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2 answers

Why are my Sway views not appearing

Looking at my Sways, "views" are now zeroed out when I choose Analytics

Microsoft 365 and Office | Sway | For business
asked 2026-09-16T15:08:02.3366667+00:00
John Sinclair 0 Reputation points
answered 2026-09-16T16:12:17.9733333+00:00
Ryan-N 15,910 Reputation points Microsoft External Staff Moderator
3 answers

how to get outlook and m365 to work with yahoo Formally comcast email

can't get outlook and m365 in sync to receive yahoo emails that were converted from comcast emails

Outlook | Windows | New Outlook for Windows | For home
asked 2026-01-14T18:24:50.3966667+00:00
Frank Collins 0 Reputation points
commented 2026-09-16T16:11:25.2966667+00:00
christina johnson 0 Reputation points
0 answers

[Microsoft Advertising] Manager Account K******Z7T - System bug blocking 6-month re-appeal window (Requesting Escalation)

I recently set up a UK-based e-commerce store (DSJ Dog Designs) selling dog-themed canvas wall art and apparel. I created a Microsoft Advertising account and imported an active campaign from Google Ads, where my business is already fully verified and…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-16T15:14:03.34+00:00
Gary Docherty 0 Reputation points
edited the question 2026-09-16T16:10:17.5533333+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

authenticator app

lost my phone. have a new one how on earth make the authenticator app to work?

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T16:05:29.2833333+00:00
SYLWIA 0 Reputation points
3 answers One of the answers was accepted by the question author.

So,...is Windows/Microsoft no longer allowing backups, except to Onedrive?

Win11 Onedrive is not active on my computer. (I know it can't really be uninstalled -- but, all its features and abilities to backup folders, etc. have been turned off/deactivated.) I use an external hard drive for backup. When I search for "backup…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-15T15:21:55.0966667+00:00
MatthewDunn-4390 60 Reputation points
commented 2026-09-16T16:01:16.18+00:00
Bulldog 4,635 Reputation points
2 answers

Users can’t add Copilot agents or bots to Teams chats – where should I look?

Hi everyone, we are currently rolling out Copilot for everyone and came across this feature: https://support.microsoft.com/en-us/office/copilot-in-teams-chats-2c613de4-cd26-4ae3-9e4b-6905d745d991 But we ran into a situation where users could neither add…

Microsoft Copilot | Other
asked 2026-03-10T12:56:06.6566667+00:00
StephanG 846 Reputation points
commented 2026-09-16T15:59:44.29+00:00
Carter, Antonette 0 Reputation points
1 answer

Can't complete login, can't get code from Authenticator App = endless loop

Hi, I bought a Microsoft Business Basic EEA package, but I can't login. I have my email and my password but when I try to complete the login it prompts me for a code from the Authenticator App. When I open the app there is no code listed. If I click try…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-08-27T13:55:19.26+00:00
Erica Redmond 35 Reputation points
edited the question 2026-09-16T15:59:22.7433333+00:00
Erica Redmond 35 Reputation points
1 answer

Can't sign into the authenticator app because it needs to authenticate itself

I can't believe that this issue is even possible with a company as big as Microsoft, but: I'm trying to sign in to the Microsoft Authenticator app with my work email In doing so, it says I need to verify my identity by approving a request on the…

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T18:10:39.5366667+00:00
Austin B 5 Reputation points
commented 2026-09-16T15:56:54.5833333+00:00
Classic Vision Pools 0 Reputation points
2 answers

I was billed twice for my subscription

I was billed twice for my subscription. How do I get a refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T15:18:27.83+00:00
Linda Staton 0 Reputation points
answered 2026-09-16T15:55:39.3833333+00:00
DaveM121 932.6K Reputation points Independent Advisor
2 answers

i need to discuss a possible scam, message from microsoft

I received a message claiming to be from Microsoft concerning a paypal payment of over $500 to an email account that is not mine. Asking me to respond if it wasn't genuine, but I don't want to access any links. Is ******@microsoftonline.com a genuine…

Microsoft Edge | Profile, sync, and sign in | Previous Windows versions
asked 2026-09-16T13:42:05.4033333+00:00
peter matthews 0 Reputation points
answered 2026-09-16T15:54:59+00:00
Bulldog 4,635 Reputation points
1 answer

Empty test result ab-100

https://learn.microsoft.com/en-us/credentials/certifications/exams/ab-100/practice/assessment?assessment-type=practice&assessmentId=1815645847&practice-assessment-type=certification Hello, I get empty state after finished test

Community Center | Not monitored
asked 2026-09-16T12:53:56.8766667+00:00
Artem Savchenko 0 Reputation points
answered 2026-09-16T15:54:49.5+00:00
Julian Sharp 43,431 Reputation points
2 answers One of the answers was accepted by the question author.

Recommended technologies for creating a dashboard of ongoing jobs.

I'm looking for recommendations on technologies to use for the following project. I need to create a dashboard of summarized job data from a network of hundreds of users. Our current application is used in the field for inputting and tracking job costs…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,202 questions
asked 2024-05-09T14:00:50.17+00:00
COW Farmer 40 Reputation points
accepted 2026-09-16T15:54:20.8266667+00:00
COW Farmer 40 Reputation points
2 answers

Sole Global Administrator locked out by MFA – Error 399287 – phone support IVR disconnects

I am the sole Global Administrator of a Microsoft 365 / Microsoft Entra tenant. My username and password are correct, but my only available MFA method is SMS and it fails with Error Code 399287. There is no second Global Administrator and no alternate…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T21:52:16.44+00:00
Micaela Rosa 0 Reputation points
commented 2026-09-16T15:51:45.3+00:00
Jay1 Tran 955 Reputation points Independent Advisor
2 answers

in microsoft 365 Excel and Word are showing grey cells

microsoft 365 is no longer working for us. when i want to safe my workings in Excel and Word the "save" button is grey.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T15:14:06.5766667+00:00
Eamon Cotter 0 Reputation points
answered 2026-09-16T15:47:00.27+00:00
DaveM121 932.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Human Support Request – Recovery of Old Blocked Account

I am writing to request a manual verification and access recovery for my personal Hotmail/Microsoft account, created during my teenage years. The access to my account was blocked between the years 2020 and 2022 due to automated security systems. The…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T14:59:40.4366667+00:00
Maryna Cardoso Santos 20 Reputation points
commented 2026-09-16T15:46:55.1+00:00
Maryna Cardoso Santos 20 Reputation points
1 answer

The momen I turn HDR on, monitor screen goes completely black.

Hi, I have MSI katana laptop with Nvidia RTX 3060 gpu and Gigabyte Aorus F048U 4k 120hz monitor. I have latest Windows 11 home 25H2 build. All graphics drivers and everything else are up to date. The problem I'm facing is that when I toggle HDR on the…

Windows for home | Windows 11 | Display and graphics
asked 2026-03-05T17:26:04.4666667+00:00
Sensejusas 5 Reputation points
commented 2026-09-16T15:45:38.5133333+00:00
Karl Zachry 0 Reputation points
2 answers

it wont let me save to my files

it wont let me save my template to my files to submit it in my drop box for my college assignament

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-09-15T00:57:16.52+00:00
Mohamadali Saad 0 Reputation points
commented 2026-09-16T15:39:17.3966667+00:00
Alina Le 5,160 Reputation points Independent Advisor
2 answers

unable to renew AI-102

i got an email to renew my certificate but now i am unable to do so.

Community Center | Not monitored
asked 2026-09-16T12:58:09.22+00:00
Wazida Naashit Ansari 0 Reputation points
answered 2026-09-16T15:38:59.9266667+00:00
Julian Sharp 43,431 Reputation points
2 answers

Spelling correction in my profile name

Hi, There is a spelling mistake in my profile name. How can I change or update it?

Community Center | Not monitored
asked 2026-09-16T13:00:25.56+00:00
Sakthi Muthu Kumar 0 Reputation points
answered 2026-09-16T15:37:53.2766667+00:00
Julian Sharp 43,431 Reputation points
4 answers

My Certificate is expiring and I am not able to find the renew option , please help asap before the exam expire .

My Certificate is expiring and I am not able to find the renew option , please help asap before the exam expire .

Community Center | Not monitored
asked 2026-09-16T13:21:42.3+00:00
Azaz Naeem 0 Reputation points
answered 2026-09-16T15:36:39.0066667+00:00
Julian Sharp 43,431 Reputation points