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I have a users with a federated account in apple business manager - showing as locked in apple business manager. Entra showing user is fine

I have a user unable to sign in to either their current iphone, or activate a new device, because their Apple Business manager federated account is locked. Apple are unable to do anything as this is controlled by sync from Entra ID. nothing in Entra ID…

Community Center | Not monitored
asked 2026-05-19T10:31:59.4333333+00:00
Andrew Hearn 0 Reputation points
edited the question 2026-05-19T11:32:50.7666667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Running Error Agent

Hi, I created an Agent using Agent Builder in Copilot Chat. But when i was trying to run it it shows this error "Vaya. Hubo un problema ¿ Puedes internarlo de nuevo?. This error happend in a few Notebookes.

Microsoft Copilot | Other
asked 2026-05-19T11:32:10.8066667+00:00
Hernan Gugliotta 0 Reputation points
answered 2026-05-19T11:32:25.2266667+00:00

AI answer

1 answer

Request for Global Admin Account Recovery and MFA Reset

Dear Microsoft Tenant Recovery Team, I am writing to request urgent assistance with recovering access to my Microsoft 365 Global Administrator account. I am currently locked out due to MFA requirements enforced by Security Defaults, and I am the only…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-18T12:45:31.23+00:00
SHIRAJUDDIN SHAHUL 0 Reputation points
commented 2026-05-19T11:26:51.7466667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Azure App access to subsite

Hi I need to grant Azure app 'Read' access to a specific SharePoint list which is present in a subsite. How can we grant access to a list inside subsite without granting the app broader permission scope. Parent site->Child site->list in Child…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-14T13:06:05.83+00:00
Pankhuri Srivastava 0 Reputation points
commented 2026-05-19T11:22:14.79+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Sign in attempts from unknown parties

I have received multiple attempted sign-in attempts recently. When my Authenticator pops up with the request, I deny it. Do I need to anything else?

Microsoft Security | Microsoft Authenticator
asked 2026-05-19T11:08:14.0166667+00:00
Bob DiGiacomo 0 Reputation points
answered 2026-05-19T11:08:25.6366667+00:00

AI answer

1 answer

Billing Concern (Not allowed to create a Support Ticket)

@Azure Billing Team, Please take this into concern that I am not allowed to raise a support request. Can the azure billing team contact me. This won't take much time. I have deleted the azure default directory. Just wish to confirm. Please connect. Hey…

Community Center | Not monitored
asked 2026-05-18T09:05:36.7366667+00:00
Ruchita 20 Reputation points
edited the question 2026-05-19T10:55:19.2366667+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator
1 answer

Benefits and certificates

Hello, I previously earned an MCITP certification around 2012. My MC ID is: 7122365 I would like to know if it is still possible to request or obtain an official MCITP wallet card, replacement card, or any digital equivalent. Could you please advise…

Community Center | Not monitored
asked 2026-05-19T10:01:41.6266667+00:00
Alex Mahmoodi 0 Reputation points
edited the question 2026-05-19T10:06:00.35+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
1 answer

Microsoft 365 questions19 May 2025

Was speaking to a Support Agent in the early hours of this morning when we started an online chat. However, as we were finishing my page went blank and I could not agree to his suggestions which we had discussed. His name was Devesh K and I was…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-19T09:36:46.1933333+00:00
DeneseEdmondson-0897 0 Reputation points
answered 2026-05-19T09:37:09.8033333+00:00

AI answer

1 answer

Unable to update my Microsoft Learn Legal Name

I attempted to change my Microsoft Learn Legal name which brings me to a link for Engage Platform In the Engage Platform I only see the business tenant page. When I switch to personal tenant, it shows Locked and wont let me create a support ticket. …

Community Center | Not monitored
asked 2026-05-18T23:18:31.2133333+00:00
Brandon Chin 0 Reputation points
edited the question 2026-05-19T09:28:55.06+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Unable to reschedule my Microsoft Azure Fundamentals -Az900 exam

When I click on the reschedule link and provide all the address details it is not moving to new page. Please help.

