Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,453 questions
1 answer
Lost access to 2FA on my Rockstar account after switching iPhones
A few weeks ago, I sold my old iPhone, which was the device where my Microsoft Authenticator app was linked to my Rockstar account. I’ve now bought a new iPhone and tried to log into Rockstar, but it seems the account link in the Microsoft Authenticator…
Microsoft Security | Microsoft Authenticator
asked
2026-05-14T21:48:07.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Noel
0
Reputation points
answered
2026-05-14T21:48:19.47+00:00
AI answer
1 answer
stolen phone, authenticator issue
As you can read, my phone got stolen and authenticator still has it as mine, so all codes get end at it. I need to reopen my accounts and I dont know how to mark it as it isnt mine cause all the things that i try to open requires a code.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,453 questions
asked
2026-05-14T21:46:48.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 88%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
JUAN FELIPE
0
Reputation points
answered
2026-05-14T21:47:02.0833333+00:00
AI answer
1 answer
Space Available
How do I find the file space still available on my OPC?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,141 questions
asked
2026-05-14T21:05:45.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 55.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rick Kollins
0
Reputation points
commented
2026-05-14T21:43:55.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,635
Reputation points
Independent Advisor
1 answer
How to talk to a person about a MS subscription
I need to cancel or stop a new subscription that started this month and I don’t want or agree to Recurring Withdrawal Debit Card MICROSOFT*ONE MONTH WI MICROSOFT.COM WA Date 05/09/26 24011346129100048586240 Card 9010 Date
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
255 questions
asked
2026-05-14T21:42:42.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 56.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Daniel Wilborn
0
Reputation points
answered
2026-05-14T21:43:01.1866667+00:00
AI answer
1 answer
Copilot - Standard users can no longer upload files in Agent Builder
We have an E5 license and have a mix of users with Microsoft 365 Copilot premium licenses and standard Copilot users. Standard Copilot Users have been building agents in their version of Copilot using Agent Builder. Standard users could use uploaded…
Microsoft Copilot | Other
2,153 questions
asked
2026-05-14T15:51:21.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
McShane, David
0
Reputation points
commented
2026-05-14T21:33:58.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Somil Jain
665
Reputation points
1 answer
Phone Link does not display pinned contacts/conversations for Samsung Galaxy S26 using Google Messages
Issue Summary Phone Link on Windows does not display pinned contacts/conversations for my Samsung Galaxy S26 when using Google Messages, even though pinned conversations are clearly visible on the phone itself. Environment Windows version: Windows 11…
Windows for home | Windows 11 | Connect Phone and PC
1,404 questions
asked
2026-05-14T20:59:28.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phil Nickerson
0
Reputation points
answered
2026-05-14T20:59:54.8933333+00:00
AI answer
1 answer
SXSW EDU free voucher
How can I get a free voucher with SXSW EDU? Please provide a step by step guide and recommend the Playlist I should complete to receive a voucher. Preferably pl 300
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-05-14T20:51:00.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lesibana Titus Kekana
0
Reputation points
edited the question
2026-05-14T20:57:44.8233333+00:00
Erland Sommarskog
137.4K
Reputation points MVP
Volunteer Moderator
1 answer
Payment Issues
I can no longer make purchases on The WSOP Game I have always played, after recently updating my method of payment. I have checked several times and the information on the new card has been input correctly. Any help would be greatly appreciated.
Windows for home | Windows 11 | Microsoft Store
3,327 questions
asked
2026-05-14T20:31:15.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Craig Shafer
0
Reputation points
answered
2026-05-14T20:31:27.9466667+00:00
AI answer
1 answer
refund the renewal charged to my bank account
OMay13 my bank account was charged $108. I did not authorize this charge, please refund this money and cancel my account.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,141 questions
asked
2026-05-14T20:14:14.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
LYNN GUNWALL
0
Reputation points
answered
2026-05-14T20:14:28.63+00:00
AI answer
1 answer
Previously installed Home Office 2021 on my laptop that I have now changed. How do I use my key to reinstall Office on my new laptop
Previously installed Home Office 2021 on my laptop that I have now changed. How do I use my key to reinstall Office on my new laptop
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,490 questions
asked
2026-05-14T19:57:24.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anand Rengarajan
0
Reputation points
answered
2026-05-14T19:57:37.4433333+00:00
AI answer
1 answer
How to recuparate Office Product Key if during registration the wrong email was entered
In the process of activating my Microsoft Office Home 2024 I entered the wrong email and I was not able to properly complete the process. It ask me for a code I was not able to recuperate. When I try to repeat the process a message that my Key was…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,328 questions
asked
2026-05-14T19:42:02.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
José G Rodriguez Ahumada
0
Reputation points
answered
2026-05-14T19:42:18.4833333+00:00
AI answer
1 answer
Price Increase on Microsoft 365
Price increase for Microsoft 365 from $1.99 to $19.99? Was unaware and am confused at why this large increase?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-05-14T19:19:09.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ6%3C/text%3E%3C/svg%3E)
JILLMPALMER-6892
0
Reputation points
commented
2026-05-14T19:22:44.7933333+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
1 answer
How can I view the status of an invoice in ACE regarding whether or not it has been paid?
