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2 answers One of the answers was accepted by the question author.

{"SessionId":"243b01d6-f069-f948-854f-345b0ab8abfd","Timestamp":1789487356720,"Error":"INTERACTIONREQUIRED"}

In spite of successful password change to Msoft 365, my Outlook app fails to recognize the change and I receive this default message

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-15T16:03:42.3233333+00:00
Steve B 25 Reputation points
accepted 2026-09-16T16:23:22.9666667+00:00
Steve B 25 Reputation points
1 answer

Copilot (Free License) Missing in Word and Excel

Our staff who have been using the free Copilot on Windows are saying Copilot is missing from their Word and Excel applications. Has Copilot (free license) been stripped from the MS Office suite?

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-15T15:55:01.4533333+00:00
AJ-4596 20 Reputation points
commented 2026-09-17T06:39:51.59+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

MS Teams stays 'Offline' for one user

I have one Microsoft 365 user whose Teams presence is permanently stuck on Offline and cannot be changed. Selecting Available, Busy, etc. has no effect. The issue occurs in both the Teams desktop client and Teams on the web, so it is not isolated to the…

Microsoft Teams | Microsoft Teams for business | Settings | Online status
asked 2026-09-15T15:54:18.55+00:00
Nathan Carroll 0 Reputation points
commented 2026-09-16T21:03:58.8866667+00:00
Kai-L 19,320 Reputation points Microsoft External Staff Moderator
2 answers

New update for One Note Version 2608

One Note was updated on September 8 and when I use it now, it jumps. I will be writing and it jumps so that part of my writing ends up above or below the line I am writing on. What can I do to fix that?

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-09-15T15:45:46.1366667+00:00
Belva Parks 0 Reputation points
edited a comment 2026-09-16T22:54:59.99+00:00
Hendrix 1,255 Reputation points Independent Advisor
2 answers

output audio not working

When on a video call, I can hear the person but they cannot hear me

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T15:45:24.8266667+00:00
Joanne Schilk 0 Reputation points
commented 2026-09-19T08:32:48.29+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
2 answers

Billd three times in July 2025

i have been billed three times in July 2025 for 129.99 each. I paid an annual fee of 129.99 in March.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T15:45:24.2833333+00:00
John Gaches 0 Reputation points
answered 2026-09-15T16:20:21.1433333+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Cannot Sign In

Why am I getting the message "There was an issue looking up your account. Tap Next to try again." when the email is correct?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T15:44:23.08+00:00
Erick Kauffman 0 Reputation points
edited an answer 2026-09-15T16:21:39.8466667+00:00
SD - IA 179.4K Reputation points Independent Advisor
2 answers

linking account to playstation

I am having same issue as adam stone follow linking instructions tells me I have logged in then when I click in box tells me log in failed and I may have an active account

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-15T15:42:38.79+00:00
William Anderson 0 Reputation points
commented 2026-09-16T10:21:51.61+00:00
William Anderson 0 Reputation points
1 answer

Self-Hosted IR Copy activities hitting OutOfMemoryException and indefinite queuing since Synapse-to-Fabric migration doubled concurrent load

Here's the paragraph draft for the Q&A portal: We're mid-migration from Synapse to Microsoft Fabric and are running the same SFTP-based Copy Data pipelines on both platforms concurrently, pulling from a local E:\ drive through a single Self-Hosted…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,663 questions
asked 2026-09-15T15:41:25.6566667+00:00
Mohd Anas 20 Reputation points
answered 2026-09-21T11:21:24.54+00:00
Aditya Singh Rathore 195 Reputation points
1 answer

Lost windows during mobo swap

In 2021, I bought windows 10/11 pro. I was having os and mobo problems with my pc. I had to swap out mobo, in 2023. I lost my windows. but cant install on my pc to activate my windows. I see it on my purchase history. How do i activate my windows,…

Windows for home | Windows 10 | Install and upgrade
asked 2026-09-15T15:37:07.3133333+00:00
Peter Tran 0 Reputation points
commented 2026-09-18T00:45:01.3033333+00:00
Emma1-N 12,810 Reputation points Microsoft External Staff Moderator
1 answer

why is everyone at Microsoft afraid to speak on the phone?

thanks for contributing to the take over of AI. Is it that hard to answer a phone and speak? Like seriously, what's everyone's problem at Microsoft?

