Remove family members from account

Breanna Sayre 0 Reputation points
2026-08-28T02:28:11.24+00:00

I got notice tonight that an unauthorized person added themselves to my family account. My ex previously was allowed, but i have an NCO against him, and his new partners kid added themselves to my account and tried to purchase fortnite vbucks. I have tried relentlessly to remove him and anything unauthorized accounts (stemming from him) from my family and its refusing to let me manage consent/ removal.

I have since changed my password and removed payment methods, but i would like to remove him and the people hes allowed to use my account from my "family"

HELP!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. AI answer

    2026-08-28T02:28:24.54+00:00
    1. Sign in to your family group in a web browser at account.microsoft.com/family or https://family.microsoft.com using the organizer account.
    2. For each unauthorized member, select the menu next to that person’s name.
    3. If the account is a child account and removal is blocked, select Remove consent for this child’s account first.
    4. Go back to the family group, then select Remove from family group.
    5. Select Remove to confirm.

    Important effects:

    • Only an organizer can remove family members.
    • Only the adult who originally granted consent can remove a child account from the family group.
    • Removing someone from the family group removes their access to Family Safety features and shared products or services such as Microsoft 365 Family.
    • Leaving or removing members does not delete their Microsoft accounts.

    If Manage consent or Remove consent is missing, use the family group page directly and try the child-removal flow there:

    • Sign in to https://family.microsoft.com
    • Select the child account
    • Choose Remove consent for this child’s account
    • Return to the family group and complete Remove from family group

    If the consent page does not load or the option still does not appear, the documented path is still that the adult who granted consent must remove consent before the child account can be removed. If sign-in to the required adult account is not possible, use Microsoft account recovery for that adult account.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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