379 questions with Microsoft 365 and Office | Sway | For business tags

Sort by: Updated
Updated Created Answers
2 answers

Why are my Sway views not appearing

Looking at my Sways, "views" are now zeroed out when I choose Analytics

Microsoft 365 and Office | Sway | For business
asked 2026-09-16T15:08:02.3366667+00:00
John Sinclair 0 Reputation points
answered 2026-09-16T16:12:17.9733333+00:00
Ryan-N 15,750 Reputation points Microsoft External Staff Moderator
1 answer

How to get new X/Twitter embeds into SWAY?

Existing Twitter embeds work in Sway, but newly added Twitter/X embeds fail with "Currently we only support iframe embeds and Twitter embeds."

Microsoft 365 and Office | Sway | For business
asked 2026-08-31T19:50:22.7766667+00:00
Riel, Alexandria L 0 Reputation points
answered 2026-08-31T20:18:46.0633333+00:00
Chris-D 1,515 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Sway question

I am trying to place an embedded form in my sway like I always do and it keeps telling me it is not supported. Can someone please let me know if there is a problem with it right now. Thank you!

Microsoft 365 and Office | Sway | For business
asked 2026-04-01T14:31:44.0366667+00:00
Bixler, Lisa 20 Reputation points
accepted 2026-04-02T15:17:28.4833333+00:00
Bixler, Lisa 20 Reputation points
1 answer

my microsoft sway will not load

i have tried on mutiple devices and have reloaded and waited for about an hour. i have changed wifis and none of them seem to work. i have an urgent projet and it will not laod

Microsoft 365 and Office | Sway | For business
asked 2026-03-11T01:03:59.92+00:00
Najera, Frida 10 Reputation points
edited the question 2026-03-19T10:31:45.8933333+00:00
Daniel-Vo 6,365 Reputation points Microsoft External Staff Moderator
1 answer

Sway is there something wrong today

Sway. Is this down I’ve been trying all day to use

Microsoft 365 and Office | Sway | For business
asked 2026-03-11T05:20:48.3666667+00:00
Maria Smith 25 Reputation points
commented 2026-03-15T04:25:04.7633333+00:00
Jade Ng 15,485 Reputation points Microsoft External Staff Moderator
2 answers

Issue with Sway

Having trouble for the last week now using Sway - cannot upload pictures to the platform!

Microsoft 365 and Office | Sway | For business
asked 2026-03-10T23:52:12.2133333+00:00
Katherine Abbott 5 Reputation points
commented 2026-03-13T05:58:36.26+00:00
Darren-Ng 12,775 Reputation points Microsoft External Staff Moderator
2 answers

“Sway Completely Down – Service Unavailable on March 12, 2026”

“As of March 12, 2026, Microsoft Sway is completely down. None of my Sway presentations load, and the editor stays on a blank white screen. Additionally, the official Sway website and the public Sway landing page are not accessible — both fail to load in…

Microsoft 365 and Office | Sway | For business
asked 2026-03-12T12:13:36.3233333+00:00
Académie de Langue Française - Servicio de Idiomas 0 Reputation points
answered 2026-03-12T14:46:03.2766667+00:00
Jess-Q 12,795 Reputation points Microsoft External Staff Moderator
2 answers

Using SWAY - cant upload images

Hi I am trying to upload images into Sway for a newsletter and I don't currently get the Upload option. Sway has become very slow to open and a number of my colleagues are experiencing the same issue when using their accounts, so this is happening…

Microsoft 365 and Office | Sway | For business
asked 2026-03-10T13:34:13.2733333+00:00
Michaelides, Ellie 0 Reputation points
commented 2026-03-12T10:33:50.2666667+00:00
Jess-Q 12,795 Reputation points Microsoft External Staff Moderator
1 answer

Issues with Image Upload in Microsoft Sway

The option to upload images in Microsoft Sway is unavailable, as the upload feature appears grayed out. Additionally, the application is experiencing significant delays in opening. What steps can be taken to resolve these issues?

Microsoft 365 and Office | Sway | For business
asked 2025-09-19T19:21:19.3033333+00:00
Chelsey Henderson 25 Reputation points
commented 2026-03-06T22:42:17.62+00:00
Anonymous
2 answers

Analytics in Sway

Hi, is it possible to get mor detailed analytics in Sway? If we use Sway for sending newsletter to the organization.

Microsoft 365 and Office | Sway | For business
asked 2026-01-20T10:38:58.5666667+00:00
Grandelius, Annica 0 Reputation points
answered 2026-01-20T11:43:51.7766667+00:00
Tina L 12,340 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

When I attempt to share a completed Sway with myself at another email address as a test, the link I receive takes me to the "storyline" version of my message rather than the "Design" version that looks complete and professional. How can fix this?

The first screenshot is where the "Get Visual Link" link takes me, which is NOT what I want to share with people. I don't want them to even see "Storyline". I want them to see the design version of my e-brochure (seconf screenshot),…

Microsoft 365 and Office | Sway | For business
asked 2026-01-13T16:54:50.4166667+00:00
Clifford Fewel 20 Reputation points
commented 2026-01-14T16:19:57.3133333+00:00
Anonymous
1 answer

How to justify image in Sway

I am having issues inserting an image into Sway. I need it to left justify and it continues to move it to the center. I insert as a stack and then group automatically.

Microsoft 365 and Office | Sway | For business
asked 2025-12-08T16:50:06.83+00:00
Anonymous
commented 2025-12-09T23:26:18.32+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Access to read Newsletter in SWAY

If I create a newsletter using SWAY would someone without Microsoft account say a colleague using a different devise without Microsoft 365 package be able to open the link and read the contents.

Microsoft 365 and Office | Sway | For business
asked 2025-11-17T10:48:31.7633333+00:00
Raz 20 Reputation points
accepted 2025-11-17T11:14:47.7433333+00:00
Raz 20 Reputation points
2 answers

How do I get my Sways back- they disappeared (I didn't delete them)!!!!!

My sways have disappeared (I didn't delete them)! Can anyone please tell me how to get them back or at least partially? These are for work, and are very important to my bosses!

Microsoft 365 and Office | Sway | For business
asked 2025-10-31T01:18:09.02+00:00
Dillman, Michele 0 Reputation points
commented 2025-11-05T12:35:10.5666667+00:00
Anonymous
4 answers

How do I give access to a staff member to send editable link for sway to other staff members?

How do I give access to a staff member to send editable link for sway to other staff members?

Microsoft 365 and Office | Sway | For business
asked 2025-06-19T03:21:20+00:00
Anonymous
1 answer

Microsoft Forms Embeds Not Working in Sway

Why are Microsoft Forms Embeds Not Working in Sway? They usually work and is on the list of sites it supports, but it keeps showing an error message for me saying 'doesn't support this site.'

Microsoft 365 and Office | Sway | For business
asked 2025-05-01T19:05:52+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

what do i do if my Sway exceeds 1001 paragraphs ?

what do i do if my Sway exceeds 1001 paragraphs ?

Microsoft 365 and Office | Sway | For business
asked 2025-06-24T14:12:30+00:00
Anonymous
7 answers

Sway Sign-in button doesn't respond

The Sign-in button that appears on Sway when you link to a specific Sway and aren't signed in doesn't do anything. I tired to press Sign-in on multiple devices and networks and the issue persists. When you click the error occurs on the right here.

Microsoft 365 and Office | Sway | For business
asked 2025-04-01T01:05:09+00:00
Anonymous
1 answer

Justify text in SWAY

I would like the option to justify text in text cards to be added in order to improve the visual presentation of the content. Thanks in advance ;)

Microsoft 365 and Office | Sway | For business
asked 2025-05-29T07:35:56+00:00
Anonymous
1 answer

I have shared a link to our most recent Sway Newsletter, but it it won't upload? Please can you advise?

I have shared a link to our most recent Sway Newsletter, but it it won't upload? Please can you advise? It was working when I first sent it out, but won't seem to load this week.

Microsoft 365 and Office | Sway | For business
asked 2025-06-10T15:07:22+00:00
Anonymous