Windows for home | Other | Accessibility
asked 2026-09-15T15:37:00.52+00:00
E R 0 Reputation points
answered 2026-09-15T17:00:20.26+00:00
Igor Leyko 112.4K Reputation points Independent Advisor
1 answer

error while migrating database to Azure SQL

I installed integration runtime multiple times but each time I try to practice migration I get this error, any thoughts please? when I click to configure integration runtime, I do see keys but is still shows error

Azure Database Migration Service
asked 2026-09-15T15:36:43.3966667+00:00
Rajesh Katta 0 Reputation points
answered 2026-09-15T15:38:20.3033333+00:00

AI answer

1 answer

HOW TO INSTALL 6D PREMIER SOFTWARE ON WINDOWS 11

I HAVE THE 6D PREMIERE SOFTWARE. IT WAS AN UPGRADE ADDITION AND DID NOT REQUIRE A DONGLE. i HAVE USED IT SEVERAL YEARS ON WINDOWS 10. I PURCHASED A NEW WINDOWS 11 AND HAVE BEEN UNABLE TO INSTALL ON IT. IT GOES THROUGH ALL THE INSTALLATIONS UNTIL IT…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T15:35:18.9866667+00:00
Mary Grimes 0 Reputation points
edited a comment 2026-09-18T02:44:37.9633333+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
2 answers

How to fix internet windows from the side to the top?

My internet windows moved from the top to the side. How do I move it back?

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-09-15T15:35:07.69+00:00
Tonie Eaton 0 Reputation points
answered 2026-09-15T16:08:37.1166667+00:00
Ivan B 124.1K Reputation points Independent Advisor
1 answer

Auto create charts

I regularly create the same chart from different data tables in Excel. The data range changes each time, but I always want to create a Clustered Column Chart using the selected data. Currently, I have to select the table, go to Insert → Column Chart →…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T15:33:59.92+00:00
Pyjama Double 0 Reputation points
commented 2026-09-16T15:21:23.2033333+00:00
Elena-VH 1,810 Reputation points Independent Advisor
1 answer

How to close the copilot tab in OneNote?

I've been an avid user of OneNote since it's creation and upon my brief hiatus from the app it seemed to have gain an AI feature which we all know as Copilot. I honestly do not mind it's existence however constantly having that tab open when I am trying…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-15T15:33:18.3833333+00:00
vVas 0 Reputation points
answered 2026-09-15T19:00:32.11+00:00
Zahid Barrera Ramirez 365 Reputation points
1 answer

When clicking a task field in MS Planner you need to click again to start typing in the field.

When editing or changing anything in task lines within Planner groups the field doesn't actually activate for typing and you need to click again. This wasn't always the case its a new problem for the last month or two. I assume like all other MS Planner…

Microsoft Teams | Microsoft Teams for business | Tasks | Manage tasks
asked 2026-09-15T15:33:09.5333333+00:00
Chris Mcewan 0 Reputation points
edited an answer 2026-09-15T16:24:01.3733333+00:00
Ivory 1,500 Reputation points Independent Advisor
1 answer

PDF files for Surface go 1

Hello, what PDF files will work for Surface Go 1? Thanks. I am ordering Etsy planners; they need to be PDF or XODO, etc. Thanks or GoodNotes.

Surface | Surface Go | Network
asked 2026-09-15T15:31:56.5+00:00
ROD MAROIS 0 Reputation points
commented 2026-09-15T18:17:40.4066667+00:00
Marcin Policht 108.9K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Task Scheduler Trigger Desynchronization After System Time Adjustment

Dear Colleagues, We are troubleshooting an issue where scheduled database maintenance tasks fail to trigger after a daylight saving time transition or manual system clock adjustment, remaining stuck in a Queued state. What is the recommended procedure to…

Windows for business | Windows 365 Business
asked 2026-09-15T15:29:23.4166667+00:00
George Wilson 80 Reputation points
accepted 2026-09-16T15:07:40.1166667+00:00
George Wilson 80 Reputation points
1 answer

MS EXCEL VERSION 2.113.5

Using MS Excel v2.113.5; Can not save ANY excel files on IOS v 26.6; the tablet dialog box says "saving [file name] working on it." but does not respond. Can not export or print as PDF. Only option is to use Microsoft Online which is not…

Microsoft 365 and Office | Excel | For business | iOS
asked 2026-09-15T15:29:17.4666667+00:00
Drew Polulak 35 Reputation points
edited a comment 2026-09-23T16:17:36.68+00:00
Jay1 Tran 1,040 Reputation points Independent Advisor