Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,439 questions
1 answer
Authenticator app does not work
I can't sign into authenticator app. I try and it asks me to authorise using the authenticator app that I'm trying to sign into? What's going on?
Microsoft Security | Microsoft Authenticator
asked
2026-05-23T07:03:24.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dave Warren
0
Reputation points
answered
2026-05-23T07:03:44.45+00:00
AI answer
1 answer
Where and how to check the details for exam center for person vue for dp-600
Where and how to check the details for exam center for person vue for dp-600? which is i schedule on 30 may 2026 nearby my location!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,816 questions
asked
2026-05-23T06:29:24.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Durgesh Thombare
0
Reputation points
edited the question
2026-05-23T06:49:24.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
1 answer
reschedule exam
i want to reschedule my exam sc-200 exam certification
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,816 questions
asked
2026-05-23T06:17:02.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Ganga Sagar Padam
0
Reputation points
edited the question
2026-05-23T06:24:34.74+00:00
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
1 answer
I want to buy screws for my laptop?
I want to buy replacement screws for my microsoft surface laptop 7th edition?
Surface | Surface Laptop | Performance and maintenance
1,330 questions
asked
2026-05-23T06:05:15.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jadon Dibra
0
Reputation points
answered
2026-05-23T06:05:25.8+00:00
AI answer
1 answer
Unable to complete enrollment for microsoft edge add on developer program
Iam trying to setup a new edge add on program for my organization. Microsfoft require a MSA to set the account in partner portal (https://partner.microsoft.com/dashboard/v2/home) . So I tried using my GitHub account to log in and enroll in the program.…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,560 questions
asked
2026-05-18T20:22:37.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thomas K
0
Reputation points
commented
2026-05-23T04:13:35.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
Filip Nizioł
0
Reputation points
1 answer
how can i recover a microsoft account if i dont know the email nor anything else, just its xbox account
I have this Xbox account (OhNos77882377) with Minecraft bought on it and I don't know how to get it, my main email has billing information on this purchase, but my main email doesn't have a Microsoft account, I have a passkey for my email but it leads me…
Windows for home | Other | Gaming
4,278 questions
asked
2026-05-23T03:56:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dd
0
Reputation points
answered
2026-05-23T03:56:27.0633333+00:00
AI answer
1 answer
Copilot usage Limit
Hi Microsoft Support Team, I need to escalate an issue with my Copilot weekly usage limit. My weekly limit did not reset during the normal reset window, and I am still receiving the message that I have reached my weekly Tasks limit even though the reset…
Microsoft Copilot | Other
2,133 questions
asked
2026-05-23T02:34:23.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bart Chou
5
Reputation points
answered
2026-05-23T02:34:41.46+00:00
AI answer
1 answer
Reset code received but service keeps saying "temporary error" - Account locked in loop
Hello Microsoft Community, I have been trying to recover my Microsoft account for several days and I am stuck in an impossible loop. Here is exactly what happens step by step: I go to the password reset page I enter my account email Microsoft sends…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,620 questions
asked
2026-05-23T01:18:47.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 61%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mohmad ariqi
0
Reputation points
commented
2026-05-23T01:24:51.4066667+00:00
mohmad ariqi
0
Reputation points
1 answer
Parent Account Details Completely Gone
I created my actual XBOX account when I was like 16 and then created a fake “parent account” to take the restrictions off. I know this is stupid but I made a dumb first and last name and stupid outlook email to maintain it. It is now 10 yrs later and the…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
296 questions
asked
2026-05-23T01:13:15.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Collette Hagen
0
Reputation points
answered
2026-05-23T01:13:25.24+00:00
AI answer
1 answer
SC100 certification is not showing up in my account
Hello Support team I hope you’re doing well. I wanted to reach out regarding an issue with my certification records. I recently passed the SC100 certification exam on May 18th, but unfortunately, it isn’t appearing in my personal account(@gmail.com). My…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,816 questions
asked
2026-05-22T23:21:23.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 19%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
yamini pothireddy
0
Reputation points
edited the question
2026-05-22T23:59:27.3666667+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
Issue applying 50% discount for DP-900 exam
Hello Support Team, I received an email confirming that I am eligible for a 50% discount on the DP-900 exam. However, when attempting to schedule the exam on the website, the discount is not being applied. I have already tried to complete the process…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,816 questions
asked
2026-05-22T23:57:48.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Fabrizio Ribeiro Pinto
0
Reputation points
edited the question
2026-05-22T23:58:06.96+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
X Box X password to play games rated M
I changed my Microsoft password because the old password said it was not valid when I put it in to allow my son to play games rated M. I changed in on the Microsoft app. Now the new password will sign into X Box but will when I try to use it to allow…
Windows for home | Other | Gaming
4,278 questions
asked
2026-05-22T23:48:10.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 98%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vicki Cato
0
Reputation points
answered
2026-05-22T23:48:22.0033333+00:00
AI answer
1 answer
PLEASE help I’m logged out of my account
I had to move to my grandparents house very sporadically, I left not only my phone but everything else in my room but some of my clothes and Xbox. My account has been my Microsoft account since I was 8 so it’s linked to my moms Gmail (who I’m not in…
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
asked
2026-05-22T23:00:37.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Max Cook
0
Reputation points
answered
2026-05-22T23:00:49.2166667+00:00
AI answer
1 answer
Scheduling test for MS exam
When I click the link to register to set up my exam for MS-700 I keep getting redirected to Microsoft learning. But there's no tab to register.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,816 questions
asked
2026-05-22T21:29:57.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 98%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Kerman
0
Reputation points
commented
2026-05-22T22:09:47.9733333+00:00
Julian Sharp
43,081
Reputation points
1 answer
How to get a 6 digit code vs 8 digit
Hi, my authenticator app is showing an email address on the main page and not the code. When you click on it it then takes to an 8 digit code on "ways to sign in or verify" but the file authenticator code that I need is a 6 digit code like the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,439 questions
asked
2026-05-22T22:04:47.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 10%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Greg Hills
0
Reputation points
answered
2026-05-22T22:05:02.5366667+00:00
AI answer
1 answer
My Authenticator app keeps notifying me that someone signed into my account on Microsoft but when I go in to check the notifications it’s gone.
For the past week it’s been saying signed into Microsoft but I never signed in. I tried to see if I could change my password or something but there are no options. I can’t even see where they are signing in from.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,439 questions
asked
2026-05-22T22:04:07.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amberly Strain
0
Reputation points
answered
2026-05-22T22:04:32.2833333+00:00
AI answer
1 answer
Custom claims provider (TokenIssuanceStart) not invoked during External ID user sign-in — endpoint receives zero requests despite ClaimsMappingPolicy attached
UPDATE (after extensive Graph-side verification): POST /identity/customAuthenticationExtensions/validateAuthenticationConfiguration returns { errors: [], warnings: [] } for the current configuration. GET /servicePrincipals/{id}/claimsMappingPolicies…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,078 questions
asked
2026-05-20T23:07:05.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tony Garrett
0
Reputation points
commented
2026-05-22T21:40:24.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
KEK security in Azure Key Vault Premium and Azure Key Vault Managed HSM
Hi Community, I am trying to understand the degree of security for a Key Encryption Key (KEK) in a Azure Key Vault Premium Vault and a Azure Key Vault Managed HSM Vault, how do they compare? My criteria is: Key Sovereignty: Does the customer’s…
Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,583 questions
asked
2026-05-20T19:15:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Battina, Subodh
70
Reputation points
commented
2026-05-22T21:21:02.4933333+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
Account name is not mine but email address is
How to delete an account with my email address but not my username. Someone used my account to purchase a Xbox digital game!
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,620 questions
asked
2026-05-22T21:00:20.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bill Jr
0
Reputation points
answered
2026-05-22T21:00:36.8966667+00:00
AI answer
1 answer
I need to reset my outlook email password this is urgent
I forgot my password to my outlook email. I have 2 step verifcation which is another email and phone number i have both access. But in order to reset password, i need code from my another email and my phone number. I have no trouble getting code from…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,620 questions
asked
2026-05-22T20:55:08.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
gavin dong
0
Reputation points
answered
2026-05-22T20:55:28.2+00:00
AI answer