Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,604 questions
1 answer
Microsoft Account Locked for "Abuse of our Platform and Services" - Appeal Denied, Second Review Pending, Need Guidance
My Microsoft (Hotmail/Outlook) account was recently locked. I submitted an appeal and received the following response: Policy violated: Abuse of our Platform and Services Microsoft system used: MSA Appeal results: Violation confirmed (Decision upheld) I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-05-31T01:20:26.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TMHC
0
Reputation points
answered
2026-05-31T01:20:47.03+00:00
AI answer
1 answer
When I try to open my email account through outlook I get this error message on any device
UTC Date: 2026-05-30T23:27:20.850Z Client Id: E915D91B4EA543508E6AE99E81B6E659 Session Id: 5cdfa492-0652-4d94-ba96-7b0427d74740 Client Version: 20260522011.06 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,754 questions
asked
2026-05-30T23:39:47.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil Downing
0
Reputation points
answered
2026-05-30T23:39:57.11+00:00
AI answer
1 answer
No CUSTOMER SERVICE !!!!
I have spend 5 h online looking for a customer support .The chat online is waste of time: they just feel out of reach so just do what they like: They keep disconnecting the connection when they like !!! horrendous When I called well hidden customer…
Windows for home | Windows 11 | Install and upgrade
9,252 questions
asked
2026-05-30T23:34:34.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MMM ppp
0
Reputation points
answered
2026-05-30T23:34:57.62+00:00
AI answer
1 answer
Account Recovery Deadlock - SMS Second Factor throwing server error "method not working"
Hello, I am completely locked out of my personal Microsoft account due to a backend verification failure, and front-line chat support directed me here to escalate the issue. Active Case ID: #7103545979 The Issue: I am trying to reset my account password.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,186 questions
asked
2026-05-30T22:39:52.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-05-30T22:40:08.8366667+00:00
AI answer
1 answer
Windows 11 Home: BitLocker-encrypted D: partition remains locked after reinstall, recovery key in Microsoft account does not match
Environment Windows 11 Home Personal Microsoft account HP laptop Single SSD with two partitions: C: (Windows) D: (personal data) What happened I reinstalled Windows 11 and formatted only the C: partition. The D: partition was left…
Windows for home | Windows 11 | Security and privacy
8,682 questions
asked
2026-05-30T22:39:20.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 48%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mourad Mankou
0
Reputation points
answered
2026-05-30T22:39:45.9166667+00:00
AI answer
1 answer
Not able to file tax return due to blocked macros
https://support.microsoft.com/en-us/topic/a-potentially-dangerous-macro-has-been-blocked-0952faa0-37e7-4316-b61d-5b5ed6024216
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,889 questions
asked
2026-05-30T22:35:48.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 73%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fredrick Muga
0
Reputation points
answered
2026-05-30T22:36:02.9833333+00:00
AI answer
1 answer
when will you support elite layouts on the store
With people wasting money on skins ,battle passes and digital money how much would someone pay for a professional 4 paddle layout . I should be able to upload my layouts from the Xbox app to the Xbox store and my gamer tag would be there next to each…
Windows for home | Other | Gaming
4,274 questions
asked
2026-05-30T17:27:23.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 96%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQN%3C/text%3E%3C/svg%3E)
QUINTISON Na
0
Reputation points
commented
2026-05-30T21:05:31.4333333+00:00
Bulldog
4,640
Reputation points
1 answer
Resent upgrade 365 family to premium copilot does not recognize upgrade
I recently upgraded 365 family to 365 premium, however copilot does not recognize the upgrade as far as credit usages as it still says I've reached my weekly tasks limit set as a family subscription. Please explain how to update copilot to recognize the…
Microsoft Copilot | Other
2,129 questions
asked
2026-05-30T21:04:43.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pat Pedana
0
Reputation points
answered
2026-05-30T21:04:56.5666667+00:00
AI answer
1 answer
I am receiving a prompt that says the file I'm trying to use when posting an image into copilot is the wrong format but it is saved as a JPEG.
I am receiving a prompt that says the file I'm trying to use when posting an image into copilot is the wrong format but it is saved as a JPEG.
Microsoft Copilot | Other
2,129 questions
asked
2026-05-30T20:37:06.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Beaux Williamson
0
Reputation points
answered
2026-05-30T20:37:22.7+00:00
AI answer
1 answer
My copilot studio page does not finish loading, it just keeps spinning
I just got a trial for copilot studio, but I am unable to test it as the page never loads.
Microsoft Copilot | Other
2,129 questions
asked
2026-05-21T00:02:45.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mapacheinfo
10
Reputation points
edited a comment
2026-05-30T19:05:54.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Craig Hovet
5
Reputation points
1 answer
How to restore my emails to my Microsoft account
I ran out of storage in my basic 365 account and Microsoft emptied my account....all my emails, sent mail, drafts, updates, etc. After I signed up for renewal of my basic 365 and agreed to pay $9.99/month for new storage, I called support to restore my…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,958 questions
asked
2026-05-30T18:11:02.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Charles Brumfield
0
Reputation points
answered
2026-05-30T18:11:11.72+00:00
AI answer
1 answer
How can I join a Microsoft family group if I'm already part of one I started but don't seem to be able to leave?
I didn't realize my son was already part of a family group my husband set up several years ago, so I can't invite him to join my family group. There's no one else in my group. I tried to get my husband to invite me to his group, but I can't join his…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,065 questions
asked
2026-05-30T17:59:55.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 25%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Karen Kuchel
0
Reputation points
answered
2026-05-30T18:00:09.7133333+00:00
AI answer
1 answer
Update payment method
I get a message...... billing issue, please update payment method.... I can not seem to do that. I need help from a person. I need to talk to a person.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,801 questions
asked
2026-05-30T17:07:02.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 3%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bill Bergmann
5
Reputation points
answered
2026-05-30T17:07:17.4766667+00:00
AI answer
1 answer
Why not re-brand movies and TV
Microsoft movies and TV should be re branded XBOX video. It would be available for Any device and keep more people seeing XBOX green before helix arrives. This would be XBOX. selling movies and TV again partnering with movies anywhere. Sony supports ma…
Windows for home | Other | Music, photos, and video
5,909 questions
asked
2026-05-30T16:58:05.7166667+00:00
QUINTISON Na
0
Reputation points
answered
2026-05-30T16:58:14.2733333+00:00
AI answer
1 answer
My childs microsoft account is locked, and all my recovery attempts keep failing
I've tried for 3 days now to recovery my sons microsoft account for the sole purpose of logging him into his MINECRAFT account on his switch. Every recovery attempt has failed telling me that i haven't provided enough information to recover and rest the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,108 questions
asked
2026-05-30T16:33:42.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sierra Anderson
0
Reputation points
answered
2026-05-30T16:34:06.48+00:00
AI answer
1 answer
UPGRADE TO MS 365 50% OFF 1ST YEAR OFFER
UPGRADE TO MS 365 50% OFF 1ST YEAR OFFER AND FIX MY BILLING CC
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,086 questions
asked
2026-05-30T16:27:07.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 25%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
J C Lesser
0
Reputation points
answered
2026-05-30T16:27:26.3666667+00:00
AI answer
1 answer
Error 0x80073cf9 When Opening Xbox App
Whenever I open the Xbox app, I see this screen: I have tried several steps, including rebooting my computer, un- and reinstalling the Xbox app, fully updating my computer, resetting the store cache, and more, but the issue persists. I have seen other…
Windows for home | Windows 11 | Apps
2,371 questions
asked
2026-05-30T01:31:49.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
InternetBowser
0
Reputation points
commented
2026-05-30T16:25:40.72+00:00
InternetBowser
0
Reputation points
1 answer
I have ms 365, is there a licence to cover just excel and word and ms mail as these are the only the only parts I use ?
I currently have ms 365, is there a licence to cover just excel and word. I also have a btinternet.com email address. Email, excel and word are the only parts I use ?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,086 questions
asked
2026-05-30T16:18:57.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tony Day
20
Reputation points
answered
2026-05-30T16:19:12.12+00:00
AI answer
1 answer
Migrate Azure AI Content Understanding from GPT-4.1 to GPT-5.2
The Content Understanding What's New (https://learn.microsoft.com/en-us/azure/ai-services/content-understanding/whats-new) suggests migrating to gpt-5.2 but the CU Studio still only shows gpt-4.1 and gpt-4.1-mini in the Chat Completion Model dropdown. …
Azure Content Understanding in Foundry Tools
Azure Content Understanding in Foundry Tools
An AI tool in Foundry for analyzing documents and media to classify content, extract entities, and generate structured understanding
30 questions
asked
2026-05-30T15:40:53.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 45%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jack Halpern
20
Reputation points
commented
2026-05-30T15:47:50.4166667+00:00
Jack Halpern
20
Reputation points
1 answer
0x80004005-0x00000b22-0x00000501 i can
I just set up this email. I can send to one person but when sending to more than one person I get the error above. I am using ms 365 and the outlook on my pc that works find for four other email accounts. Windows 11 How to fix this please.
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
529 questions
asked
2026-05-30T14:46:51.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
hallelujahtoday
0
Reputation points
commented
2026-05-30T15:09:37.92+00:00
hallelujahtoday
0
Reputation points