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Teams profile

Im trying to add an image to my teams account (like aprofile picture)

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-09-16T18:18:30.3966667+00:00
Miriyala, Shamitha Preethi 0 Reputation points
answered 2026-09-16T19:06:23.45+00:00
EmilyS_726 30,000 Reputation points Volunteer Moderator
1 answer

How to submit tax exemption certificate

They are asking me to mail this to them, I've emailed it to them 3 times, and they sent me this: You’ve added a tax identification number to your Microsoft Online Services billing account. To receive a tax exemption, you must send a tax exemption…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-16T18:18:25.1766667+00:00
Halcomb, Charles Robert 0 Reputation points
edited the question 2026-09-17T14:37:11.94+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

Where is the record of my completing a training session in the past?

I completed a Power BI training session in Microsoft Learn in February 2026, but now I can't see any record of this in my Microsoft Learn account. Where should I look? Or is there another way I can get confirmation that I did the training?

Community Center | Not monitored
asked 2026-09-16T18:16:16.8766667+00:00
Samuel Daunt 0 Reputation points
edited the question 2026-09-16T18:40:35.3+00:00
TP 163.9K Reputation points Volunteer Moderator
1 answer

Excel cannot load Microsoft Store add-ins on Mac or Excel for web

“Solved — turned out to be a stale Microsoft identity cache”

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-09-16T18:15:04.36+00:00
B Robb 0 Reputation points
edited the question 2026-09-21T13:26:50.3366667+00:00
B Robb 0 Reputation points
2 answers

How to recover a excel file shared by a owner who left the company.

I can see it in my excel, but when i click on it I get a message saying that i no longer have access or it opens a blank file.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T18:13:18.8166667+00:00
Macdonald, Colleen 0 Reputation points
commented 2026-09-17T18:19:10.78+00:00
Ryan-N 16,005 Reputation points Microsoft External Staff Moderator
1 answer

Unable to redeem Dark Souls code – AbnormalOrderContentChange error

Hello, I’m experiencing an issue while trying to redeem a Dark Souls code through the Xbox redemption page: https://www.xbox.com/it-IT/redeem The code appears to be recognized correctly. When I enter the code, the prepareRedeem service is called and…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,839 questions
asked 2026-09-16T18:12:41.7866667+00:00
Marco Asselta 0 Reputation points
answered 2026-09-16T21:13:04.0866667+00:00
Allan Solomon Mejia 10,145 Reputation points
2 answers

I cannot sign in to my Microsoft 365 account on my new Macbook.

The system will only let me use a QR code or a passkey and both methods do not work. Please help!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T18:11:54.85+00:00
Katharina Schmidt 0 Reputation points
commented 2026-09-20T09:35:12.88+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
6 answers

Outlook.com and hotmail both use the same login but can't get hotmail email

Installed clean copy of Windows 11. Ran Outlook and it couldn't login to my hotmail account, said it couldn't find it and to create a new account. I had hotmail open on my phone and was getting email. But I created a new outlook account using the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T18:11:22.4+00:00
Philr 0 Reputation points
answered 2026-09-18T23:38:23.9166667+00:00
Brian Tillman 27,215 Reputation points Independent Advisor
1 answer

Missing MIEE 2026-2027 Application Result Inquiry

Dear Microsoft Educator Team, I hope this email finds you well. I am writing to inquire about the status of my MIEE (Microsoft Innovative Educator Expert) application for 2026-2027. My colleagues have already received their results, but I have not…

Community Center | Not monitored
asked 2026-09-16T18:10:32.97+00:00
edited an answer 2026-09-16T18:28:42.3933333+00:00
Julian Sharp 43,861 Reputation points
1 answer

Return Index / Address of Value in 2D Array Down Multiple Rows

Hi all, I have a table with several rows and columns, each column with a header. This header is the name of a Group, and in the table are several different Values, each assigned to a Group. Each Group column has varying numbers of Values. For…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T18:08:24.8233333+00:00
Josh-8092 35 Reputation points
answered 2026-09-17T15:18:03.1+00:00
BabybooHN 3,290 Reputation points Independent Advisor
2 answers

How to hide the topbar in Hyper-V client in full screen

How can I disable top bar in Hyper-V client in full screen Permanently. I am using Dell Tablet. Window 11 is on tablet and I am running window 7 in Hyper V connection. When I touched the screen it appears and behind the bar there are some button. I want…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-09-16T18:08:17.9166667+00:00
Khurram Aziz 0 Reputation points
answered 2026-09-18T11:20:25.71+00:00
Chen Tran 13,190 Reputation points Independent Advisor
5 answers

File renaming not sticking

I'm trying to rename certain files in all caps and it will not stick - why? This never used to be a problem.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-16T18:08:11.3733333+00:00
Murphy, Debbie 0 Reputation points
answered 2026-09-17T19:22:38.83+00:00
Brian Tillman 27,215 Reputation points Independent Advisor
0 answers

Sole Global Administrator locked out of Azure – MFA asks for 6-digit code but Authenticator only provides 8-digit code

I am currently locked out of my Azure account/tenant because of an MFA issue. I use a personal Microsoft account to access Azure and, as far as I know, I am the only administrator / Global Administrator with access to this Azure…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T18:07:18.53+00:00
Steven Veelaert 0 Reputation points
1 answer

How do I contact Microsoft 365 Support without logging in

I can't log in to my Corporate 365 account because my Authenticator isn't working. I am the Admin My phone was reset, and I lost all my info. moved from: Microsoft 365 and Office | Access

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-16T18:06:54.2366667+00:00
Mike Cranfield 0 Reputation points
edited an answer 2026-09-18T14:38:27.2433333+00:00
Alina Le 5,495 Reputation points Independent Advisor
1 answer

Function App: Deployment fails during package staging with storage access issues

Problem description I am experiencing deployment failures with my Function App during the initial package staging phase. The deployments are failing before the remote build starts, with errors indicating inaccessible storage. Despite reproducing the…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,539 questions
asked 2026-09-16T18:01:51.86+00:00
Garcia, Luis 0 Reputation points
answered 2026-09-16T20:03:22.1633333+00:00
Rakesh Mishra 11,350 Reputation points Microsoft External Staff Moderator
3 answers

Microphone on my asus laptop stopped working

Microphone was working on Zoom then stopped working. All settings for microphone are correct

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T18:01:21.4666667+00:00
Lawrence Broadway 0 Reputation points
answered 2026-09-16T18:34:34.9633333+00:00
David-M 127K Reputation points Independent Advisor
2 answers

UNSUBSCRIBE 365 BASIC

I PURCHASED 365 BASIC EARY AUGUST. APPROXIMATELY A WEEK LATER I BOUGHT A ANNUAL 365 FAMILY SUBSCRIPTION . iN MY ACCOUNT IT IS ONLY THE FAMILY SUB. THAT SHOWS. I DO NOT NOW OBVIOUSLY NEED THE BASIC SUBSCRIPTION. I CANNOT FIND HOW TO ENSURE THE BASIC…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T18:01:10.9933333+00:00
douglas cameron 0 Reputation points
answered 2026-09-16T18:51:58.5433333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

A glitch in OneNote Not allowing to access the acutal notes

MY ONE NOTE KEEP FLASHING IN AND OUT WHEN I TRY TO ACCESS THE NOTES. WHAT WOULD BE CAUSING THIS TO OCCUR. Usually the list of notes show up and then everything in that folder will show up. I can see it in the background but it keeps flashing back…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-09-16T17:58:35.01+00:00
Kendra Garland 20 Reputation points
accepted 2026-09-17T14:03:22.9766667+00:00
Kendra Garland 20 Reputation points
2 answers One of the answers was accepted by the question author.

Convert text to number in Excel

Data in a range is marked with a green triangle to indicate that it's text - it's been exported from another application. When I select the cells, I expect a function to appear alongside the top left cell to 'convert text to numbers' but the function is…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T17:57:09.0466667+00:00
Richard Curtis 80 Reputation points
answered 2026-09-16T23:22:58.51+00:00
Ashish Mathur 102.4K Reputation points Volunteer Moderator
1 answer

Microsoft Word stopped working!

We have a Microsoft 365 Basic plan. We only use Word and it has stopped working. Very limited PC skills so will need very easy step by step help. We are using Windows 11 and PC is used by family so cannot say what has been recently added or changed on…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-16T17:56:17.52+00:00
Anonymous
commented 2026-09-17T18:53:18.9833333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator