Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,733 questions
1 answer
Microsoft Account Compromised – Unauthorized Access
My account was compromised by an unauthorized party who changed the email and security information without my consent. I no longer have access to the original email and could not receive notifications of these changes. I am the original owner of this…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-03-23T14:24:33.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 23%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tome Meireles
10
Reputation points
edited the question
2026-04-25T10:56:51.0766667+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
1 answer
As the creator of a microsoft form, can I add a reply (at the end) to the original form to reply.
I have created a form where someone adds details and a query. Am I able to look at the submitted form, and then provide an answer on the same for. So I can send back so they a copy of their original query, and my reply? Cheers
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,042 questions
asked
2026-04-24T08:42:40.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Suzy Pabla
0
Reputation points
edited the question
2026-04-25T10:45:15.43+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
1 answer
Azure Fundamentals Exam Discount link Not Working
Dear Microsoft Certification Support Team, I hope you are doing well. I attended the Microsoft Azure Virtual Training Day: Fundamentals and received an email stating that I am eligible for a 50% discount on the certification exam. However, I would like…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,908 questions
asked
2026-04-23T03:48:41.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 99%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
JADALA GANGADHAR
5
Reputation points
commented
2026-04-25T09:41:49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 15%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Arjun Pawar
0
Reputation points
1 answer
i am not able to access my authenticator app in my new device because my old device is dead
i am not able to access my authenticator app in my new device because my old device is dead
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-25T08:18:33.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Priya Ranjan /DEPT_BB/IBANK/BLR
0
Reputation points
commented
2026-04-25T08:20:20.68+00:00
Priya Ranjan /DEPT_BB/IBANK/BLR
0
Reputation points
1 answer
Unlink Microsoft account on PlayStation network
I recently lost my Playstaition account and I had my main Minecraft account so I made a new PS account but when I tried logging in to my Microsoft account it said already linked so I didn’t know what to do but I have all the details of the account but I…
Microsoft Edge | Profile, sync, and sign in | iOS
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
103 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 11%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
How to fix External Identities MFA conditional policy enablement
I have registered an application on External Identities, and have associated the App with MFA policy. I get errors when trying to enable the policy indicating i need to disable the default security settings which is not recommended. How do i solve this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,082 questions
asked
2026-04-23T17:46:01.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 55.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nkou Tatai
0
Reputation points
commented
2026-04-25T08:04:33.9066667+00:00
kagiyama yutaka
5,490
Reputation points
1 answer
AADSTS1100001 - Entra External ID Custom One Time Passcode Emails
I have followed documentation "Email OTP send event reference", and successfully setup a working QA version where I am able to send an OTP with a custom email template and provider. When I tried to recreate this and essentially duplicate…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,082 questions
asked
2026-04-23T17:10:28.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jinki Lee
100
Reputation points
commented
2026-04-25T05:27:04.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
Paguei, atualizei o plano, e os aplicativos continuam bloqueados
25 de abril de 2026 | Número do pedido 2735086912 Microsoft 365 Basic R$ 10,54 | Assinatura Fiz a renovação da assinatura do meu plano no email ******@hotmail.com mas mesmo assim os aplicativos estão bloqueados word e os outros. Tentei muitos recursos…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,505 questions
asked
2026-04-25T04:19:42.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Social Technology Humaniza
0
Reputation points
answered
2026-04-25T04:19:58.82+00:00
AI answer
1 answer
How to fix authentication issues
It won’t let me authenticate because it says the flow is interrupted, i tried to use the code to approve it from the app but it wouldn’t show on the app.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-25T04:04:17.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 18%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIF%3C/text%3E%3C/svg%3E)
Isabella Flores
0
Reputation points
answered
2026-04-25T04:04:30.8633333+00:00
AI answer
1 answer
Preview is broken
How do we complain...it's crazy to me that an update broke something most people use and nothing has done to fix it!
Windows for business | Windows 365 Business
2,788 questions
asked
2026-04-24T22:51:49.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
April H
0
Reputation points
commented
2026-04-25T01:08:58.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Nguyen
2,045
Reputation points
Independent Advisor
1 answer
Filtering in excel
Hello! I am trying to see how many times data repeats in 1 column and then filter by number. I then want to hide the duplicates. I was able to get the data by using countif but it only filters using all the data. I want to hide the duplicates once I have…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,925 questions
asked
2026-04-24T16:15:14.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Natnat C
0
Reputation points
commented
2026-04-24T23:08:45.75+00:00
Ashish Mathur
102.4K
Reputation points
Volunteer Moderator
1 answer
Is Installing a Windows 7 on a Virtual Machine without using a product key legal??
So yes it is exactly how it sounds, but I would like to know if I can legally do this. You may / may not be aware, that there are many old ISO version files on Internet Archive, some even listing the publisher to be Microsoft. But is using one for…
Windows for home | Previous Windows versions | Licensing and activation
asked
2026-04-24T15:37:03.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ash Kanyanta
40
Reputation points
edited the question
2026-04-24T20:51:27.2166667+00:00
Ash Kanyanta
40
Reputation points
1 answer
How to login into my Microsoft Account when every time I try and reset my password, it gives me an error?
I've been trying for months now to get logged back into my Microsoft Authenticator account. Every time I get the temporary pin from the system sending the pin to my email, it prompts me to resent password. As soon as I try and reset it, it gives me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-24T20:33:54.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 77%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jimmy Jones
0
Reputation points
answered
2026-04-24T20:34:12.3266667+00:00
AI answer
1 answer
I updated Word and have completely lost two documents I was working on. Both were saved.
The two documents I was working on for several weeks (and saving constantly) have completely disappeared. One showed up in Open Recent but was not open-able it said because it was inaccessible or deleted. I had closed the "update" reminder on…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,384 questions
asked
2026-04-24T19:10:54.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 59%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cristina Bruns
0
Reputation points
commented
2026-04-24T20:27:41.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
How to change Authenticator to 6 digits
How can I change the generated code to 6 digits. It only generates. 8 digit code
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-24T20:21:59.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 1%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bob Alford
0
Reputation points
answered
2026-04-24T20:22:23.6133333+00:00
AI answer
1 answer
Locked out of my Azure Portal Account
How can I recover my sign in for the azure portal. I am going to attend a azure dev ops class and I need my azure portal account reinstated. I get the following error when I log in: Sign-in failed Error code: interaction_required Error message:…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,016 questions
asked
2026-04-24T20:20:06.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Beth
0
Reputation points
answered
2026-04-24T20:20:23.75+00:00
AI answer
1 answer
FIX ME- LOCKED OUT
My account has been hacked. On account page: Subscription Product for ******@optimum.net. "Account Error message: there are problems with this account. To fix them please sign in again." FIX ME highlighted. When I go to sign in with my email…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,153 questions
asked
2026-04-24T19:41:15.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 63%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Elizabeth Bourne
0
Reputation points
answered
2026-04-24T19:41:35.8533333+00:00
AI answer
1 answer
I am using Outlook mail app on my personal Samsung S25 device--it's requiring Device Administrator, but IT says its not them
I am using Outlook mail app on my personal Samsung S25 device--it's requiring Device Administrator, but IT says its not them. They say my org does not enforce this security. They also claim it's a setting by Outlook on certain phones. I am not giving my…
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
425 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
1 answer
How do I get out of circle of authentication questions that do not work
I am trying to set up a new computer. I old password did not work. So I created a new one then tried to login again.The 2FA system sent message to my cell phone, it did not arrive, the 2FA system sent message to my email address it did not arrive. I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-24T19:17:49.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Derek Robinson
0
Reputation points
answered
2026-04-24T19:18:09.7966667+00:00
AI answer
1 answer
Authenticator app
I had to reinstall my app. How can I retrieve my previous information/ codes in the old one?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,463 questions
asked
2026-04-24T17:50:29.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 22%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tami Parks
0
Reputation points
answered
2026-04-24T17:50:42.6266667+00:00
AI answer