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Build 26220.9492 out to Beta 25H2 Channel

Live in W.U. https://learn.microsoft.com/en-us/windows-insider/release-notes/beta/preview-build-26220-9492

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-18T17:07:20.69+00:00
CrazyKats 19,760 Reputation points Volunteer Moderator
3 answers

Phone link absolutely non functional now

It was working yesterday. I have: -Checked update currency on my phone (Galaxy S24FE) and PC (Win 11) - all up to date -Restarted my PC and phone several times -Restarted my router -Removed and tried to re-add my phone (won't re-connect ) …

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-08-21T16:28:20.3933333+00:00
D Kirby 45 Reputation points
commented 2026-09-18T17:06:58.8533333+00:00
D Kirby 45 Reputation points
2 answers

I cannot access MS Outlook on my android telephone phone.

I cannot access my MS outlook on my android telephone

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-18T16:28:19.1+00:00
Jeannette Tamborello 0 Reputation points
answered 2026-09-18T17:05:54.8433333+00:00
GsN5034 - IA 77,465 Reputation points Independent Advisor
0 answers

Build 29671 out to Canary/Future Channel

Live in W.U. https://learn.microsoft.com/en-us/windows-insider/release-notes/experimental-future-platforms/preview-build-29671-1000

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-18T17:04:49.2433333+00:00
CrazyKats 19,760 Reputation points Volunteer Moderator
edited the question 2026-09-18T17:05:40.97+00:00
CrazyKats 19,760 Reputation points Volunteer Moderator
3 answers

Free Outlook not working on Mac Tahoe 26.7

I am on a Macbook Pro running Tahoe 26.7. I woke up and my outlook client looks completely different and is offline. If i try to bring it back online, it asks me to either sign in with an office 365 subscription or start a free trial. I have uninstalled…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-17T15:05:24.6633333+00:00
Jorge Garcia 25 Reputation points
commented 2026-09-18T17:05:18.8766667+00:00
Hornblower409 15,815 Reputation points
2 answers

my pc stopped producing sound

yesterday my pc just stopped producing sounding and it it saying that device is not installed

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-18T16:31:56.0866667+00:00
Yamikani Nkhwazi 0 Reputation points
answered 2026-09-18T17:04:58.78+00:00
David-M 126.5K Reputation points Independent Advisor
3 answers

Microsoft To Do not syncing since mid-August 2026 – lists appear but tasks are missing on all devices

Hello, I have been experiencing a persistent synchronization issue with Microsoft To Do since approximately mid-August 2026. The issue affects the same Microsoft account across multiple devices, browsers and completely different internet connections. The…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-17T07:52:52.0566667+00:00
Otto Reinstaller 0 Reputation points
commented 2026-09-18T17:01:42.7166667+00:00
1 answer

Why I can't access to subscribe to Microsoft 365 as a lebanes

Dear support of Microsoft, I am currently asking for your help to define why I can't subscribe to your services as a lebanes. In your "International availability" you said that it is supported but still I can have the option Can you help me…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-18T12:42:51.8366667+00:00
chris rahal 0 Reputation points
answered 2026-09-18T16:57:20.9066667+00:00
Diana Mariz 10,925 Reputation points Independent Advisor
4 answers

Brief "Defender turned off" notification — logs show a normal service restart, is this expected?

Hi everyone, I briefly saw a push notification saying Microsoft Defender was turned off. I opened Windows Security right after and Defender was on and working normally. I checked Event Viewer (Applications and Services Logs → Microsoft → Windows →…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-11T12:00:13.63+00:00
Vlad Vlad 25 Reputation points
answered 2026-09-18T16:56:07.9933333+00:00
Ramesh 181.9K Reputation points Volunteer Moderator
1 answer

DOUBLE BILLING

There are 3 charges on my bank statement for $9.99 and want to be reimbursed for 2 charges of 9.99 ASAP

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-18T16:21:53.5566667+00:00
Norma Wohlrab 0 Reputation points
answered 2026-09-18T16:54:46.46+00:00
EmilyS726 269K Reputation points Independent Advisor
1 answer

How can Microsoft do a better job at password recovery?

I have an account that i lost the password to. Not only do yall not have a support number, but miraculously even when i fill out my info correctly and go through the proper steps of verifying I still can’t have my account back. I’m curious how such a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-18T16:15:18.19+00:00
Sukkon Dez 0 Reputation points
answered 2026-09-18T16:54:26.61+00:00
Lester Bernard Reyes 85,420 Reputation points Independent Advisor
1 answer

No longer receiving email

I no longer am receiving email. The last email received is dated 8/31/2026. How do I continue receiving email?

Outlook | Web | Outlook.com | Email
asked 2026-09-18T16:53:50.3066667+00:00
Martha Droby 0 Reputation points
answered 2026-09-18T16:54:05.8466667+00:00

AI answer

4 answers

Persistent "Turn on Virus Protection" Notifications Even When it is On - Windows 11

Wrote in detail the steps I took below. This is driving me crazy. PART I. GENERAL ITEMS Roughly 3-4 days ago (July 30, 2026) I suddenly got a notification on the lower right from windows saying to turn on virus protection, that it is turned off. I…

Windows for home | Windows 11 | Security and privacy
asked 2026-08-04T16:08:47.2633333+00:00
Matt 10 Reputation points
answered 2026-09-18T16:53:18.2266667+00:00
Ramesh 181.9K Reputation points Volunteer Moderator
3 answers

Edge Browser

Edge Browser not working properly. please suggest and help to fix

Microsoft Edge | Open the browser | Windows 10
asked 2026-09-18T09:35:29.6566667+00:00
HRPC 0 Reputation points
answered 2026-09-18T16:51:13.8033333+00:00
ApexNáV 370 Reputation points
5 answers

Excel 2016 – Paste Function and Formatting Issue

I am using a licensed Microsoft Office 2016 installation on my system. While working in Excel, the Paste function suddenly stopped working. I checked the latest Windows updates and temporarily uninstalled the recently installed updates. After the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T13:35:37.09+00:00
sagar mitkar 5 Reputation points
answered 2026-09-18T16:48:53.05+00:00
EmilyS_726 29,900 Reputation points Volunteer Moderator
3 answers

Excel will not paste

I have used excel forever. Now my spreadsheet will not copy from one worksheet to another at all. I have always clicked inthe top left corner of the worksheet, right clicked copy, go to next worksheet, right click, hit paste so everything copies. It…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-15T21:57:31.83+00:00
ZD 0 Reputation points
answered 2026-09-18T16:47:33.6933333+00:00
EmilyS_726 29,900 Reputation points Volunteer Moderator
3 answers

Office 2016 Excel unable to Copy + Paste

This is quite a unique problem I'm facing and haven't been able to figure out. I'm using Excel 2016 on Windows 11 and when using the standard Ctrl+C, Ctrl+V combo, my cells will not paste (single or multiple). Here is the list of things I've attempted…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T19:08:57.85+00:00
Eric V 10 Reputation points
answered 2026-09-18T16:45:16.8633333+00:00
EmilyS_726 29,900 Reputation points Volunteer Moderator
3 answers

Issue with Excel Sheet

Dear Team, We upgraded MS office from 2016 to 2021 but after upgrade we are getting below error in excel and i am unable to move and copy sheet. Error "we couldn't copy this sheet" Kindly suggest ASAP.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T13:26:48.6533333+00:00
Taj CMS 5 Reputation points
answered 2026-09-18T16:44:27.63+00:00
EmilyS_726 29,900 Reputation points Volunteer Moderator
3 answers

"Unwanted app" message keeps appearing

I keep getting the message "Potentially unwanted app found" from Windows Defender. How do I find out what the app is? How do I make sure that the app is deleted if I really don't want it? How can I prevent this from happening again?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-18T16:06:20.7+00:00
Edward Weinberger 0 Reputation points
answered 2026-09-18T16:42:56.11+00:00
SD - IA 179.9K Reputation points Independent Advisor
1 answer

Microsoft 365 Add-ins not working

starting yesterday, add-ins in Excel, Word, are not working on local workstations (both home use - not tied to a domain). On the web, Excel does work trying to add an add-in gets the message "Error adding add-in"

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T16:04:15.8933333+00:00
BobK 0 Reputation points
answered 2026-09-18T16:38:10.4166667+00:00
EmilyS726 269K Reputation points Independent Advisor