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Subject: Microsoft Authenticator Generating 8-Digit Codes – Blocking Third-Party Login and Causing Business Impact

Dear Microsoft Support Team, I am writing to report a problem with the Microsoft Authenticator app tied to my Microsoft account ([******@outlook.com]). The account entry used to sign in to a third-party service (ChatGPT/OpenAI) is generating an 8-digit…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T12:42:14.6266667+00:00
Cecil Caballero 0 Reputation points
edited the question 2026-09-13T17:21:08.2+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
2 answers

please someone help check my CBS.log after running sfc /scannow (i have a problem with user profile service failed the sign-in)

https://drive.google.com/file/d/1XCZub_Ic2QpY5-O3vil9Xjj-5R7RSZAZ/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-09T23:35:06.77+00:00
anonymous 0 Reputation points
commented 2026-09-13T17:20:51.61+00:00
EmilyS_726 28,995 Reputation points Volunteer Moderator
1 answer

Incorrect Bing Places Listing Appears in Search Despite Verified Updates

I’m a realtor and I’m experiencing a persistent issue with my Bing Places for Business listing. The listing that appears in Bing search results contains incorrect links, unrelated photos (including my dog and unknown homes), and outdated business…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,544 questions
asked 2025-08-27T01:23:17.8766667+00:00
Bonni Pinder 0 Reputation points
commented 2026-09-13T17:20:40.8666667+00:00
Tara Deihm 0 Reputation points
2 answers One of the answers was accepted by the question author.

mbr2gpt conversion, followed by black screen

I needed to convert my system, and it seemed to have been successful until I restarted my PC. Upon powering on, I get nothing but a black screen. I try to open bios but nothing happens. I’ve searched online for answers, but none of the solutions I’ve…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-13T06:23:39.9366667+00:00
Anthony Valdez 20 Reputation points
accepted 2026-09-13T17:17:59.89+00:00
Anthony Valdez 20 Reputation points
1 answer

Problemas pacote office 2024

Depois da atualização do pacote office 2024, Excel perdeu a função de colocar ou duplicar planilha e recortar e colocar em outra planilha. Já tentei de tudo porém problema persiste. Não sei o que fazer

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-13T10:11:07.31+00:00
Júnior Michelan 0 Reputation points
answered 2026-09-13T17:17:28.12+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
1 answer

Translator resource returns 401 Unauthorized despite Active status, valid keys, correct config

Resource "deltamobile-translator" (Cognitive Services, Translator, Free F0 tier, North Europe) shows Status: Active, no suspension, unrestricted networking (All networks). However, all translation requests fail with HTTP 401 (code 401001,…

Azure Translator in Foundry Tools
asked 2026-09-10T11:13:19.24+00:00
Aleksejs Zitkovs 0 Reputation points
answered 2026-09-13T17:14:57.1966667+00:00
Allan Solomon Mejia 8,585 Reputation points
1 answer

i phone 16 will not load email.

I phone 16 will not load email since mid morning yesterday (saturday) 9/12/26 I am able to receive emails on PC

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-13T16:34:52.6566667+00:00
sharon porterfield 0 Reputation points
commented 2026-09-13T17:13:19.03+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
1 answer

authenticator

my microsoft authenticator doesn't work on my apple iphone

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T17:10:29.02+00:00
Peter Silberstein 0 Reputation points
answered 2026-09-13T17:10:46.65+00:00

AI answer

2 answers

Subscription not working

all my MS365 apps not all say I need to activate a subscription but my apple id is showiing an active subscription. Then when I try to reactivate I get an "unknown error" code. Please fix the following issue.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-13T16:29:35.4866667+00:00
Matthew Leiner 0 Reputation points
answered 2026-09-13T17:09:40.0466667+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
1 answer

SIGN IN ISSUE in Ms Excel

I TRY TO SIGN IN IN EXCEL EVERYTHING GOES SMOOTH UNTIL I ENTER THE OTP..AS I ENTER IT A TYE OF BLANK SCREEN APPEARS EVERYTIME..TRIED MANY DIFFERENT METHODS TO FIX IT BUT IT STILL APPEARS

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T16:30:11.6866667+00:00
Emaan Shakeel 0 Reputation points
answered 2026-09-13T17:07:38.02+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

Trying to add Azure account on Azure Data Studio but I get the error "request_cannot_be_made" with the message "Token request cannot be made without authorization code or refresh token" and cannot sign in

I am currently trying to access my SQL server through Azure Data Studio as I need to use it for my work but I am currently unable to access it as it is requiring me to create a new firewall rule and all of the Azure accounts currently linked were deleted…

Azure Data Studio
Azure Data Studio

A cross-platform database tool for data professionals using on-premises and cloud data platforms on Windows, macOS, and Linux.

153 questions
asked 2026-09-10T15:59:34.31+00:00
Nick 5 Reputation points
answered 2026-09-13T17:04:13.8366667+00:00
Allan Solomon Mejia 8,585 Reputation points
3 answers

2026-09 Securityupdate (KB5124008) (26200.9445) PROBLEM

So my download starts fine downloadig quite slow but still, after a while it just stops and says it failed. What can I do to resolve this? I have tried this multiple times, freed up space from the pc, rebooted etc etc..

Windows for home | Windows 11 | Windows update
asked 2026-09-13T16:27:04.7933333+00:00
Wesley 0 Reputation points
edited an answer 2026-09-13T17:02:59.6033333+00:00
Ramesh Srinivasan 87,435 Reputation points Independent Advisor
1 answer

Copilot Not Appearing in Excel for Mac Despite Microsoft 365 Family Subscription

I hope you are doing well. I am experiencing an issue with Microsoft Excel for Mac where the Copilot button does not appear, even though my Microsoft 365 subscription includes Copilot benefits. Below are my details: Microsoft 365 Plan: Microsoft 365…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-05T05:10:10.7533333+00:00
mohammed nafih 0 Reputation points
answered 2026-09-13T17:00:10.9966667+00:00
Carlos Henrique Moura 0 Reputation points
2 answers

A140 schedule issue

I have try to schedule AZ140 exam last 4 days but I can't secluded,after filling my address I'm face unexpected error page only

Community Center | Not monitored
asked 2026-09-13T15:53:13.8766667+00:00
Raguvaran Marimuthu 0 Reputation points
answered 2026-09-13T16:56:00.8133333+00:00
Julian Sharp 43,076 Reputation points
1 answer

I was unable to take the exam due to technical glitch...

I have the voucher for the exam and i have scheduled the exam for 13 sept 2026 3:15 pm but there was a system check error when i was starting the exam then the re schedule options come and i tried to reschedule the exam but it pops an error everytime i…

Community Center | Not monitored
asked 2026-09-13T14:14:19.2766667+00:00
bhavesh tiwari 0 Reputation points
answered 2026-09-13T16:54:24.4333333+00:00
Julian Sharp 43,076 Reputation points
1 answer One of the answers was accepted by the question author.

I woke up to my email in another language.

I looked up the question. Someone else asked and it was answered, But If I cannot read any of it, in my email settings, how can I switch my language back to English? I do not know what the language is. I already changed my password! I cannot switch…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T15:28:46.4833333+00:00
Kami 20 Reputation points
commented 2026-09-13T16:54:09.52+00:00
EmilyS726 266.9K Reputation points Independent Advisor
1 answer

AI Skills Fest Voucher - Reschedule Error: Voucher Expired

Hello Microsoft Support Team, I earned a 100% discount voucher from the Microsoft AI Skills Fest 2026 to take my PL-300 exam. I successfully scheduled the exam before the August 18 deadline for an appointment on September 15. However, I am not fully…

Community Center | Not monitored
asked 2026-09-13T15:07:28.5866667+00:00
Biruk Fiseha 0 Reputation points
answered 2026-09-13T16:54:04.57+00:00
Julian Sharp 43,076 Reputation points
2 answers

How to disable Windows updates permanently?

Hi, I need support about windows 10 Enterprise LTSC. We need to disable Windows Updates because an update could damage our application on a Microsoft Workstation 6 Series 2. It would be fatal if we were to upgrade to Windows 11 (it currently has Windows…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2025-09-09T22:34:49.7766667+00:00
Alvaro Cebreros 0 Reputation points
commented 2026-09-13T16:52:36.1633333+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
3 answers

one time purchase like Microsoft Office Home

How do I purchase microsoft office home and avoid annual subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T18:30:13.6533333+00:00
Carla Nolan 0 Reputation points
answered 2026-09-13T16:51:12.0666667+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers

App Control policy "AllowMicrosoft_2023-05-04" keeps returning after reboot and disables Microsoft Defender after confirmed Trojan infection

Hello, I am using a personal Windows PC, not a company/school-managed device and not intentionally enrolled in Intune/MDM. I recently discovered what appears to be a serious malware infection with persistence mechanisms. I am trying to determine how to…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-13T14:06:52+00:00
志军 龚 0 Reputation points
commented 2026-09-13T16:47:52.9733333+00:00
Ramesh Srinivasan 87,435 Reputation points Independent Advisor