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blocked account

what seems to be the issue when I try to schedule an exam on Microsoft site? I believe my account is blocked (I don't know why and how to unblock it) https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK

Community Center | Not monitored
asked 2026-04-05T10:44:31.5033333+00:00
Joao Ribeiro 20 Reputation points
edited the question 2026-04-05T10:54:37.2533333+00:00
simo-k 94,975 Reputation points Volunteer Moderator
1 answer

Due to Health Issue - Not able to Give Ceritifaction

Need help to reschedule Due to Health Issue - Not able to Give Certification - FABRIC Whom to contact as its scheduled on 6-Apr-2026 Moved from: Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Community Center | Not monitored
asked 2026-04-05T09:22:58.81+00:00
Ammar Abbasi 1 Reputation point
edited the question 2026-04-05T09:44:48.52+00:00
Tamara-Hu 17,960 Reputation points Microsoft External Staff Moderator
1 answer

Pre-provisioning Reseal issue. After couple of days enrolment profile missing

We are in the process of SCCM to Intune migration and planned to have Intune build on the newly build machines and using pre-provisioning with windows autopilot. I tried couple of machines of pre-provisioning with windows autopilot resealed. After couple…

Microsoft Security | Windows Autopilot
asked 2026-04-03T00:58:29.7766667+00:00
Karthick Sekar 5 Reputation points
commented 2026-04-05T07:34:13.9+00:00
Karthick Sekar 5 Reputation points
1 answer

Unable to Access Lab PBIX File

Dear Microsoft Support Team, I am currently following the instructions in the Microsoft Learn lab to open the .pbix file. However, I have encountered an issue: I followed the instructions to open the lab .pbix file, but the lab environment did not…

Microsoft 365 and Office | Other
asked 2026-04-05T07:32:34.6633333+00:00
vinyork123 0 Reputation points
answered 2026-04-05T07:32:53.6533333+00:00

AI answer

1 answer

Certificate

Assist with downloading azure fundamentals certificate old email no longer in use

Community Center | Not monitored
asked 2026-04-05T07:25:51.7533333+00:00
Khensani 0 Reputation points
edited the question 2026-04-05T07:28:35.16+00:00
JuliaMarvin 22,815 Reputation points Volunteer Moderator
1 answer

Error Code 50089

I am getting Error Code 50089. What should I do? I can not verify my account when I Use MFA

Microsoft Security | Microsoft Authenticator
asked 2026-04-05T07:04:19.4233333+00:00
Suhaib Mohammed 40 Reputation points
answered 2026-04-05T07:04:34.41+00:00

AI answer

1 answer

i need to refund a purchase i was unaware of

I need to refund a gifted game (Minecraft), that I did not want or mean to purchase but when I go to my order history there is no refund button and when i go to the support page, I am told that there was no recent purchase. The gifted game has 2-5 hours…

Windows for home | Windows 11 | Microsoft Store
asked 2026-04-05T05:58:09.1766667+00:00
Chase Howell 5 Reputation points
answered 2026-04-05T05:58:19.98+00:00

AI answer

1 answer

It seems that there is a gc bug in the azure speech python sdk. How to solve it?

I would like to use the Azure TTS input text streaming capability, as described in this documentation:…

Azure Speech in Foundry Tools
asked 2026-04-05T05:09:55.25+00:00
datou ai 0 Reputation points
edited the question 2026-04-05T05:12:02.3233333+00:00
datou ai 0 Reputation points
1 answer

I need to be able to sign in to my email, now.

I am told to wait 30 days for my security info to restart. I don't have that time, I need to use my email to work. Authenticator asks for a code from authenticator... it goes on in a loop. Seriously, it's been four days and I need to be able to…

Microsoft Security | Microsoft Authenticator
asked 2026-04-05T03:24:34.36+00:00
Alz Vodarek 0 Reputation points
answered 2026-04-05T03:24:46.7966667+00:00

AI answer

1 answer

my microsoft excel 2013 keeps sending an error message that my email account is not associated with my subscription even after I verify with a code they send. what do I do?

My Excel 2013 indicates that I need to activate my account before 4/10. When I do so by signing in, verifying through codes sent to email, phone etc. I then get an error message stating that the email is not associated with my account. What do I do?

Windows for home | Other | Accessibility
asked 2026-04-05T01:42:12.14+00:00
Maria M 5 Reputation points
answered 2026-04-05T01:42:27.4466667+00:00

AI answer

1 answer

Amazon Prime Flagging Family Safety Trigger

I used ti have no issues with Amazon Prime, then got logged out randomly for no reason one day. When I logged back in it asked me to have someone in my Microsoft Family approve my use of the app. When I click to send a request it takes me to a broken…

Windows for home | Windows 11 | Family and online safety
asked 2026-04-04T23:10:48.7066667+00:00
Chris M 0 Reputation points
commented 2026-04-05T00:27:37.58+00:00
Chris M 0 Reputation points
1 answer

Problem with Solitaire Subscription

I have had a Solitaire subscription for a few years. It auto renews each year. Apple shows it paid through January 2027. When I open it it will go to ads. Not every time but often enough to be annoying. Can you help?

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-04-04T20:37:51.2333333+00:00
Marilyn Hersey 0 Reputation points
answered 2026-04-04T20:38:08.0966667+00:00

AI answer

1 answer

I need help with creating image on image in Designer

I have looked up all that CoPilot or other to find out how to insert an image on another image and the directions do not make sense. need a call back.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-04T20:13:19.6466667+00:00
George Louviere 0 Reputation points
answered 2026-04-04T20:13:31.3366667+00:00

AI answer

1 answer

how to activate my office 365 ?

Request Id: b32ec331-80e6-4e48-9ce3-560af99ed100 Correlation Id: 3eac5176-71bf-4666-9801-ecb4635b6794 Timestamp: 2026-04-04T18:40:10Z Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-04T18:56:27.5233333+00:00
handy hermawan 0 Reputation points
commented 2026-04-04T19:33:54.33+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor
1 answer

Authorization Letter for Marketplace Resale as a reseller.

Dear Microsoft Support Team, I hope you are doing well. I am reaching out to seek clarification regarding a request from Walmart Marketplace, which requires a formal Letter of Authorization confirming that World IT Center, Inc. is authorized to resell…

Microsoft Partner Center | Other
asked 2026-04-04T19:28:48.7+00:00
Kailash Chintamani 0 Reputation points
answered 2026-04-04T19:29:02.53+00:00

AI answer

1 answer

Cancel teams subscription

I want to cancel my Teams subscriptions and accounts.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-04T18:56:04.68+00:00
Harry Taylor 0 Reputation points
answered 2026-04-04T18:56:21.43+00:00

AI answer

1 answer

where do I find my training modules

I chose #MS365, #sharepoint, #teams, in Microsoft Learn. Where do I go now to find the training modules and complete the training?

Community Center | Not monitored
asked 2026-04-04T18:55:13.5733333+00:00
LisaZimmerman-4809 0 Reputation points
edited the question 2026-04-04T18:56:02.65+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
1 answer

Minecoin redemption

My son received a Minecraft 3500 Minecoin gift card for his birthday. Unfortunately, they did not include the gift receipt with the redemption code. Is there a way to redeem the card without this information? Thank you so much!

Windows for home | Other | Gaming
asked 2026-04-04T18:40:48.0466667+00:00
kwessel 0 Reputation points
answered 2026-04-04T18:40:58.8733333+00:00

AI answer

1 answer

Não consigo recuperar contas vinculadas ao Microsoft Autenticador

Já tem um tempo que restaurei as configurações de fábrica do meu celular e ao reinstalar o aplicativo da Microsoft Autenticator notei que não estava salvo nenhuma conta vinculada para verificação de duas etapas. Consegui acessar a maioria dos meus…

Microsoft Security | Microsoft Authenticator
asked 2026-04-04T18:02:12.3633333+00:00
Pedro Henrique 0 Reputation points
answered 2026-04-04T18:02:24.86+00:00

AI answer

1 answer

I want to remove myself from a family group

I want to remove myself from a family group. However, there is only me and a child account that are members. I says I have to remove the child account first. I try to remove the child account and it says I have to remove consent. However remove consent…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-04-04T17:09:50.6566667+00:00
Mary Hutt 0 Reputation points
commented 2026-04-04T17:49:01.8333333+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor