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2 answers

How to reestablish WAP Proxy Trust ?

Hello Support team, External authentication is failing across the WAP farm, and Event ID 422 indicates that the trust between WAP and the internal AD FS farm has become invalid. This usually happens after certificate rotation or when the proxy…

Windows for business | Windows 365 Business
asked 2026-09-11T14:29:37.13+00:00
Horak David 0 Reputation points
answered 2026-09-11T15:29:16.7233333+00:00
Jason Nguyen Tran 25,450 Reputation points Independent Advisor
1 answer

Request for registry tweak to adjust SMB CA lock limits

I would like the registry instructions that can adjust the SMB Continuous Availability lock limits, preventing high-density database workloads on SoFS shares from failing with File Lock Exceeded errors.

Windows for business | Windows 365 Enterprise
asked 2026-09-11T14:53:54.89+00:00
Oluver Koskinen 0 Reputation points
answered 2026-09-11T15:29:01.27+00:00
VPHAN 43,395 Reputation points Independent Advisor
1 answer

Microsoft Teams / Outlook - "We couldn't make this a Teams meeting" error across Web and Desktop for M365 E5 User

Hello, We are experiencing an issue where a specific user is entirely unable to schedule online Teams meetings. Symptoms: When the user attempts to toggle the "Teams meeting" switch or create an online event, the process fails and displays the…

Microsoft Teams | Microsoft Teams for business | Calendar | Other
asked 2026-08-20T19:44:06.0633333+00:00
E78 Service 5 Reputation points
edited a comment 2026-09-11T15:28:19.9866667+00:00
Koen 0 Reputation points
1 answer One of the answers was accepted by the question author.

AB-100 Certificate not issued

I have given and passed the exam for "Exam AB-100: Agentic AI Business Solutions Architect" on 20th Aug 2026 , however this is still not reflecting under my certification section. Please check and update.

Community Center | Not monitored
asked 2026-09-02T15:44:19.77+00:00
Surya Darshan Kandari 20 Reputation points
accepted 2026-09-11T15:28:09.0466667+00:00
Surya Darshan Kandari 20 Reputation points
1 answer

"I accidentally uninstalled the DTS audio software that came pre-activated with my Asus TUF A15 laptop. Because it is a hardware-bound OEM license, the Microsoft Store is now asking me to purchase it instead of letting me re-download my pre-activated vers

"Hello,I am reaching out regarding a license issue on my Asus TUF A15 laptop. My device natively includes a factory-pre-activated license for the DTS audio software (DTS:X Ultra / DTS Sound Unbound) tied to the hardware.Unfortunately, I accidentally…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-11T14:51:01.3633333+00:00
ankit matlane 0 Reputation points
answered 2026-09-11T15:26:33.5933333+00:00
DaveM121 930.3K Reputation points Independent Advisor
1 answer

Licenses in my Visual studio didn't renew

I am an old MCT, I noticed Microsoft licenses in my visual Studio didn't renew after i renewed my MCT, I see other MCT's with about 15 Licenses for Office Pro 2021 which isn't the case for me. Can it be looked at ?

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,837 questions
asked 2026-09-11T15:26:12.86+00:00
answered 2026-09-11T15:26:32.63+00:00

AI answer

10 answers

Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”

Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive. My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-10T18:14:01.01+00:00
Carina 10 Reputation points
commented 2026-09-11T15:23:26.0833333+00:00
DO 0 Reputation points
2 answers

Help with random crashes on Windows 11 (netadaptercx)

I built a brand new PC a few weeks ago, and I have been experiencing random crashes. Everything would be just fine, every time I run a diagnosis of some sort, and stress test the system, everything works good. It is random sometimes i could go many hours…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T13:20:24.2366667+00:00
Cruba 0 Reputation points
commented 2026-09-11T15:20:10.76+00:00
Ivan B 123.1K Reputation points Independent Advisor
1 answer

Microsoft Office Specialist: Excel Expert (Office 2019) CERTIFIED

Good afternoon, I took the Microsoft Office Specialist: Excel Expert (Office 2019) exam, but I haven't received the certificate and can't find it. Could you please help me?

Community Center | Not monitored
asked 2026-09-11T15:11:32.3133333+00:00
edited the question 2026-09-11T15:15:36.2033333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

NDES Authentication Failure (HTTP 401.2) - Assistance Required for SPN Cleanup

Dear Microsoft Support Team, We are experiencing an authentication issue with our Network Device Enrollment Service (NDES) following a recent migration to a dedicated service account. The system displays the following error during authentication…

Windows for business | Windows 365 Enterprise
asked 2026-09-11T14:41:15.8066667+00:00
Lea Huber 5 Reputation points
answered 2026-09-11T15:13:32.11+00:00
Harry Phan 30,965 Reputation points Independent Advisor
3 answers

How to stop Word from continually opening documents to full screen window?

How does one stop Word from opening a document to full screen window rather than the width, etc of the document (or any document) when last saved? All the notes here, going back in time, seem almost consistently recommend resizing a word document window…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-15T12:29:51.5366667+00:00
K. Navarro 0 Reputation points
commented 2026-09-11T15:12:01.8166667+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Teams call still rings even in vibrate or silent mode

I’m experiencing the exact same problem described here years ago: Link It is ridiculous that a core notification bug like an Android phone ringing unexpectedly during Teams calls has been known for years and still hasn't been fixed. Is this even on the…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-09-11T14:15:51.6166667+00:00
Wyrus Khoo 20 Reputation points
accepted 2026-09-11T15:11:48.9+00:00
Wyrus Khoo 20 Reputation points
2 answers

re-loading office 2013

Hello, I had to re-load office 2013 on a computer at work. please provide an Confirmation id for Installation iD [Moderator note: personal identifiable Information removed] thanks [Moderator note: personal identifiable Information removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-10T13:05:59.2866667+00:00
jeff obarski 0 Reputation points
commented 2026-09-11T15:06:28.61+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Shared Email

How do I add others to a shared email address which I have had created? Can I send emails directly from shared email or does it send from me on behalf of the email Can I see sent emails from the shared email

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-10T09:46:57.3133333+00:00
Aharon Brady 0 Reputation points
commented 2026-09-11T15:05:00.8766667+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Recurring subscription cancellation

I am being charged $129.95 CAD annually by Microsoft. I no longer have access to or remember the Microsoft account that the subscription is attached to. I need the subscription identified and the recurring billing cancelled.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T14:26:50.2133333+00:00
M V 0 Reputation points
answered 2026-09-11T15:04:48.08+00:00
DaveM121 930.3K Reputation points Independent Advisor
1 answer

Intune On-Demand Proactive Remediation API Reliability for Large-Scale Usage

Hi Team, We are testing the Intune On-Demand Proactive Remediation API: POST /deviceManagement/managedDevices/{managedDeviceId}/initiateOnDemandProactiveRemediation In our environment, the remediation package works correctly, and the API generally…

Microsoft Security | Intune | Configuration
asked 2026-09-11T14:49:34.2933333+00:00
Swahela Mulla 100 Reputation points
edited the question 2026-09-11T15:02:37.8833333+00:00
Swahela Mulla 100 Reputation points
3 answers

How do I fix automatic repair

Context Automatic Repair couldn’t repair your PC Press “Advanced options” to try other options to repair your PC, or “shut down” to turn off your PC. Log file : D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T14:23:39.6266667+00:00
Daniel Mwaura 0 Reputation points
commented 2026-09-11T15:01:41.8733333+00:00
Mathanraj 70 Reputation points
3 answers

why i Can't add my debit card as my payment method in microsoft

I tried to buy Microsoft 365 using by bca debit card, but the microsoft think says that card/bank is not real/exist, but I have a debit card, and BCA is a real bank. I tried other cards like OCBC, but they refuse

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T09:07:41.46+00:00
juan ahmed vitorino 0 Reputation points
answered 2026-09-11T15:00:02.62+00:00
Sumit 44,306 Reputation points Volunteer Moderator
1 answer

Hyper-V saved-state VM migration fails due to missing encryption keys- how to export and import VM state encryption keys?

Moving saved-state virtual machines to a new Hyper-V host fails because the destination host cannot decrypt the saved state files. Diagnostics show that the target host lacks the original host security keys required to unlock the encrypted state data on…

Windows for business | Windows 365 Business
asked 2026-09-11T14:25:30.1633333+00:00
Harry Taylor 0 Reputation points
answered 2026-09-11T14:59:55.9733333+00:00
Hoang Le 4,665 Reputation points Independent Advisor
1 answer

Closed user story and tasks from 9/25 is showing up in 9/26 sprint backlog.

We have a Closed user story and part of its closed tasks from 9/25 is showing up in 9/26 sprint backlog. Sprint iteration on closed story correctly reflects last year. Why would this be populating in current 2026 sprint?

Azure DevOps
asked 2026-09-10T18:03:53.1566667+00:00
Cindy Combs 0 Reputation points
answered 2026-09-11T14:58:12.4566667+00:00
Tejaswini Billakurthi 275 Reputation points Microsoft External Staff Moderator