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Updating my 365 subscription payment method

I need to update my credit card for my subscription. I am the admin for my account, and the IT company helped set it up. It is now up for renewal, and I cannot access the menu to update my information. I learned they arranged the purchase through Ingram…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:01:58.0066667+00:00
Richard Hamaty 0 Reputation points
edited an answer 2026-09-11T17:53:20.4966667+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft screw up - very annoyed

As a licensed Amateur Radio Operator I was happily programming my hand held and mobile radios using windows 11 until the updates came along. Updates have succeeded in blocking my radio updates, choosing not to now recognise the radio programming cables,…

Windows for home | Windows 11 | Windows update
asked 2026-09-11T13:59:40.67+00:00
Ronald Westrup 0 Reputation points
commented 2026-09-11T14:11:07.7833333+00:00
Neil D 34,280 Reputation points Volunteer Moderator
2 answers

Issue with the search feature in Word 2024

Hello folks. My configuration: Mac OS Tahoe Word 2024 This version introduced a new search gimmick that originates obviously from Apple's. It's just as dysfunctional as the original. Case 1: I am working on Document A with 2 windows open. Lets call them…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T13:57:23.34+00:00
Saint/112 40 Reputation points
answered 2026-09-11T20:33:59.3233333+00:00
Saint/112 40 Reputation points
1 answer

How can I use Templates for Planner in Private Team Channels?

Teams has now rolled out Planner support for private channels. However, I am unable to reuse existing plans or even templates that I have created. This issue only occurs in private channels. Does anyone know whether this is a known issue, and if so,…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Private channels
asked 2026-09-11T13:55:12.0633333+00:00
MC4 0 Reputation points
commented 2026-09-11T17:58:37.13+00:00
MC4 0 Reputation points
1 answer

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-11T13:54:03.2933333+00:00
Daniel Newman 0 Reputation points
commented 2026-09-12T12:41:13.4933333+00:00
Roebe Ta 1,025 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to change cards in a Loop calendar (e.g. add and remove questions)?

For my content calender I use the Component item from Loop in Teams. I can place cards on a date but I want to change the card details (e.g. questions). Is that possible and if so, how?

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

457 questions
asked 2026-09-11T13:53:24.9666667+00:00
Bernard van Leeuwen 0 Reputation points
commented 2026-09-11T15:33:30.0866667+00:00
Aetherin 1,705 Reputation points Independent Advisor
0 answers

Tamper protection managed by your administrator on local device.

my home computer has at some point greyed out option to turn on tamper protection. It has also been put off. haven't been able to put it back on in safe mode with registry editor either.

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T13:50:45.27+00:00
toni 20 Reputation points
edited the question 2026-09-11T13:52:52.3266667+00:00
toni 20 Reputation points
0 answers

Azure Support

Hello, I tried to request a refund through the Azure portal, but I cannot proceed because the following message is displayed: “No invoices are eligible for a quick refund. Please contact Customer Support.” The invoice selection page also indicates that…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

976 questions
asked 2026-09-11T13:49:38.9166667+00:00
soonyong jang 0 Reputation points
2 answers

Bluetooth Keyboard will not connect (Windows 11)

Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T13:46:52.14+00:00
Patricia Schiavi 0 Reputation points
commented 2026-09-12T08:07:39.19+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
1 answer

when will rewards restock ? so time taking to restock.

microsoft rewards are not restocking time soo much time has pass by but i didn't restock i still waiting for restock .

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,306 questions
asked 2026-09-11T13:46:26.0566667+00:00
rishabh singh 0 Reputation points
answered 2026-09-11T14:20:42.5633333+00:00
Ivan B 122.5K Reputation points Independent Advisor
0 answers

Can't renew Artifact Signing Identity.

I tried to renew the artifact signing identify validation for my artifact signing account I've been using for multiple years because I was asked to so by automated email. I went through the renewal process in the azure portal. It was all about…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T13:43:28.98+00:00
Adrian Pflugshaupt 0 Reputation points
commented 2026-09-11T16:17:51.88+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
3 answers

visibility to tables in an MS access ODBC

I created an MS access ODBC data source. I cannot add tables. It allowed me to add one time, but now that option is not available. for existing or newly created ODBC

Microsoft 365 and Office | Access | Other | Windows
asked 2026-09-11T13:42:40.8533333+00:00
Frank Valendo 0 Reputation points
answered 2026-09-11T14:02:13.5266667+00:00
George Hepworth 23,120 Reputation points Volunteer Moderator
0 answers

Outlook fails to send email

When trying to send email via MS Outlook I receive an error msg claiming I have reached my daily msg limit Moved from: Windows for home | Windows 11 | Internet and connectivity

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-11T13:40:40.2+00:00
Andy Jennings 0 Reputation points
edited the question 2026-09-11T18:04:41.44+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Edge - Access other apps and services on this device

When I open my banking app, I get a popup " secure.cibc.com wants to access other apps and services on this device" on my windows 11 pc using microsoft edge. This scares me & I want it gone. How?

Microsoft Edge | Other | Windows 11
asked 2026-09-11T13:39:40.6066667+00:00
DWood 0 Reputation points
answered 2026-09-11T14:40:08.6+00:00
SD - IA 178.9K Reputation points Independent Advisor
1 answer

Identity validation keeps auto-failing and requests a new document with no way to upload one

I'm trying to complete identity validation for my organization in Azure, and it keeps auto-failing every time. The rejection message says: "Hello, Thank you for providing additional documents to our team for account verification. Upon review, we…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T13:38:52.71+00:00
Josh Bolstad 0 Reputation points
commented 2026-09-11T16:48:55.99+00:00
Josh Bolstad 0 Reputation points
1 answer

KRA certificate revocation during emergency decryption

Hi support team I am currently unable to recover historical encrypted files because the KRA certificate used for decryption has been revoked, and every attempt fails with the error “Certificate Revoked.” When I try to perform emergency recovery, the…

Windows for business | Windows 365 Business
asked 2026-09-11T13:37:29.2733333+00:00
Leon 20 Reputation points
answered 2026-09-11T14:11:01.7766667+00:00
Harry Phan 30,960 Reputation points Independent Advisor
1 answer

How can i get the new version of Outlook to encrypt a message with a confidential label the same as it does for a restricted label

in the classic version of outlook both the confidential and restricted labels encrypt the message. In the new version, only restricted is doing it and confidential label does nothing....it is as if there is no label at all. I need confidential to work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T13:34:17.4666667+00:00
Martha Dember 0 Reputation points
answered 2026-09-11T15:20:33.9633333+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
1 answer

old explorer without tabs option after windows 26H2 26300.9539 update (insider release preview)

after installing 26300.9539 updater from windows update in insider release preview of 26H2 my explorer became ugly and as far i know it is the old explorer with new UI not loading so i miss tabs option i did full reset of vivetools and other than…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2026-09-11T13:34:10.4433333+00:00
taha khalid 20 Reputation points
answered 2026-09-11T14:35:44.62+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
1 answer

Camara Desactivada

Hola, cuando comienzo a grabar con la camara, hace el sonido de empezar a grabar pero mi imagen se congelas y un par de segundos despues la app se cierra sola y apararece una notificacion de camara desactivada...Necesito solucionarlo. Gracias

Windows for home | Windows 11 | Settings
asked 2026-09-11T13:28:17.6866667+00:00
Acer - Tai Chi con JoseMa 0 Reputation points
answered 2026-09-11T14:04:57.64+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

My Authenticator does not work for my account

I want to reset the password of my Microsoft account but nothing happens in my Authenticator.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T13:28:11.0533333+00:00
Robert Vos 0 Reputation points
answered 2026-09-11T13:28:29.0533333+00:00

AI answer