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BIS Document for microsoft surface laptop

I am planning to import a Microsoft Surface Laptop from the USA to India. The laptop will be awarded to me as a prize for winning a hackathon. It is not being purchased for resale or commercial purposes. However, Indian Customs has asked for a BIS…

Surface | Surface Laptop | Safety and security
asked 2026-09-16T06:45:59.2633333+00:00
Yogesh Murugan 0 Reputation points
commented 2026-09-16T10:18:47.5166667+00:00
Yogesh Murugan 0 Reputation points
3 answers

my other account got hacked

My main microsoft account got hacked ******@gmail.com but i got the account back and changed the password. But, the other person email is there and i want to get rid of it. Can you think you can do that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T16:32:22.3233333+00:00
jayden rosario 0 Reputation points
answered 2026-09-16T10:18:26.5733333+00:00
John Jefferson Doyon 87,635 Reputation points Independent Advisor
1 answer

When will the GPT-5 model family be available for standard deployment in the UK South region of Azure AI Foundry?

Hi, I am currently facing an issue with GPT model availability in the UK South region of Azure AI Foundry. At the moment, none of the GPT-5 family models are available for standard deployment in this region. Due to our organization's data residency and…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,015 questions
asked 2026-07-09T08:01:32.98+00:00
Owais Waheed 0 Reputation points
commented 2026-09-16T10:17:53.8566667+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
1 answer

random bsods???

so i had ALOT of problems with the new nvidia drivers that were released september 9th, ended up having to completley reset my pc and it took care of the bsods for a few days and now they are back, i have brand new ram 32gb ddr4, gpu isa 3060 and my cpu…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-14T23:51:30.85+00:00
Junt Polt 0 Reputation points
commented 2026-09-16T10:15:05.34+00:00
Carl-L 21,915 Reputation points Microsoft External Staff Moderator
0 answers

IoT Hub: Devices Not Reporting Online Despite Communication — Investigating Discrepancies

Problem description I am experiencing an issue where my IoT Hub devices are not reporting their online status correctly. The devices appear to connect and send twin updates, but my platform continues to show them as offline or disconnected. The issue is…

Azure IoT Hub
Azure IoT Hub

An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.

1,345 questions
asked 2026-09-14T10:42:46.7+00:00
LWB 20 Reputation points
commented 2026-09-16T10:13:48.77+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
1 answer

When I log in to xbox, it logs me out straight away

I can log in to microsoft with no problems, but when I try to log in to my xbox account it logs me out straight away. I am trying to do this on my chromebook. I have cleared the cache etc and tried logging on using a differnet browser. My son can log in…

Windows for home | Other | Gaming
asked 2026-09-14T18:28:18.37+00:00
Andrew Roberts 0 Reputation points
commented 2026-09-16T10:13:09.8633333+00:00
Carl-L 21,915 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Chat unavailable on Web/Desktop but still works on Mobile

Hello, I'm experiencing an issue with Copilot. The problem affects both the web version and the Windows desktop app, but the mobile app still works normally. Symptoms: Opening Copilot shows Search instead of Chat. The New Chat option is no longer…

Microsoft Copilot | Other
asked 2026-09-14T02:34:05.3733333+00:00
Hojo Shizune 0 Reputation points
commented 2026-09-16T10:06:45.2466667+00:00
Carl-L 21,915 Reputation points Microsoft External Staff Moderator
1 answer

PlayReady SL3000 encrypted AAC has no audio / causes freezes

Microsoft Edge Version 153.0.4234.32 OS: Windows 11 build 26200.6899 GPU: NVIDIA RTX 5080 I’m debugging what looks like a Windows PlayReady / Media Foundation protected-audio issue. CANAL+ behavior: PlayReady SL3000 → 1080p available, but encrypted AAC…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-09-13T16:16:49.2266667+00:00
SpeaR 25 Reputation points
commented 2026-09-16T10:06:12.4866667+00:00
Carl-L 21,915 Reputation points Microsoft External Staff Moderator
1 answer

Unable to login as I forgot Microsoft authenticator details

I have subscription to microsoft 365 basic with a work/school account. It was created 6 months ago. Somehow MS authenticator app got uninstalled from my mobile. Now to login back it is asking for code and I am not able to generate it. I am locked out and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T09:58:25.64+00:00
Divya Satya Koppula 0 Reputation points
answered 2026-09-16T10:05:57.54+00:00
Heimerdinger 385 Reputation points Independent Advisor
2 answers

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop.

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop. My laptop currently uses the profile of my old email and I used a new email for this Copilot upgrade. If this is causing the disconnect, what can I do to fix it?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-13T04:53:05.9333333+00:00
Carlene Ryan 0 Reputation points
answered 2026-09-16T10:04:45.9666667+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

windows activation

I recently bought a gaming pc from rent a center and its saying I need to activate windows. when i try to do it, it tells me no activation key is found on my machine but I'm using windows 11 now its saying I need to purchase a copy of windows to get a…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-15T23:53:42.7566667+00:00
patrick johnson 0 Reputation points
commented 2026-09-16T10:01:11.0666667+00:00
Neil D 34,295 Reputation points Volunteer Moderator
1 answer

Had Windows on a computer that was struck by lightning and destroyed.

Hello, I had a desktop computer that originally started with a paid version of Windows 7. I updated over the years to Windows 9 or 10 (not sure). My house was hit by lightning last week and that computer was destroyed. I've built a new desktop and…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T00:26:32.8266667+00:00
Douglas Fishman 0 Reputation points
commented 2026-09-16T09:58:42.68+00:00
Neil D 34,295 Reputation points Volunteer Moderator
2 answers

Automatic replies only to emails outside the organization?

Hello, I need to set up automatic replies for a shared mailbox. However, only for external emails, it doesn't matter for emails within the organization. There is an option for automatic forwarding in the Admin Center. I can even set it to send a…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,405 questions
asked 2026-06-26T11:38:14.2066667+00:00
Michal Rama 40 Reputation points
commented 2026-09-16T09:55:40.8833333+00:00
Mareo 0 Reputation points
1 answer

Windows 11 got deactivated after a cpu change troubleshooter says it doesnt detect any devices linked to my account for reactivating

I recently upgraded my cpu from an athlon 3000g to the ryzen 5 5600x to upgrade my cpu i also did a bios update. I just recently upgraded it and while i was using my pc yesterday windows was still activated but when i turned on my pc today it seems to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T23:39:35.42+00:00
Brick D 0 Reputation points
commented 2026-09-16T09:54:25.1533333+00:00
Neil D 34,295 Reputation points Volunteer Moderator
2 answers

Confusion between a shared mailbox and a distribution list

Hi, in my previous workplace, about 40 of us were a part of multiple group email addresses, wherein we could send a mail using that group email address to external email adds and when anyone mailed that group, the mail would come into our inbox. Trying…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,007 questions
asked 2026-09-15T06:45:21.52+00:00
Intertek 0 Reputation points
commented 2026-09-16T09:53:35.9133333+00:00
Hani-Ng 1,415 Reputation points Independent Advisor
1 answer

Copilot Block

Is there a way to permanently block that useless Microslop called copilot from ever being on my pc? not a single person likes or wants it.

Microsoft Copilot | Windows Copilot | App
asked 2026-05-29T21:55:58.97+00:00
Jack 5 Reputation points
commented 2026-09-16T09:52:44.9166667+00:00
asheera 0 Reputation points
1 answer

I require a Tax Invoice

I require a Tax Invoice. I am only shown an Order Overview for an Office Family subscription. Where to find a Tax invoice?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T09:50:22.0366667+00:00
Kahle 0 Reputation points
answered 2026-09-16T09:50:37.3633333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

MS Teams updates in VDI are disabling Microphone Access

We are a VMware Shop running VDI workstations. Teams is optimized via Omnissa/Slimcore. When users got the updated Slimcore-capable optimization, for some reason, Microsoft is defaulting the Security & Privacy settings for the mic on the Client side…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-13T14:51:08.9433333+00:00
Jim Bennett 20 Reputation points
commented 2026-09-16T09:49:22.46+00:00
SASTRE Alejandro 0 Reputation points
1 answer

the search bar in outlook has stopped working

The search bar at the top of Outlook calendar and email no longer works.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-27T09:49:34.62+00:00
Michael Balston 0 Reputation points
commented 2026-09-16T09:49:11.8366667+00:00
Shay 0 Reputation points
1 answer

Domain Indexed in Bing Webmaster Tools but Not Appearing in Public SERP

Hi Microsoft & Bing Webmaster Support Team, My website [--PII REMOVED --] is verified and indexed in Bing Webmaster Tools: Index Status: All 1,800+ URLs are showing "Indexed successfully" with 0 crawl errors. HTTP Status: All pages…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

454 questions
asked 2026-09-02T11:02:40.49+00:00
NationRules 0 Reputation points
edited the question 2026-09-16T09:48:44.3066667+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator