anton 5 Reputation points
answered 2026-03-29T01:06:17.35+00:00

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Player.json and client.player.json Usage in marketplace addons

HI, I'm working on an addon for the Minecraft marketplace. I was wondering about the rules and guidelines around using player.json in the behavior pack and client.player.json in the resource pack. I looked around and couldn't find any rules and…

Microsoft Partner Center | Other
asked 2026-03-28T23:18:09.5766667+00:00
blurry FACE 0 Reputation points
answered 2026-03-28T23:18:21.6833333+00:00

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1 answer

Can't get computer to switch licenses from Office 2021 to Office 2024

I downloaded and loaded Office 2024. When I go into my account and click on Switch licenses the computer does not switch even though it says that it can.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-28T18:43:12.1733333+00:00
Beth Pease 0 Reputation points
commented 2026-03-28T20:39:02.8366667+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor
1 answer

CorrelationID: 43b57541-c82c-4874-94c3-d870ca906712 Correlation Vector: LRlAx9TkSEWfRSDu

This is the error I am getting, Correlation ID: 019d2fd3-51cd-7123-86c7-d38988481559 Error: AADSTS5000228 — access to tenant 7ac4df4e-a945-450a-935e-6e2b987b7c01 denied Timestamp: 2026-03-27 15:05:14Z Hello Microsoft I am trying to register as a…

Microsoft Partner Center | Other
asked 2026-03-28T19:59:44.95+00:00
Scott Matlou 0 Reputation points
answered 2026-03-28T20:00:01.88+00:00

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1 answer

spam email

Please note that I am receiving so many emails on Info email. I blocked so many other emails related to this thread, but I am still receiving emails from them. Could you please check how you can support to block them. how to block them in office 365

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-03-26T21:46:35.6866667+00:00
Mohamed Ismail 0 Reputation points
commented 2026-03-28T19:19:00.8366667+00:00
John Kelsey 0 Reputation points
1 answer

How can I acces my account if it was compromised and the 2FA got turned on?

Hi guys! My Microsoft account was hacked and the hacker changed the email, password and turned on 2FA. I cant acces it. Can you help me?

Microsoft Security | Microsoft Authenticator
asked 2026-03-28T18:36:55.6233333+00:00
Daniel Kelemen 0 Reputation points
answered 2026-03-28T18:37:10.9966667+00:00

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1 answer

Problem with my xbox gamepass code

My xbox gamepass code isnt redeemable on my account ive spelt it right, there are no country restrictions because when my friend input the code it worked (he didnt actually redeem it). Please help

Windows for home | Windows 11 | Gaming
asked 2026-03-28T16:39:55.2133333+00:00
Alpi S 0 Reputation points
answered 2026-03-28T16:40:16.2766667+00:00

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1 answer

Go back on windows 7 after 10 days? That possible right?

i cant go back becasue its past 10 days on windows 11

Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked 2026-03-28T15:58:48.91+00:00
Koda 0 Reputation points
answered 2026-03-28T15:59:09.63+00:00

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1 answer

Having problems accessing my Microsoft 365 account - Error Code: 0x8004de44

I am having problems signing in to my Microsoft 365 and OneDrive. I changed my phone recently and now I cannot add this account in my Authenticator app either. Other method of verification i.e. sending text message to my cell phone is also not working. …

Microsoft Security | Microsoft Authenticator
asked 2026-03-28T14:42:17.52+00:00
Mahmood Majeed 5 Reputation points
commented 2026-03-28T14:49:46.23+00:00
Mahmood Majeed 5 Reputation points
1 answer

Need to find missing passwords for Windows 11 / Windows 7 network

I have a Lenovo T490 laptop running Windows11, networked to a pair of Windows 7 laptops (a Lenovo X250 and a Lenovo T450s) and also to a Windows 7 desktop. An external disc drive (named "NAS") is also in my network. I am the only user of all of…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2026-03-28T14:23:03.99+00:00
JBK 0 Reputation points
answered 2026-03-28T14:23:26.01+00:00

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1 answer

Windows 11 In-Place Upgrade Causes Domain Account Lockouts (Account Lockout Policy) on Some PCs in Corporate Domain Environment

Hello everyone, I would like to ask for support regarding an issue that occurred during a Windows 10 to Windows 11 in-place upgrade in a corporate Active Directory domain environment. We performed a pilot upgrade (one PC per department) on a total of 7…

Windows for business | Windows Client for IT Pros | User experience | Session connectivity
asked 2026-01-23T01:51:00.7266667+00:00
Tam Tran Nhut 30 Reputation points
edited a comment 2026-03-28T14:15:05.7966667+00:00
John Bellendir 0 Reputation points
1 answer

Teams error

Dear Microsoft Support, We are experiencing recurring sign-in issues on mobile devices (Teams app and Chrome browser). Error codes encountered: AADSTS90023: An error occurred while processing incoming message. AADSTS900561: The endpoint only accepts…

Microsoft Security | Microsoft Entra | Other
asked 2026-03-28T10:55:00.5233333+00:00
Ahmed Elmaghrapy 0 Reputation points
edited the question 2026-03-28T14:01:45.3933333+00:00
Anonymous
1 answer

How do I log in to the Authenticator?

I'm in the authenticator app and the instructions say to tap the number on my screen. But I can't get to the authenticator because I'm trying to set up the authenticator app. If I try to log in another way it let's me, but for my school account it gives…

Microsoft Security | Microsoft Authenticator
asked 2026-03-28T13:36:33.41+00:00
Cyndee Ramirez 0 Reputation points
edited the question 2026-03-28T13:37:22.9633333+00:00
Cyndee Ramirez 0 Reputation points
1 answer

Won’t give me the code but also won’t let me log on without it

So basically the app won’t give the six digit code to sign into my app but for me to sign onto the account from the authentor app it wants me to do a code from that account what should I do to fix it

Microsoft Security | Microsoft Authenticator
asked 2026-03-28T13:23:39.39+00:00
Edwards, Scarlett Z (Crew) 0 Reputation points
answered 2026-03-28T13:23:51.0633333+00:00

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1 answer

Microsoft Graph API – InvalidAuthenticationToken ("Signature is invalid") for Mail Endpoints

Hello Team, I am currently integrating with the Microsoft Graph API and encountering an issue specifically with mail-related endpoints. Issue Summary The endpoint GET https://graph.microsoft.com/v1.0/me works successfully using my access…

Microsoft Security | Microsoft Graph
asked 2026-03-28T13:21:03.64+00:00
Tushar Raj 0 Reputation points
answered 2026-03-28T13:22:12.54+00:00

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