Microsoft Security | Intune | Microsoft Intune iOS
Managing iOS devices using Microsoft Intune
310 questions
1 answer
iPad OS Microsoft Apps Freeze After Two-Step Authentification
Hi guys, we are having some issues logging into Microsoft apps on the shared workplace iPads. After logging in through our organizational account and successfully completing the two-step authentication (through DUO mobile), the app just freezes at the…
Microsoft Security | Intune | Microsoft Intune iOS
asked
2026-08-27T17:48:20.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
shayshayshay
0
Reputation points
commented
2026-08-28T17:40:25.9666667+00:00
shayshayshay
0
Reputation points
1 answer
How to reverse failed work and personal learn account merge
Hello team, I initiated a profile merge from work account but it was unsuccessful and all my credentials from my personal account is showing on my work account, How can I reverse this process.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,681 questions
asked
2026-08-28T13:11:20.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Abdulmuiz Olayemi Sharafadeen
0
Reputation points
edited the question
2026-08-28T17:26:44.6666667+00:00
Gérard Oomens
131.2K
Reputation points
Volunteer Moderator
1 answer
adding account to auth app
I have an account that is showing up on my app when I try to set it up the app says it cannot be added how do I add it
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T14:43:50.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rodney Cummins
0
Reputation points
answered
2026-08-28T14:44:07.76+00:00
AI answer
1 answer
how to register for MS-700 Managing Microsoft Teams exam
how to register for MS-700 Managing Microsoft Teams exam
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,681 questions
asked
2026-08-28T13:17:31.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
disha bangre
0
Reputation points
edited the question
2026-08-28T14:42:28.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
1 answer
How to access documents/data which were usually available on the "my scans" section of the Microsoft lens app ?
I have been using the Microsoft lens app for about 4 years now. I have loads of pdf documents and pictures saved on the app which I had not saved to the local phone storage of my i-phone. I tried accessing them through the "my scans" option…
Microsoft 365 and Office | OneDrive | For home | iOS
Microsoft 365 and Office | OneDrive | For home | iOS
A Microsoft file hosting and synchronization service.
625 questions
asked
2026-05-19T17:41:39.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 36%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abeer Mathur
5
Reputation points
commented
2026-08-28T14:13:20.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aya
0
Reputation points
1 answer
Locked out account. Lost email and number to verify myself
I’ve been locked out of my Xbox account after entering the wrong password too many times. I need to verify it’s me, but I no longer have access to the old phone number linked to the account. The account is still on my console, just signed out. I’ve tried…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T13:36:19.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 72%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
daniella b
0
Reputation points
answered
2026-08-28T13:36:35.7933333+00:00
AI answer
1 answer
Use Password for Verification in Windows 11 PC
I wanted to delete a password that I set in Google Chrome on my Windows 11 PC, but a pop-up message appeared to ask for a Windows PIN for verification. I do not have a Windows 11 PIN; is it possible to use a Windows password for verification instead of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T12:58:44.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lim Kian Hin
0
Reputation points
answered
2026-08-28T12:58:57.8566667+00:00
AI answer
1 answer
need to know how to get microsoft certificate
what do I need to do to get a certificate? is there a free class? please let me know what I need to do to get certified in Microsoft program. any suggestions? I am just staring out any advice would help there is several options online I don't want to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,681 questions
asked
2026-08-28T12:25:45.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
brittny mixon
0
Reputation points
edited the question
2026-08-28T12:26:57.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,275
Reputation points Microsoft External Staff
Moderator
1 answer
Search function in Outlook classic does not work at all.