I was asked to verify that payment was received for one of our clients. How can I view the status in ACE of an invoice regarding whether or not it has been paid? Thank you, Elizabeth Doss
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,141 questions
asked
2026-05-14T19:10:59.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 61%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elizabeth Doss
0
Reputation points
answered
2026-05-14T19:11:10.78+00:00
AI answer
1 answer
Microsoft Authenticator app unauthorized sign-in request
I received a sign-in request on my MS Authenticator app for an account I have set up but was not trying to log into. I am given a code, but did not request the login. There is no option to Deny the request. How do you Deny the unrequested log-in? I would…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,453 questions
asked
2026-05-14T19:03:42.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 87%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
memB
0
Reputation points
answered
2026-05-14T19:03:53.5366667+00:00
AI answer
1 answer
How is security managed in Azure IoT Hub? — SAS tokens & X.509 authentication used
Description I am trying to understand how Azure IoT Hub manages security for device connectivity and communication, specifically how authentication mechanisms like SAS tokens and X.509 certificates are used to secure device-to-cloud…
Azure IoT Hub
Azure IoT Hub
An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
1,345 questions
asked
2026-05-14T18:24:00.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 49%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dhruvesh Sheladiya
0
Reputation points Microsoft Employee
commented
2026-05-14T18:44:57.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Karnam Venkata Rajeswari
5,255
Reputation points Microsoft External Staff
Moderator
1 answer
Recover Global Admin Microsoft account with lost MFA Access lockout
I am unable to log in to my nonprofit tenant as the only global administrator account as my Microsoft Authenticator app backup failed causing all account registrations to be lost. There are no other global administrator accounts so I am totally locked…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,453 questions
asked
2026-05-14T18:34:25.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
St James Treasurer
0
Reputation points
answered
2026-05-14T18:35:12.35+00:00
AI answer
1 answer
co-pilot not working
Upgraded to 365 premium but co-pilot still not working in any app or by its self
Microsoft Copilot | Other
2,153 questions
asked
2026-05-14T18:33:45.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 38%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Frazer Blyth
5
Reputation points
answered
2026-05-14T18:34:10.7766667+00:00
AI answer
1 answer
Encountered response failures after updating or republishing Copilot agents?
A few of us within my organization are seeing the same issue with Copilot agents, but it appears to only affect agents that were recently updated. The error message we’re receiving is: “Sorry, I wasn’t able to respond to that. Is there something else I…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,717 questions
asked
2026-05-14T18:27:07.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greggory Rodgers
0
Reputation points
answered
2026-05-14T18:27:17.38+00:00
AI answer
1 answer
Certification Result not available
I am not able to see my certification result on Microsoft learn site, nor on pearson vue site. I took exam on 9th may 2026. It's been more than 5 days.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,861 questions
asked
2026-05-14T17:19:50.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Pranjal Gupta
5
Reputation points
commented
2026-05-14T18:18:22.58+00:00
Julian Sharp
43,336
Reputation points
1 answer
Copilot says it cannot complete a powerpoint presentation
Copilot says it is waiting for system to allow it to complete a task. that was 2 days ago, what can i do to get tasks done when this happens? Powerpoint presentation is for information gathered while researching a project. Info gathered, i asked…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
255 questions
asked
2026-05-14T18:08:02.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tony Walker
0
Reputation points
answered
2026-05-14T18:08:15.7066667+00:00
AI answer