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Account blocked, requires password change: after change, account still locked

Currently locked out of my (@hotmail.com) account for over two weeks. I deleted my only passkey (on my phone) when trying to stop the continuous Outlook sign-in prompts I kept receiving from random locations around the globe. This was before I knew about…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-10T23:10:39.24+00:00
Alex Baronov 0 Reputation points
answered 2026-05-10T23:11:03.3966667+00:00

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1 answer

Microsoft Virtual Training Day: Transform your Everyday Business Processes with Agents Exam Voucher

Hej, I completed the Microsoft Virtual Training Day: Transform your Everyday Business Processes with Agents course, which required me to receive a voucher for the MS-900 exam. This exam has been discontinued. Can I use this voucher for the AB-900 exam?

Community Center | Not monitored
asked 2026-05-10T17:56:50.9766667+00:00
Marcin Gruca 0 Reputation points
edited the question 2026-05-10T20:54:26.5633333+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

Feedback about Microsoft certification accessibility for non-native English speakers

Dear Microsoft Team, I would like to share feedback regarding Microsoft certifications such as MS-900, SC-900, SC-300, AZ-900 and MS-102. I am very interested in learning Microsoft technologies and improving my skills. However, I have difficulties…

Community Center | Not monitored
asked 2026-05-10T20:43:58.21+00:00
David 0 Reputation points
edited the question 2026-05-10T20:53:09.6333333+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

Copilot One note Mac

I recently upgraded to Copilot Pro/Premium with the understanding that Copilot would be available across the Microsoft 365 applications I use regularly, including OneNote. However, after extensive troubleshooting and further investigation, I discovered…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2026-03-22T13:03:35.0133333+00:00
S Walton 0 Reputation points
commented 2026-05-10T20:25:31.6533333+00:00
Lesley Smedley 0 Reputation points
1 answer

is windows removing the threts it found on my computer? It says its working on it.

ran windows defender it found trogans how do i know if tis removing them?

Microsoft Security | Microsoft Defender | Other
asked 2026-05-10T18:17:57.2533333+00:00
Joseph Tillinger 0 Reputation points
answered 2026-05-10T18:18:10.9266667+00:00

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1 answer

How to change which account Outlook uses

When I click File in my Outlook classic app on my desktop, at the top of the screen it says "inbox ******@AWPSafety.com - Outlook" even though I have my ******@gmail.com account set as the default. Calendar reminders and snoozed messages go…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-10T14:54:46.7066667+00:00
Darrell Ferguson 0 Reputation points
commented 2026-05-10T17:01:13.6766667+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Billing Problem!!!!!!!!!!!!!

I keep getting Azure charges for "Networking" and "Storage", but there is nothing I find active in my account! Furthermore I'm finding impossible to even open a support case or talk to anyone to get this resolved. I'm at my wits…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-10T16:48:43.3833333+00:00
Beecher Adams 0 Reputation points
answered 2026-05-10T16:48:53.9766667+00:00

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1 answer

MSN Comments arbitrarily blocked by dysfunctional application of community guide lines

This is a general issue of abuse by MSN with blocks and sanctions against comments that fully comply with it's community guidelines. I and others run into this problem on a regular basis and it could be deemed to be some sort of selective discrimination.…

Community Center | Not monitored
asked 2026-05-10T14:18:55.31+00:00
David P 0 Reputation points
edited the question 2026-05-10T15:32:25.89+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

Contacts do not show when using new mail

All my contacts show when I click on People, however when I want to send a new Mail and click on TO: next screen shows a contact list and when click on contacts, contacts loading flashes on screen, but no contacts appear to select. I ran a Norton virus…

Microsoft 365 and Office | Other
asked 2026-05-09T22:19:49.9833333+00:00
Robert White 5 Reputation points
commented 2026-05-10T13:41:30.23+00:00
Robert White 5 Reputation points
1 answer

Cant recover my authenticator codes

I recently lost my back up codes and my authenticator app due to my phone being stolen.i need you guys to restore my authenticator back to what it was bcs one of those codes is tied to my Roblox account which I lost because of my authenticator was reset…

Microsoft Security | Microsoft Authenticator
asked 2026-05-10T13:01:11.82+00:00
mouhamed zegrour 0 Reputation points
commented 2026-05-10T13:03:25.03+00:00
mouhamed zegrour 0 Reputation points
1 answer

How to fix blocked access to windows security

I cannot turn on virus and threat protection due to blocked access to windows security on my pc windows 11 pro 25H2

Microsoft Security | Microsoft Defender | Other
asked 2026-05-10T11:32:12.8033333+00:00
Sydney 0 Reputation points
answered 2026-05-10T11:32:27.0533333+00:00

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1 answer

Authenticator App reset. and I am not able to login now to azure

Hi, I am able to login to my outlook email account but my azure login was setup with MFA with authenticator app. I reinstalled the app but still it is pushing the 2 digit authentication and alternatively asking 6 digit TOTP. In the new authenticator…

Microsoft Security | Microsoft Authenticator
asked 2026-05-10T11:28:26.6766667+00:00
Ranajit Jana 0 Reputation points
answered 2026-05-10T11:28:52.8733333+00:00

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1 answer

Need to find recording of a Teams meeting

Good Day, I need help to find a recording of a Teams meeting. Below is the link: Microsoft Teams meeting Join: https://teams.microsoft.com/meet/28729279907841?p=CORNehSrsyjtWMbuF3 The red recording button was on while the meeting was occurring.…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-16T19:06:55.1466667+00:00
Mary Tavarez 0 Reputation points
commented 2026-05-10T10:20:42.16+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

How to activate student discount rate for PL-300 exam?

Hello Microsoft, I'm currently a student of [Moderator note: personal info removed] in the Executive MBA program. I graduate 06/02/2026. I have an unofficial student transcript and class schedule I could provide to help verify student status.…

Community Center | Not monitored
asked 2026-05-10T09:32:41.54+00:00
Daniel Mederich 0 Reputation points
edited the question 2026-05-10T09:50:36.07+00:00
Jess-Q 12,795 Reputation points Microsoft External Staff Moderator
1 answer

My microsoft email account has been hacked as I was advised when I went to logon today. I changed my password and now when I look at the email some of the folder names and headings are in some strange language, eg.. asian not english as they were alway

My microsoft email account has been hacked as I was advised when I went to logon today. I changed my password and now when I look at the email some of the folder names and headings are in some strange language, eg.. asian not english as they were…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-10T05:55:03.5033333+00:00
mia limo 0 Reputation points
answered 2026-05-10T05:55:19.0266667+00:00

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1 answer

I am running DISM.exe /Online /Cleanup-image /Restorehealth and it got stuck on 62.3% complete. What do I do now?

I am running DISM.exe /Online /Cleanup-image /Restorehealth and it got stuck on 62.3% complete. What do I do now?

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-05-10T05:09:57.8166667+00:00
DOUG SINGLE 0 Reputation points
answered 2026-05-10T05:10:10.83+00:00

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1 answer

I need some help creating the formula to extract data from a CSV data file

The CSV file produces the sample 2 lines of data I need a formula that will populate the following columns: Number Temp Number Type 2 R 1 M 1 Veg

Microsoft 365 and Office | Excel | Other | Other
asked 2026-05-10T05:00:18.8833333+00:00
JoePerp 0 Reputation points
answered 2026-05-10T05:00:30.1633333+00:00

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1 answer

sync contacts

sync contacts between outlook on pc to outlook on iphone

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-09T17:06:05.8833333+00:00
Richard Brucker 0 Reputation points
commented 2026-05-10T03:36:03.1066667+00:00
Hornblower409 15,140 Reputation points
1 answer

How to recover my MS Outlook calendar and other functions

My MS Outlook 2019 can no longer access my calendar, Todo list and contacts. Those functions are still there in "this computer only" but the general functions are not

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-09T20:52:45.33+00:00
John McNamee 0 Reputation points
edited the question 2026-05-10T00:32:15.37+00:00
Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
1 answer

Get rid of APTOS on Outlook

Just get rid of the default APTOS on outlook. Stop making defaults we do not want.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-09T20:31:01.7766667+00:00
Elsa Schroeder 0 Reputation points
answered 2026-05-09T20:31:11.2+00:00

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