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My email account and password changed

My email account as been hacked and password changed so i cannot access the account. There are important saved emails i cannot access and i am worried now about be scammed. I have created a new email account and changed my bank account etc. Could someone…

Outlook | Web | Outlook.com | Email
asked 2026-09-12T09:43:22.35+00:00
Jason Bovey 0 Reputation points
answered 2026-09-12T10:25:04.9933333+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
0 answers

10DLC Brand/Campaign registration - subscription not eligible despite Microsoft Customer Agreement + US billing

I'm trying to complete 10DLC Brand and Campaign registration for a Local US number through Regulatory Documents, using the correct flow (Country: United States, Phone number type: Local, Application type: Brand). The portal returns 'Your subscription is…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,794 questions
asked 2026-09-03T20:50:13.5566667+00:00
Nicholas Bieghler 0 Reputation points
commented 2026-09-12T10:23:13.86+00:00
Santhi Siruvuri 0 Reputation points Microsoft External Staff Moderator
3 answers

images in incoming emails are not opening

images in incoming emails are not opening. Where is the Trust Centre in the latest Windows 11 update?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T05:42:18.0166667+00:00
Brian Gunning 0 Reputation points
answered 2026-09-12T10:19:09.42+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
1 answer

Outlook at Copilot

I have a Microsoft 365 Personal subscription on one personal Microsoft account. @rogers.com and @outlook.com are aliases of the same Microsoft account. In Outlook for Mac, Copilot works correctly when composing from the native outlook.com mailbox, but…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T14:19:02.9133333+00:00
Duane Green 0 Reputation points
answered 2026-09-12T10:17:29.63+00:00
Thomas4-N 21,545 Reputation points Microsoft External Staff Moderator
3 answers

Unable to add payment method

Have tried to add a payment method to renew my Microsoft 365 subscription. tried multiple cards from different banks aNY IDEAS?

Microsoft 365 and Office | Other
asked 2026-09-12T07:00:07.9133333+00:00
Margaret Goodrem 0 Reputation points
answered 2026-09-12T10:17:17.6166667+00:00
Jhun Buala 5,545 Reputation points Independent Advisor
2 answers

My laptop restart manager start new sesstion when i open some program and my laptop got slow.

My laptop will slow after I open some program and the log show that the restart manager start new sesstion and after that despite I closed that program or not my laptop will slow untill I restart it. Then, if I don't restart for a while my laptop will…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-04T06:16:06.8833333+00:00
commented 2026-09-12T10:15:08.4166667+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
2 answers

WinSxs corrupt

The WinSxS component store has deeper corruption The servicing stack is damaged DISM can’t access the repair source it needs A pending update is blocking repairs what is the step by step fix plz

Windows for home | Other | Performance and system failures
asked 2026-09-07T04:05:14.8566667+00:00
Al T 0 Reputation points
commented 2026-09-12T10:14:22.6866667+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
1 answer

choosing another user

when computer is opened not all users show. omly the last one used. also when i click the start button and click on the user picture the other users do not appear.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-11T00:14:53.3833333+00:00
aryeh steinberg 0 Reputation points
commented 2026-09-12T10:13:33.2633333+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
4 answers

I am trying to locate my product key

I have gone in to my account but cannot find the product key where can i recover it, I purchased windows 365 last year on line from microsoft

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-12T08:30:48.0933333+00:00
Tim 0 Reputation points
answered 2026-09-12T10:12:24.3166667+00:00
DaveM121 929.7K Reputation points Independent Advisor
2 answers

Log in loop of resetting password

Hi guys I’m about to pull my hair out trying to speak to someone instead of being redirected to help articles that do not solve my problem! I have successfully reset the password on an old account but am now stuck in this cycle of “we need to secure your…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-08T08:59:48.3266667+00:00
krb 0 Reputation points
commented 2026-09-12T10:10:22.08+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
1 answer

AIK enrollment fails with 0x80070490 on Microsoft Pluton (EK issuer name mismatch) - blocks Call of Duty secure attestation, latest OEM BIOS does not help

My Microsoft Azure Attestation (MAA) check fails, which blocks Call of Duty (RICOCHET) secure attestation. My TPM is locally healthy and fully provisioned, and my OEM firmware is already the newest available for my model. The failure reproduces through…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T08:48:40.76+00:00
麒麟 白 0 Reputation points
commented 2026-09-12T10:09:37.9733333+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
2 answers

restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?

restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2026-09-10T20:18:26.6366667+00:00
steven hungerford 0 Reputation points
commented 2026-09-12T10:07:22.85+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to connect an Neo4j database to azure app service/container apps without marketplace offers?

I would like to deploy an neo4j database to my web app on azure app services or container apps (Considering which one I can use and better used for a graph RAG and LLM integrated application). I notice that it is possible to directly link it to my app…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,040 questions
asked 2026-09-08T01:45:07.4366667+00:00
ENG Info 20 Reputation points
commented 2026-09-12T10:06:32.5233333+00:00
Santhi Siruvuri 0 Reputation points Microsoft External Staff Moderator
2 answers

Azure Managed Redis resource stuck in Deleting state for more than 24 hours

Hi Microsoft Team, We have an Azure Managed Redis resource that has been stuck in the Deleting state for more than 24 hours. Resource details: Resource name: eta-dev-api-core-redis Resource group: rg-thresholds-dev Region: West US Service: Azure…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

418 questions
asked 2026-09-08T07:31:51.8633333+00:00
Tejal 0 Reputation points
answered 2026-09-12T10:06:10.8666667+00:00
Vinodh247-1375 44,636 Reputation points Volunteer Moderator
0 answers

Microsoft has no Response to my Request for Adding an Australia Phone Number for ACS

My company's app is using ACS for sending SMS of OTP login verification. Since 1st of July, Microsoft requested user to add a local phone number for using in a country. That means our non-Australia phone number cannot be used. We submitted 2 TN tickets…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,794 questions
asked 2026-09-07T15:49:41.8+00:00
WorkingBear 0 Reputation points
commented 2026-09-12T10:05:28.3333333+00:00
Santhi Siruvuri 0 Reputation points Microsoft External Staff Moderator
2 answers

Windows 10 22H2 — ESU prep package (KB5126256) stuck on "Pending install"

I'm running Windows 10 Version 22H2 (x64) and Windows Update is showing that my device is no longer receiving security updates. Two items are listed as "Pending install" and won't complete: 2026-09 Extended Security Updates (ESU) Licensing…

Windows for home | Windows 10 | Windows update
asked 2026-09-09T11:44:24.0066667+00:00
edwar leo 0 Reputation points
commented 2026-09-12T10:04:51.7+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
1 answer

AANDELENGESCHIEDENIS

hoe komt het dat de laatste datum 7/09/2026 is

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T09:28:38.73+00:00
Frans Vermonden 0 Reputation points
answered 2026-09-12T10:03:28.5333333+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

Azure Communication Services Alphanumeric Sender ID is disabled for Sweden on an active Azure Plan

We need one-way SMS from Azure Communication Services to Swedish recipients using a dynamic alphanumeric sender ID such as Tandvy or a clinic name. We do not want to acquire or display a phone number, and we do not need inbound SMS. Microsoft's Sweden…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,794 questions
asked 2026-09-04T19:44:31.23+00:00
Hossein Shokri Ghadikolaei 0 Reputation points
commented 2026-09-12T10:00:53.2966667+00:00
Santhi Siruvuri 0 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive storage quota suddenly changed to 10 GB in Microsoft 365 E5 Developer

I am using Microsoft 365 E5 Developer. Until recently, my OneDrive worked normally and stored hundreds of GB of data. However, my OneDrive now shows: Storage quota: 10 GB Usage: approximately 800 GB Uploads are blocked Folder creation is blocked …

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-12T08:00:21.5466667+00:00
takeshi ikeda 0 Reputation points
edited an answer 2026-09-12T10:00:15.3833333+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
2 answers

How Do I Change Admin Email?

I was hacked last year and I quit using my laptop, now I had someone remove the background app that was stealing all of my info, and I am trying to use my laptop again. The problem is that I have a new outlook email and I do not know how to change my…

Windows for home | Other | Email and communications
asked 2026-09-04T00:58:57.43+00:00
HattyMae 5 Reputation points
commented 2026-09-12T10:00:06.6+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator