Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,909 questions
2 answers
Password recovery code never get into Gmail. years suffering waiting for answers.
Microsoft suggest password change on my (PII Removed ****@hotmail) and onedrive. Promised to send code into my (PII Removed ****@gmail.com) but for 2-3 years I have been trying but never get the code. I have checked glaim spam and trash folder but never…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-20T10:45:37.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 96%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
SHAMSUL AZLIN BIN AHMAD SHAMSUDDIN
0
Reputation points
edited an answer
2026-09-20T12:11:43.5966667+00:00
GsN5034 - IA
77,735
Reputation points
Independent Advisor
2 answers
AC-3 Audio codecs missing
After a clean installation of Windows 11 Pro (25H2), the AC-3 codecs are missing. This has crippled some of my applications, notably DaVinci Studio which is my primary video editing application. Why has Microsoft discontinued including these…
Windows for home | Other | Music, photos, and video
5,918 questions
asked
2026-09-20T09:30:56.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 0%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Father Dane
0
Reputation points
commented
2026-09-20T12:10:33.2533333+00:00
DaveM121
935.7K
Reputation points
Independent Advisor
1 answer
i AM A LONG TIME SUBSCRIBER. MY LONG TIME EMPLOYER RESTRUCTURED & CHANGED NAMES. i WANT TO PAY ON INVOICE BUT CANNOT SIGN INTO THAT ACCT
I have the invoice number. My cc sent a new card/ new expiry so invoice was not paid. I recieved many emails demanding payment bit with no access to my acct I cannot add cc Why isnt there a link so I can pay on one of the many emails demanding payment.…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,299 questions
asked
2026-09-19T16:19:10.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
HEATHER J LAKE
0
Reputation points
edited the question
2026-09-20T12:09:24.2666667+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
2 answers
Need Refund of Duplicate Microsoft 365 Products
However, because your account now displays only Microsoft 365 Premium, do not cancel Premium merely to test the refund system. Tell the representative clearly: “I am keeping Microsoft 365 Premium. I am requesting reimbursement only for today’s $129.99…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,261 questions
asked
2026-09-19T20:59:49.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 39%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Denis Krajec
0
Reputation points
answered
2026-09-20T12:05:03.9933333+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
2 answers
Could not retrieve an OCSP response error
Hello everyone and thanks for the help in advance. My Windows Server 2022 webserver inexplicably stopped being able to serve webpages, registering the following error: Could not retrieve an OCSP response. The Failure Reason is:…
Windows development | Internet Information Services
1,868 questions
asked
2026-03-01T01:41:02.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 34%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kmcnet
1,421
Reputation points
answered
2026-09-20T12:04:26.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Autorización Roguers oullet
0
Reputation points
1 answer
Can't Log in to my business account
Dear Microsoft support team, I am writing to request urgent assistance regarding a critical login issue with my Microsoft business account, [Moderator note: Personally Identifiable Information removed]@reemaj.com. When attempting to sign in on any…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,299 questions
asked
2026-09-19T13:26:45.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Majdi Hassan
0
Reputation points
edited an answer
2026-09-20T12:03:17.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,165
Reputation points
Independent Advisor
2 answers
Office Uninstall Support tool
Need to use tool to remove Microsoft 365 due to file corruption
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-09-15T16:12:27.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Brewer
0
Reputation points
edited an answer
2026-09-20T11:58:44.67+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft Whiteboard layout changed unexpectedly: toolbar and ink palette moved from bottom to top
Hello, I am a daily Microsoft Whiteboard user and I noticed an unexpected change in the interface today. Until a few hours ago, both the main toolbar and the ink/pen palette were displayed at the bottom of the canvas. Without making any changes to my…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-09-15T06:48:16.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 28.000000000000004%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
klissman morales olabarrera
5
Reputation points
recommended
2026-09-20T11:55:39.58+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
4 answers
Office Mac 2019
Dear Support Team, I have two Microsoft 2019 Mac Home business licenses that were legally purchased and are linked to my Microsoft account. However, I can no longer use them. The installer file…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,817 questions
asked
2026-07-14T08:13:07.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUN%3C/text%3E%3C/svg%3E)
u n
0
Reputation points
edited an answer
2026-09-20T11:48:53.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tamar Java
0
Reputation points
2 answers
Please don't Retire Publisher
Please, Please, Please keep it running. My Life's Digital Work is going to be ruined. You have to stop your plan. Please.
Microsoft 365 and Office | Publisher | For business
Microsoft 365 and Office | Publisher | For business
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
435 questions
asked
2026-09-19T18:15:22.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brent Hunter
5
Reputation points
answered
2026-09-20T11:48:27.6933333+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
4 answers
Suddenly unable to log into Outlook App on iPhone, company IT struggling to diagnose
Hello, On October 14, 2025, I opened the Outlook app on my iPhone (16 Pro Max), saw my inbox, and then it logged me out of my account. I tried to log back in and kept receiving a very generic "Oops, something went wrong" error (see attached). I…
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,500 questions
asked
2025-10-20T16:19:04.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 61%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alicia C
0
Reputation points
commented
2026-09-20T11:45:40.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Samuel
0
Reputation points
1 answer
i signed in a discord chanel and my email got stolen how can i recover my email please help me im in trouble i want help
i was on a minecraft server i needed to log in i loged in a discord from somebody else and my microsoft account got stolen help me please
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,909 questions
asked
2026-09-20T11:12:46.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Szabo Istvan
0
Reputation points
answered
2026-09-20T11:45:30.9166667+00:00
DaveM121
935.7K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either
Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either. I am using Microsoft Professional Plus 2016. Could you please help
Windows for business | Windows 365 Business
2,797 questions
asked
2026-09-10T16:18:46.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 10%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Attila Penbeci
20
Reputation points
commented
2026-09-20T11:31:03.3833333+00:00
Attila Penbeci
20
Reputation points
5 answers
One of the answers was accepted by the question author.
How to fix Windows Security blank white window UI?
When I try to open windows security the UI is a blank white screen, attached screenshot. System Notes: Running Windows 11, no missing updates Architecture x64, Intel There are two numbered folders from 2025 and a SecuirtyHealthSetup.exe in my…
Windows for home | Windows 11 | Security and privacy
8,752 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 94%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
How to merge vhds with avhds
Dear Team Can you please guide us how to merge vhds with avhds because while move the VM to another physical node, I got the message to merge fail after 33%. even i don't do manually and unable to create a checkpoint. Awaiting for reply.
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked
2026-09-20T09:11:15.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 41%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Ehtesham Ahmad
11
Reputation points
answered
2026-09-20T11:18:30.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
2 answers
Updated BIOS firmware, unable to set-up new PIN, not receiving codes via SMS
Hi team I updated my BIOS firmware earlier tonight and it's disabled the existing PIN for my main user which has all my files etc. The phone number displayed looks correct (last two digits at least), but I'm not receiving any codes via SMS so that option…
Windows for home | Windows 11 | Accounts, profiles, and login
10,176 questions
asked
2026-09-20T09:48:56.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Andrew Gush
0
Reputation points
answered
2026-09-20T11:13:09.39+00:00
GsN5034 - IA
77,735
Reputation points
Independent Advisor
2 answers
how to get completion certificate
i completed my module .now i dont know whre to get my certifiate .help me to find this out
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,088 questions
asked
2026-09-20T08:14:07.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Madhusri M
0
Reputation points
answered
2026-09-20T11:11:31.26+00:00
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
2 answers
excel keeps closing
Keeps asking me to repair I am unable to use ms excel to work on this system, I have tried repairing for 3 days now but not successful yet, it keeps logging off immediately i try to open excel
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,729 questions
asked
2026-09-20T10:28:18.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Augusta Ezenwa
0
Reputation points
answered
2026-09-20T11:02:31.39+00:00
DaveM121
935.7K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Is this Teams link for a job interview a scam?
I received an email regarding an open job position. Their email address was ******@cabiclothing.team, and it seemed legitimate because they used the name of someone who works in the company's HR department (I found them on LinkedIn, but I couldn't find…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
984 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
I can go into my Microsoft account, but when I click on manage bitlocker keys the screen gets stuck.
I can go into my Microsoft account, but when I click on manage bitlocker keys the screen gets stuck. Sometimes a message pops up: we are trying to connect (me too)
Windows for home | Other | Recovery and backup
683 questions
asked
2026-08-02T06:49:39.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Walter Gith
1
Reputation point
edited the question
2026-09-20T10:46:02.9266667+00:00
Gérard Oomens
132.4K
Reputation points
Volunteer Moderator