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2 answers

Unable to Access My Existing Microsoft Dynamics Community Profile

Hello Microsoft Support, I hope you are doing well. I am experiencing an issue with my Microsoft Community profile. I previously had a Microsoft Community account associated with my email address [Moderator note: Personally Identifiable Information…

Community Center | Not monitored
asked 2026-07-27T09:52:03.28+00:00
Shweta Shukla 0 Reputation points
edited the question 2026-09-12T09:09:16.77+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

Severe 20GB Memory Leak in audiodg.exe during Zoom calls on HP OmniBook X Flip (AMD Ryzen 9 AI)

Hello, I am experiencing a catastrophic memory leak involving audiodg.exe (Windows Audio Device Graph Isolation) exclusively during active calls in the Zoom desktop application. Over the course of a meeting, audiodg.exe continuously hoards RAM, peaking…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T05:14:43.14+00:00
Paul Chapman 0 Reputation points
edited a comment 2026-09-12T09:05:04.1466667+00:00
Paul Chapman 0 Reputation points
1 answer

Interested in learning Microsoft Technologies basically Azure, Microsoft 365, Entra ID and Itune

Hello Community, I am 35 year old and looking for a transition from digital marketing to Microsoft Cloud engineering job roles, but I am very confused from where to start. Anyone can help on this? Thanks Mukul

Community Center | Not monitored
asked 2026-08-22T15:09:26.0566667+00:00
Mukul Sharma 0 Reputation points
recommended 2026-09-12T09:01:28.7033333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
4 answers

not had any emails for 2 weeks.

My outlook email was hacked on 18th August and for 2 weeks after that date i didn't receive any emails which were important to me. how can i retrieve those emails?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-07T12:40:52.7833333+00:00
Susan Hooper 0 Reputation points
commented 2026-09-12T08:57:44.9133333+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
1 answer

error message when try to purchase $30 extended security

windows 10 offers me the option to buy extended security for $30. However, I keep getting an error message and cannot purchase it.

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-11T14:30:06.55+00:00
Stacy ___ 0 Reputation points
answered 2026-09-12T08:56:44.07+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
2 answers

Help with agents and workflow/dataverse access

I was hoping you can help us with something. We are using Copilot Studio. We've built an agent to test things out and a workflow that adds a row to dataverse that it has access to. The workflow is triggered by the agent via a tool, and the agent uses it…

Microsoft Copilot | Other
asked 2026-08-30T09:08:23.77+00:00
Neil Patel 0 Reputation points
edited an answer 2026-09-12T08:52:37.02+00:00
Deepshikha Arya 1 Reputation point Microsoft Employee
2 answers

Classic Outlook won't open after Office update 10 Sep 2026

Will not even open in safe mode - I don't like the 'new' outlook, please help! I've tried both repair types amd a complete new install, same problem. My PC will not revert back to the restore point, with the helpful message 'there has been an error'.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-11T07:30:17.2366667+00:00
Brian Roberts 0 Reputation points
answered 2026-09-12T08:51:53.84+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
2 answers

My camera does not work consistently for facial recognition when signing in.

I have a surface pro 8. I use the facial recognition for sign in. The camera does not work consistently. Sometimes it does not see me even though the light comes on indicating that the camera is working. Is there something wrong with the computer?

Surface | Surface Pro | Sound and camera
asked 2026-09-08T15:49:02.3533333+00:00
Robert Dupper 0 Reputation points
commented 2026-09-12T08:49:10.1133333+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
3 answers

Connect my new bluetooth mouse

I recent replaced my Surface 9 Modern Mobile Mouse due to inability to get the scroll wheel to operate correctly (likely due to dirt on the internal contacts which I was unable to remove). The new mouse won't connect to the Surface 9. Initially it…

Surface | Accessories | Surface mice and keyboards
asked 2026-09-10T16:31:59.82+00:00
palpart 0 Reputation points
commented 2026-09-12T08:47:48.52+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
2 answers

How to Fix Microsoft Type Cover Connection Issues

I have the Surface Pro 8 and after a recent software update, it seems that the type cover stopped working within the Windows OS. I did all the troubleshooting posted on the Microsoft website including cleaning the prongs, deleting the driver from Device…

Surface | Accessories | Surface Type Cover
asked 2026-09-10T15:19:14.63+00:00
Anisha Das 0 Reputation points
commented 2026-09-12T08:47:25.4266667+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
3 answers

Bluetooth Pairing

I cannot pair my microsoft mouse with my new surface pro with windows 11

Surface | Accessories | Surface mice and keyboards
asked 2026-09-10T19:00:35.3666667+00:00
Ron Trowbridge 0 Reputation points
commented 2026-09-12T08:46:32.45+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
1 answer

Model access for AI 103 Training

Hi, im currently viewing training content for AI 103 Exam in official youtube Channel. Not sure why its keep asking for the company details, its frustrating. Its not letting me access any Models as instructed in course

Azure | Azure Training
asked 2026-09-06T14:52:38.41+00:00
Ramkumar Peraman 0 Reputation points
commented 2026-09-12T08:44:34.6233333+00:00
Ramkumar Peraman 0 Reputation points
1 answer

Both MS Edge and WhatsApp fail after Update on 8th September 2026

Last night's update has left me without my browser and desktop WhatsApp app. So I'm having to use Chrome, and WhatsApp on my mobile. Unfortunately the mess created by this update also leaves msedgewebview2 running with a pop-up telling me that edge.exe…

Microsoft Edge | Browser crashes or stops working | Windows 11
asked 2026-09-09T13:31:43.9266667+00:00
Alan Brentnall 0 Reputation points
commented 2026-09-12T08:43:48.7133333+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
2 answers

how i can book mb-800 exam?

Hi, I had a schedule to take the mb-800 exam today at 1pm, but due to the location technical issues , i could not take it. How I can reschedule the exam? I do not have any options to set up next exam. Please let me know. Thanks. Kwonhee An.

Community Center | Not monitored
asked 2026-09-12T00:28:06.6433333+00:00
kh an 0 Reputation points
answered 2026-09-12T08:42:33.62+00:00
Julian Sharp 42,946 Reputation points
1 answer

Missed exam due to 12:00 AM/PM scheduling mix-up – AI Skills Fest 2026 voucher assistance

Hi Microsoft Support Team, I earned a 100% discount voucher from the AI Skills Fest 2026 (R2) to take the AZ-900 exam. Unfortunately, due to an accidental confusion between 12:00 AM and 12:00 PM, I scheduled the exam for midnight and unintentionally…

Community Center | Not monitored
asked 2026-09-12T08:05:43.3066667+00:00
Jayaraj V 0 Reputation points
answered 2026-09-12T08:41:52.22+00:00
Julian Sharp 42,946 Reputation points
3 answers

locked out of my dell win11 laptop

I did something to my dell win11 laptop, (trying to delete a user account that injected itself and now won't let me delete it or control it - despite properties/security give me control over everything). Now when I try to sign in it says something like…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-29T18:13:24.69+00:00
Robert Dore 0 Reputation points
commented 2026-09-12T08:39:02.5166667+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
1 answer

Is custom TLS cipher suite configuration supported for Azure Front Door Premium in Azure Government?

We are using Azure Front Door Premium in Azure Government as our public endpoint. TLS is terminated at Front Door. A recent vulnerability assessment scan identified the following cipher suites as enabled on our Front Door…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,230 questions
asked 2026-02-23T20:53:16.4666667+00:00
Javal Patel 0 Reputation points
commented 2026-09-12T08:38:52.5333333+00:00
Vallepu Venkateswarlu 10,590 Reputation points Microsoft External Staff Moderator
2 answers

Paste options Crtl v+ Crtl D problem,

I can't Copy Paste, I only get copy but couldn't get it pasted With Default Paste ( Crtl + V) it's only paste with advanced Options (Values Paste, Formula), I can't also get crtl+d option Please i need a direct solution to get my tasks done

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-12T08:04:52.0366667+00:00
Khlil Tarek 0 Reputation points
answered 2026-09-12T08:38:44.4133333+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

Copilot Update Glitch: Immediate Daily Chat Limit and Missing History (Sept 8th Update

Hello, I am posting to report a major bug with the recent Microsoft Copilot update that occurred on September 8th around 2:00 PM - 3:00 PM Eastern Time. Immediately following this update, two severe issues occurred simultaneously on my free Microsoft…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T15:21:12.81+00:00
D D 0 Reputation points
commented 2026-09-12T08:38:30.01+00:00
Emma1-N 12,365 Reputation points Microsoft External Staff Moderator
3 answers

Cannot Activate Windows 11 Pro after changing hardware - cannot solve error 0xC004F211

I am trying to activate Windows after changing hardware on a device recently. I went the troubleshooting root and Windows is unable to activate. It cannot even pick up my previous devices

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T08:00:37.8533333+00:00
Vernon Nogabie 0 Reputation points
answered 2026-09-12T08:34:17.6833333+00:00
DaveM121 929.7K Reputation points Independent Advisor