2,164 questions
1 answer
Copilot Links
I am encountering a problem in which Copilot does not respond to questions or anything I try to click/open.
Microsoft Copilot | Other
asked
2026-04-21T18:42:53.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jeff Turner
0
Reputation points
answered
2026-04-21T18:43:12.2866667+00:00
AI answer
1 answer
I beleive i have two email accounts open. I would like to only have one. and I would like a refund
I believe i have two email accounts that I have been paying for. I would like to only have one. and I would like a refund.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,164 questions
asked
2026-04-21T17:34:24.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Humphrey
0
Reputation points
commented
2026-04-21T18:11:28.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,745
Reputation points
Independent Advisor
1 answer
How to *actually* disable Copilot
I have disabled and uninstalled Copilot on my account several times, just for it to reappear when the page refreshes. This happens even whenever I save "turn off Copilot" as my preference and when I straight up uninstall the feature. It's…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,726 questions
asked
2026-04-21T16:58:11.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mo B
0
Reputation points
answered
2026-04-21T16:58:29.62+00:00
AI answer
1 answer
struggling to complete MSIX Game submission in Partner Center
I've completed all fields and uploaded all privacy terms, thumbnails, specified all configurations, but Properties and Submission Options still showing as 'Incomplete' and can't Submit for Certification. Please help!
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,571 questions
asked
2026-04-21T16:56:33.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 36%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
John Lin
5
Reputation points
answered
2026-04-21T16:56:43.5066667+00:00
AI answer
1 answer
how to I download my purchased office 2024 on my new MacBook?
I bought Office 2024 sometime last year, and I am trying to reinstall it onto my new MacBook. However, it is saying that I never purchased it? I know that I defiantly did, as I have been using it on my old MacBook. Please could you help me? I've spent…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,793 questions
asked
2026-04-21T16:04:31.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Lola Lawrence
0
Reputation points
commented
2026-04-21T16:39:13.42+00:00
John Jefferson Doyon
87,745
Reputation points
Independent Advisor
1 answer
How to manage Unknown devices under MECM deployment
We are finding lot of Unknow devices under MEMC deployment that are missing updates. Please suggest how to managed unknown devices specially under category Client Check Passed / Inactive state.
Microsoft Security | Intune | Other
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
5,657 questions
asked
2026-04-13T15:58:17.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 75%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Bains, Gurpreet
0
Reputation points
commented
2026-04-21T16:25:04.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 28.000000000000004%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Catherine Kyalo
3,180
Reputation points Microsoft Employee
1 answer
How to stop AERO on Windows 7
Suddenly my settings have been changed and windows no longer is simple, it keeps on snapping to the screen tops
Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked
2026-04-21T15:56:26.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tom Fraser
0
Reputation points
answered
2026-04-21T15:56:35.9566667+00:00
AI answer
1 answer
Locked out of Authenticator
When I got a new phone I can’t log in to my authenticator on it. I try logging into it with my email and it says to authenticate with the app I’m trying to log into with. Then I press I can’t use my authenticator right now, and it ask me to type the pin…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,467 questions
asked
2026-04-21T15:52:23.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jayden Giles
0
Reputation points
answered
2026-04-21T15:52:39.5333333+00:00
AI answer
1 answer
copilot stopped working in outlook
I use copilot a lot. but suddenly it stopped working. just says try again
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,726 questions
asked
2026-04-21T15:47:02.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Ephraim Shapiro
0
Reputation points
answered
2026-04-21T15:47:15.5+00:00
AI answer
1 answer
Not receiving log in codes from Yahoo since last Edge update
I cannot log in to my yahoo finance account since the last Edge update. The two-factor code e-mail is not coming to my e-mail account. I have checked the spam folder and all blocked sender settings. The only change to my system is the latest Edge…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,652 questions
asked
2026-04-21T15:19:12.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 48%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James White
0
Reputation points
answered
2026-04-21T15:19:28.2566667+00:00
AI answer
1 answer
CoPilot does not work
I have closed down my machine, signed in and back out of MSO, but whenever I bring up Copilot Chat and click on anything on the screen nothing happens. I can type in a question but then it doesn't do anything when I press return - no button to start…
Microsoft Copilot | Other
2,164 questions
asked
2026-04-21T15:15:52.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
C Roberts
0
Reputation points
answered
2026-04-21T15:16:08.9833333+00:00
AI answer
1 answer
authenticator app does not work properly on my new smartphone
Hello, i lost my old mobile phone some weeks ago without a chance to save files. now i bought a new one, and installed the authenticator app from microsoft. it does work for the normal login process with my ms account, an i receive the codes with two…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,467 questions
asked
2026-04-21T15:07:22.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Norbert Röhr
0
Reputation points
answered
2026-04-21T15:07:43.55+00:00
AI answer
1 answer
When will the meter cards be updated?
Metro cards have not been updating in redeem points for the past 3 months. When will they be updated? Either give us a metro card in Pakistan Karachi at the Imtiaz area or from any other store, because the other option in Pakistan is not delivered in…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,380 questions
asked
2026-04-21T14:16:09.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 87%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Capri Corn
0
Reputation points
commented
2026-04-21T15:01:22.51+00:00
John Jefferson Doyon
87,745
Reputation points
Independent Advisor
1 answer
Azure, AADDS500 on managed domain (Entra Domain Services)
Hi there, the Entra Domain Services in one of our environments stopped synchronizing with Azure AD roughly 7 days ago. They worked fine for >1 year. We've got multiple environments with the same setup. (especially concerning NSGs, everything is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,227 questions
asked
2026-04-21T13:08:11.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 68%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SEDI
0
Reputation points
commented
2026-04-21T14:55:17.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,980
Reputation points Microsoft External Staff
Moderator
1 answer
Publishing a C# project in Visual Studio does not automatically update it
Hello, When I’ve changed the source code in my C# project and, in Project Explorer, right-click and select ‘Publish’ and then start the process, it tells me ‘Everything is up to date’. Only when I switch the publish profile once (‘Developer’ >…
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,841 questions
asked
2026-04-21T05:04:00.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rosenbohm, Mario
40
Reputation points
commented
2026-04-21T14:54:31.5233333+00:00
Viorel
127.3K
Reputation points
1 answer
Can't log in to Hotmail Account
I got a new phone and can't log in to my Hotmail. I forgot my password and can't get into the authenticator app. I am completely lost on what to do. My phone code will not sed to my phone either. I have filled a recovery from but was told that this won't…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,467 questions
asked
2026-04-21T14:50:14.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Amanda Morrison
0
Reputation points
answered
2026-04-21T14:50:32.16+00:00
AI answer
1 answer
Problem with cancelling Pending Security info change
The problem is that our MSN account is very old and the only backup security date I have on my account is our old land line home phone number which cannot receive a text for verification. Therefor all attempts to update my account security hit a wall due…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,753 questions
asked
2026-04-21T14:29:11.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Diane Hallett
0
Reputation points
answered
2026-04-21T14:29:31.3766667+00:00
AI answer
1 answer
Cant access Account and 2 step authenticator not working
My 2-step authenticator app won't come up with a code to verify my identity. I have attempted to reset my password however now have a locked account. When I go to use my Microsoft authenticator app is doesn't come up with my account on the app, nor…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,467 questions
asked
2026-04-21T14:11:16.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Rebekah Norman-Walker (SCHN)
0
Reputation points
answered
2026-04-21T14:11:39.53+00:00
AI answer
1 answer
Smart App control and Send optional Diagnostic Data
I’m trying to set up Smart App Control (SAC) on several Windows 11 machines and have a few questions about the requirements: Diagnostic Data: Does Smart App Control require "Send optional diagnostic data" to be turned ON to work? If I keep it…
Windows for home | Windows 11 | Security and privacy
8,715 questions
asked
2026-04-21T13:49:27.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amruth Sai
0
Reputation points
answered
2026-04-21T13:49:40.6666667+00:00
AI answer
1 answer
Unable to configure flexible federated credential with issuer : https://token.actions.abc-xyz.ghe.com
While setting flexible federated credential with issuer : https://token.actions.abc-xyz.ghe.com getting attached error so suggest correct way to configure this similar permission.
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,554 questions
asked
2026-04-21T13:42:10.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Salman Kadaya
0
Reputation points
answered
2026-04-21T13:42:41.24+00:00
AI answer