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Account expiry

I earned my Microsoft 365 Certified: Administrator Expert on July 2025 and I've noticed that it expires on July 2027. I thought Microsoft role based certificate only valids for 12 months. Is it changed?

Community Center | Not monitored
asked 2026-05-22T08:11:00.7566667+00:00
Kevin Li 0 Reputation points
edited the question 2026-06-02T18:48:56.6066667+00:00
Alison A 5,315 Reputation points Microsoft External Staff Admin
1 answer

Election ad from Voteinfo.net locking up videos

For the last two or three days, while I am using Microsoft Edge, when I am watching video reels on MSN an election reminder site keeps popping up an ad for Voteinfo.net from the Riverside County voters agency. Whenever it pops up it locks up the video I…

Microsoft Edge | Audio and video playback | Windows 10
asked 2026-06-02T18:34:38.8366667+00:00
Realtor Bob Bishop 0 Reputation points
answered 2026-06-02T18:34:52.1633333+00:00

AI answer

1 answer

Windows wont activate after a clean install

I have just done a full clean install on my pc and i am getting this i originally had windows 10 and did an upgrade will i need to do a fresh install of that instead

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-02T18:11:52.4733333+00:00
Fran Oulton 0 Reputation points
commented 2026-06-02T18:29:25.06+00:00
Neil D 34,285 Reputation points Volunteer Moderator
1 answer

I'm having trouble with my gift card xbox ; the code isn't visible, but I have the purchase receipt.

My Xbox gift card code isn't showing up in the last few pages. My Xbox gift card code is so blurry I can't see the last few letters, what can I do? Moderator: Moved from SQL Server | Other

Community Center | Not monitored
asked 2025-12-30T19:23:14.8933333+00:00
Yair Laricabooa😮‍💨 0 Reputation points
commented 2026-06-02T18:20:30.27+00:00
betim kabashi 0 Reputation points
1 answer

microsoft office issue

my Microsoft office 2013 is no longer working... I think it's a licensing error, and it couldn't repair either It's quite frustrating

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-02T17:44:07.85+00:00
Humbleking 0 Reputation points
answered 2026-06-02T17:44:56.6233333+00:00

AI answer

1 answer

Installing incorrect version of MS Office 2024.

Hi! I've purchased MS Office 2024 from MS Store. After I download it and install, it keeps installing MS Office 2021. I simply can't get rid of it. Tried the license deletions and all, Office 2021 just doesn't go away. Please help. OS: Win 11. Thanks/

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-02T17:24:32.1566667+00:00
Swastik Chowdhury 0 Reputation points
answered 2026-06-02T17:25:01.6266667+00:00

AI answer

1 answer

My subscription was billed to the wrong payment form...how do I correct

My subscription was billed to the wrong payment form...how do I correct

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-02T17:11:44.2866667+00:00
Brad Geiger 0 Reputation points
answered 2026-06-02T17:12:16.1833333+00:00

AI answer

1 answer

Account compromised but Microsoft is in love with AI.

I had my Microsoft account compromised but after going at it in support, there was no support options that matched my problem. So i eventually called Microsoft "support" on phone, and wouldn't ya know it, It was a AI Bot. After saying that i…

Microsoft Security | Microsoft Authenticator
asked 2026-06-02T16:32:32.85+00:00
~(zando)~ 0 Reputation points
answered 2026-06-02T16:32:46.7733333+00:00

AI answer

1 answer

Azure Start-up credit disaappeared after the subscription moved to new tenant

Hello team, I have successfully moved the subscription from one tenant to another and have received the below email as a confirmation - Your subscription is being moved to tenant 4407d3e5-096a-43b1-97cd-54a5054173e6 ******@hotmail.com is moving the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,666 questions
asked 2026-06-02T15:38:17.3866667+00:00
Keval Madhvani 0 Reputation points
answered 2026-06-02T15:38:31.8533333+00:00

AI answer

1 answer

Azure Workbook not ingesting defender Table not ingesting to my workbook

I have an issue, I am attempting to create a workbook in the new sentinel pane under the security.microsoft.com portal. In simple terms one of the tables I am wanting to query is DeviceTvmSecureConfigurationAssessment - I have a query that i want to…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-02T15:20:39.3766667+00:00
Ord, Joseph 0 Reputation points
answered 2026-06-02T15:20:57.3233333+00:00

AI answer

1 answer

Hello I Make A Germany Minecraft Client

I will Build A Complety Minecraft client so the feature is cool is Nice And i can,t login with microsoft azure can I get the xbox sign,in premmsion?

Azure Load Testing
Azure Load Testing

An Azure service that enables developers and testers to generate insights on how to improve the performance, scalability, and capacity usage of their application

113 questions
asked 2026-06-02T14:58:55.4766667+00:00
zain kouba 0 Reputation points
answered 2026-06-02T14:59:13.07+00:00

AI answer

1 answer

Unable to Find DP-900 Certification in Microsoft Learn Credentials

Dear Microsoft Certification Support Team, I am writing to request assistance regarding my Microsoft Azure Data Fundamentals(DP-900) certification, which I successfully completed in January 2021. Unfortunately, I am unable to locate my certification…

Community Center | Not monitored
asked 2026-06-02T13:57:02.8333333+00:00
Harish R 0 Reputation points
edited the question 2026-06-02T14:38:00.5366667+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
1 answer

OneDrive - all kinds of issues

What is up with OneDrive? Here are known issues: Backup on Android doesn't always work unless you launch the app or worse turn on/off backup Images are added in random order, not chronological. I had an image from May 1st appear ahead of June 1st. …

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-06-02T14:27:58.0866667+00:00
MichaelT 5 Reputation points
answered 2026-06-02T14:28:26.8166667+00:00

AI answer

1 answer

studying in Microsoft learning

How do I always back back to where I left off studying? So I can go back to exactly where I left off?

Community Center | Not monitored
asked 2026-06-02T13:49:54.9633333+00:00
Bolden, Dwight 5 Reputation points
edited the question 2026-06-02T13:53:59.7766667+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
1 answer

The product failed to install through the Store

**The product failed to install through the Store. Tested devices: Microsoft Surface Laptop 10.3 App Is Testable WTF?**

Microsoft Partner Center | Other
asked 2026-06-02T13:20:55.4533333+00:00
Eufemia Deininger 0 Reputation points
answered 2026-06-02T13:21:11.14+00:00

AI answer

1 answer

Block on outgoing links / folders

OneDrive account has a backend outbound spam block on it. When I try to share file links, the screen says 'link sent,' but none of my clients are receiving them. This started last week after I tried resending a link multiple times to a client as they…

Microsoft Security | Microsoft Authenticator
asked 2026-06-02T12:52:29.0266667+00:00
Chantel Stoltz 5 Reputation points
answered 2026-06-02T12:52:44.1766667+00:00

AI answer

1 answer

Renewal of subscription in dead husband's name

I want to renew our subscription which is in my deceased husband's name.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-02T12:47:53.3033333+00:00
Jean Grimsley 0 Reputation points
answered 2026-06-02T12:48:10.5533333+00:00

AI answer

1 answer

Am having issue Line

I can't figure out why signature lines that I put in my Word documents become invisible.  I make them using the shift key and the dash key and my font is Times New Roman.  I can only see them in print preview mode. They print ok so the lines are…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-01T16:46:46.6966667+00:00
Naanpoe Benedict Ngyou 0 Reputation points
commented 2026-06-02T12:10:53.5766667+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Account Hacked and Need Old Suspended and Case Number Verified

Summary: The old Microsoft account attached to the case and that's gone from my old email to theirs (which I also have) needs to be suspended. I need to be able to sign in to the Microsoft Store with my new account, because everything I do is an…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-02T03:06:06.5666667+00:00
HM 0 Reputation points
edited the question 2026-06-02T11:32:01.8166667+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

Sympathetic fee waiver

Dear Azure Support Team, I am writing to urgently request a one-time billing waiver and assistance with clearing active resources on my account. I recently completed a cloud training program with TechCrush, where I used this account for learning…

Community Center | Not monitored
asked 2026-05-27T15:28:46.54+00:00
Aziz Olaide Kafayat 0 Reputation points
commented 2026-06-02T11:31:11.7866667+00:00
Aziz Olaide Kafayat 0 Reputation points