Microsoft Password Sync Problems: Now locked out of PC
I have three pc's on my home network. Two are Windows 10. The third is about a two weeks old and is Windows 11 Pro. I changed my Microsoft Account password online and was having trouble getting the password to sync to the pc's. I'm not sure how, but I…
Windows for home | Windows 11 | Accounts, profiles, and login
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Unable to access my account; MS Authenticator has caused me to be logged out
My name is Dale Webb. I am using my wife's account because I have run out of other ways to contact you. I tried to install MS Authenticator and have completely screwed up my system. Been on-line with Copilot since this morning, trying to figure it…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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Not able to add personal Gmail to other login methods in mslearn profile
I need to add ******@gmail.com for the other login method. It is not allowing me to add the other account.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
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Account Password Reset Not working/Delete Account
Hello, hopefully someone here can help me. After Microsoft's program failed to properly save the password I used to create my child's account, as well as the representative I chatted with giving advice that turned out to me useless, I'm at the point now…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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product key
I'm still running windows 7 ultimate and my product key got knocked out when I changed my computer battery and now when I try to re-activate my windows product key it's getting blocked
Windows for home | Previous Windows versions | Licensing and activation
Added family member stays pending
I added my daughter to my family account so I can allow access to playing games online. Every time I add and accept her it shows she's in the family on her end but I log into mine and it shows pending. I have used the manual accept option where it logs…
Windows for home | Windows 11 | Family and online safety
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Player.json and client.player.json Usage in marketplace addons
HI, I'm working on an addon for the Minecraft marketplace. I was wondering about the rules and guidelines around using player.json in the behavior pack and client.player.json in the resource pack. I looked around and couldn't find any rules and…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
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Can't get computer to switch licenses from Office 2021 to Office 2024
I downloaded and loaded Office 2024. When I go into my account and click on Switch licenses the computer does not switch even though it says that it can.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
CorrelationID: 43b57541-c82c-4874-94c3-d870ca906712 Correlation Vector: LRlAx9TkSEWfRSDu
This is the error I am getting, Correlation ID: 019d2fd3-51cd-7123-86c7-d38988481559 Error: AADSTS5000228 — access to tenant 7ac4df4e-a945-450a-935e-6e2b987b7c01 denied Timestamp: 2026-03-27 15:05:14Z Hello Microsoft I am trying to register as a…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
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spam email
Please note that I am receiving so many emails on Info email. I blocked so many other emails related to this thread, but I am still receiving emails from them. Could you please check how you can support to block them. how to block them in office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
How can I acces my account if it was compromised and the 2FA got turned on?
Hi guys! My Microsoft account was hacked and the hacker changed the email, password and turned on 2FA. I cant acces it. Can you help me?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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Problem with my xbox gamepass code
My xbox gamepass code isnt redeemable on my account ive spelt it right, there are no country restrictions because when my friend input the code it worked (he didnt actually redeem it). Please help
Windows for home | Windows 11 | Gaming
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Go back on windows 7 after 10 days? That possible right?
i cant go back becasue its past 10 days on windows 11
Windows for home | Previous Windows versions | Desktop, Start, and personalization
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Having problems accessing my Microsoft 365 account - Error Code: 0x8004de44
I am having problems signing in to my Microsoft 365 and OneDrive. I changed my phone recently and now I cannot add this account in my Authenticator app either. Other method of verification i.e. sending text message to my cell phone is also not working. …
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Need to find missing passwords for Windows 11 / Windows 7 network
I have a Lenovo T490 laptop running Windows11, networked to a pair of Windows 7 laptops (a Lenovo X250 and a Lenovo T450s) and also to a Windows 7 desktop. An external disc drive (named "NAS") is also in my network. I am the only user of all of…
Windows for home | Previous Windows versions | Internet and connectivity
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Windows 11 In-Place Upgrade Causes Domain Account Lockouts (Account Lockout Policy) on Some PCs in Corporate Domain Environment
Hello everyone, I would like to ask for support regarding an issue that occurred during a Windows 10 to Windows 11 in-place upgrade in a corporate Active Directory domain environment. We performed a pilot upgrade (one PC per department) on a total of 7…
Windows for business | Windows Client for IT Pros | User experience | Session connectivity
Teams error
Dear Microsoft Support, We are experiencing recurring sign-in issues on mobile devices (Teams app and Chrome browser). Error codes encountered: AADSTS90023: An error occurred while processing incoming message. AADSTS900561: The endpoint only accepts…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
How do I log in to the Authenticator?
I'm in the authenticator app and the instructions say to tap the number on my screen. But I can't get to the authenticator because I'm trying to set up the authenticator app. If I try to log in another way it let's me, but for my school account it gives…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Won’t give me the code but also won’t let me log on without it
So basically the app won’t give the six digit code to sign into my app but for me to sign onto the account from the authentor app it wants me to do a code from that account what should I do to fix it
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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Microsoft Graph API – InvalidAuthenticationToken ("Signature is invalid") for Mail Endpoints
Hello Team, I am currently integrating with the Microsoft Graph API and encountering an issue specifically with mail-related endpoints. Issue Summary The endpoint GET https://graph.microsoft.com/v1.0/me works successfully using my access…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
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