Search function in Outlook classic does not work at all.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,627 questions
asked
2026-08-27T10:26:54.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Balston
0
Reputation points
commented
2026-08-28T11:59:42.04+00:00
Hornblower409
14,600
Reputation points
1 answer
LinuxDIY Test Alerts not generating in MDE after onboarding linux server
Hi Team, After successfully onboarding linux server to MDE, Eicar test alerts are generated but linux EDR diy test alert not generating only showing in the events timeline in mde, can you please check and provide the root cause and the solution for it.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-08-28T11:58:36.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 95%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yashaswini Mahadeva (CP, IN)
0
Reputation points
answered
2026-08-28T11:58:59.9066667+00:00
AI answer
1 answer
Authenticator old backup restore
I installed Microsoft Authenticator on a new device because my old one became unusable. When I signed in, I missed the restore option at the bottom—it was barely readable—and ended up just logging in normally with my Microsoft account. Is it still…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T11:44:03.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luca Salucci
0
Reputation points
answered
2026-08-28T11:44:17.44+00:00
AI answer
1 answer
Authenticator gone. How do I access account
I cannot access authenticator. Because of that, I cannot get into my account. And every support thread sends me in a circle. And there's no one I can speak to as there are no longer any phone numbers. I am stuck in a spiral and can't get out
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T10:43:16.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
deirdre flaherty
0
Reputation points
answered
2026-08-28T10:43:33.98+00:00
AI answer
1 answer
I just recently got a new phone and now my Authenticator app does not work.
I recently just got a new phone and my Authenticator app does not work. I am not able to get the authentication app to send to my gmail account or my phone number to be able to verify. I cannot login with my personal email into the authentication app.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T09:56:46.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 19%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETE%3C/text%3E%3C/svg%3E)
Taylor Egbert
0
Reputation points
answered
2026-08-28T09:57:04.85+00:00
AI answer
1 answer
Issues with sharing my Family Account
I have just bought a new windows laptop for my daughter as it is required for her to use at school. I have set her up with a microsoft account and then tried to link it to my family sharing account. Somehow something went wrong in the process and I am…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,058 questions
asked
2026-08-28T09:25:55.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Darren Castle
0
Reputation points
answered
2026-08-28T09:26:14.5866667+00:00
AI answer
1 answer
Unable to sign in due to device rooting.
I don't recall changing any settings myself, but my smartphone (Google Pixel 7a) seems to have become "rooted," and I am now unable to use my account on the device. I cannot sign in using two-step verification either, and since I have…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T09:20:06.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 78%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
す
0
Reputation points
answered
2026-08-28T09:20:22.0666667+00:00
AI answer
1 answer
Remove family members from account
I got notice tonight that an unauthorized person added themselves to my family account. My ex previously was allowed, but i have an NCO against him, and his new partners kid added themselves to my account and tried to purchase fortnite vbucks. I have…
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
94 questions
asked
2026-08-28T02:28:11.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Breanna Sayre
0
Reputation points
answered
2026-08-28T02:28:24.54+00:00
AI answer
1 answer
Email account hacked
My outlook account was hacked i have since blocked them out signed out of all devices but constantly new email appears in my inbox not sent to me but some sort of automatic system to place an email in my inbox that shows as unsent and appears like i…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,668 questions
asked
2026-08-26T21:38:06.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 27%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
William Mcrobert
0
Reputation points
edited a comment
2026-08-28T02:21:20.08+00:00
Hornblower409
14,600
Reputation points
1 answer
I repurchased office last night as all of a sudden I co old not use my account
Hi I had a Microsoft office older account and when I started working with a non profit they switched over to Microsoft and outlook. I left that company in January of this year and everything worked fine until last night. I created a personal account but…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,700 questions
asked
2026-08-28T00:03:44.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 2%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Joy Dittberner
0
Reputation points
answered
2026-08-28T00:04:00.0066667+00:00
AI answer
1 answer
Free family version to paid personal
Have a personal product key number however free version of family was already auto renewed. How can I get the personal version instead of family?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,027 questions
asked
2026-08-27T23:29:43.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Calvin Yu
0
Reputation points
answered
2026-08-27T23:29:56.3566667+00:00
AI answer
1 answer
how do i delete old email address that is full of malware
my old email address has changed and its been encrypted with malware and i don't use that email address anymore
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
240 questions
asked
2026-08-27T21:54:54.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mike Noble
0
Reputation points
answered
2026-08-27T21:55:06.2866667+00:00
AI answer