Community Center | Not monitored
asked 2026-05-19T04:55:44.8866667+00:00
Krishnanand 0 Reputation points
edited the question 2026-05-19T09:10:48.93+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
1 answer

Unauthorized Log In from different region

My account is opening from different reasons like Japan, Germany, Netherlands and Russia. I have changed my password 3 times, still I am getting the authentication notification of numbers that I have to tap to log in. Can you plz help me its my main…

Microsoft Security | Microsoft Authenticator
asked 2026-05-19T09:00:47.0133333+00:00
Rutvik Dave 0 Reputation points
answered 2026-05-19T09:01:05.2433333+00:00

AI answer

1 answer

Device Lost for Authentication code - Cannot login

The previous device I used for authentication code was lost, now I cannot login because it requires to enter the authentication code after entering the account and password. There is no other alternative method provided for receiving authentication code.…

Microsoft Security | Microsoft Authenticator
asked 2026-05-19T08:36:04.3466667+00:00
Lam Vuong 5 Reputation points
answered 2026-05-19T08:36:56.8766667+00:00

AI answer

1 answer

my email address is linked to a closed Microsoft account

I opened a Microsoft account years ago with the email address [PII]@gmail.com. I don't use that email address anymore, but access Drive and photos as i still have items saved. While I had the account, I changed the email address to ******@gmail.com -…

Outlook | Web | Outlook.com | Email
asked 2026-05-18T23:27:23.4633333+00:00
Sheila Rousch 0 Reputation points
edited the question 2026-05-19T08:36:02.37+00:00
Chloe-L 13,690 Reputation points Microsoft External Staff Moderator
1 answer

How to fix sign in with authenticator when the application is not generating any code

How can I resolve an Authenticator/2FA issue when the application is not generating any code? I have already tried accessing aka.ms/prosupport and Microsoft Support, but I am unable to sign in because it requires the Authenticator code, while the code…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-18T07:04:32.4266667+00:00
PIC Power BI 0 Reputation points
commented 2026-05-19T08:21:16.1966667+00:00
PIC Power BI 0 Reputation points
1 answer

Resource has been temporarily blocked because we detected unusual behavior

While using Foundry models in Microsoft Azure, requests intermittently fail with the following error message, how can i fix this issue. "Resource has been temporarily blocked because we detected unusual behavior."

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

196 questions
asked 2026-05-17T00:53:05.5633333+00:00
Priyanka Kumari 5 Reputation points
commented 2026-05-19T08:08:51.5433333+00:00
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator
1 answer

how to join the family subscription?

I canceled my subscription because I joined a family subscription that belongs to the email: ******@gmail.com. Please help me to join this subscription before 21/5 2026. thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-19T07:58:27.8733333+00:00
JUMANA SHOUKRY BOULOS 0 Reputation points
answered 2026-05-19T07:58:40.0633333+00:00

AI answer

1 answer

CDX account

Hi Team, I wanted to confirm whether Microsoft CDX tenants officially support Microsoft 365 Copilot licensing and Frontier/Cowork experiences. Specifically: Can Microsoft 365 Copilot licenses be added and activated in CDX tenants? If yes, are Frontier…

Microsoft Copilot | Other
asked 2026-05-19T07:13:56.34+00:00
Sonalika 0 Reputation points
answered 2026-05-19T07:14:09.22+00:00

AI answer

1 answer

Not Able to Delete a Tenant that I no longer have access to Penn State University

I believe I created the Pennsylvania State University when I was a student at PSU. I don't have access to that email address anymore (I checked). How do I remove that tenant from my dashboard? I am attempting to study for Azure certification exams, and…

Azure DevOps
asked 2026-05-18T18:43:49.57+00:00
Mark Roddy 0 Reputation points
edited the question 2026-05-19T06:27:16.7866667+00:00
Ian-T 11,970 Reputation points Microsoft External Staff Moderator
1 answer

Whole tenant lockout

Hi, We have a tenant wide lockout including the breakglass accounts due to a misconfigured policy as part of the ASD blueprint DEV - G - Compliant devices & DEV - B - Block access from unapproved devices. Can I please get some help so our global…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-15T07:45:54.3466667+00:00
Anonymous
commented 2026-05-19T06:22:15.49+00:00
Anonymous
1 answer

SSRS 2017 to 2022 migration users report that favorited linked reports disappear from the Browse tab

ISSUE: After SSRS 2017 to 2022 migration users report that favorited linked reports disappear from the Browse tab after page refresh, even though the favorite is still saved in the Favorites tab. When users try to re add the favorite - they get error:…

SQL Server Reporting Services
SQL Server Reporting Services

A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.

3,181 questions
asked 2026-05-15T10:15:41.8533333+00:00
RajeshKumar G 20 Reputation points
commented 2026-05-19T05:25:55.7066667+00:00
Lakshmi Narayana Garikapati 1,335 Reputation points Microsoft External Staff Moderator