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146 answers One of the answers was accepted by the question author.

Print Screen Key no longer working in Windows 7?

I am running Windows 7 64-bit.  I can't get my PrtScn key to capture my screen so I can paste it to another program.  I used to be able to do this in XP, and even in my wife's 64-bit Vista.  It could also be my MS wireless keyboard 1.1, which as proven …

Windows for home | Previous Windows versions | Windows update
asked 2009-10-24T16:26:14+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

Mendeley Word Plugin Problem

After the most recent autoupdate to Office, Word seems to have issues loading the Mendeley plugin. When I run Word, I keep getting the following message: File not found: libc.dylib ( 53) in Mendeley Plugin Word version: 16.21 Mendeley version: 1.19.3 I…

Microsoft 365 and Office | Word | For home | Windows
asked 2019-01-16T23:34:56+00:00
Anonymous
145 answers

Cannot open some Office files after upgrading from Windows 7 to Windows 10

Hi everyone, This is Bryan from the Office team.  We are extremely sorry to learn that some of you are running into an issue with Office after upgrading from Windows 7 to Windows 10 where some of your Word, Excel and PowerPoint documents are failing to…

Microsoft 365 and Office | Excel | For home | Windows
asked 2015-08-06T07:01:10+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

I can't delete an unwanted blank page in a Word 2013 document!

I have a document in Word 2013 which is supposed to be one page. Word added a blank page after the first page. I can just print the first page by selecting page one as the only one to print in the printer setup page. However, I got the one wanted page …

Microsoft 365 and Office | Word | For home | Windows
asked 2013-03-24T03:07:14+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

"The file is corrupt and cannot be opened" error on office 2010 Excel while opening .xls files

I recently upgraded my office to 2010 from 2007 after that i am unable to open any .xls files created by previous version no issue with the files because i can open it in 2003 sp3 and 2007 sp2 versions

Microsoft 365 and Office | Excel | For home | Windows
asked 2010-08-07T08:54:12+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

Having trouble syncing OneNote 2010 to SkyDrive. Error Code 0xE0000024 with message "OneNote needs a password to sync some of your notebooks"

Hello, OneNote 2010 recently stopped syncing changes to web notebooks stored on SkyDrive with the error code  0xE0000024 and with message "OneNote needs a password to sync some of your notebooks."  Upon entering my password, OneNote waits for a…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2010-11-03T13:45:58+00:00
Anonymous
145 answers

Sync calendar option keeps getting turned off

I noticed that all my calendars were gone in the Android calendar app and found the reason is, for some reason, the option to sync calendars for my outlook.com account has been turned off in the Outlook app. I turn it back on and within minutes my…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2023-04-05T17:44:39+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

How to fix open Virus & threat protection, error "Your IT administrator has limited access to some areas of this app"

When i try to open Virus & threat protection, it says "Your IT administrator has limited access to some areas of this app". I tried to find a solution but none of them worked, i tried deleting other accounts, i deleted 3rd party anti-virus…

Windows for home | Windows 11 | Security and privacy
asked 2024-01-23T22:05:39+00:00
Anonymous
145 answers

Camera / Webcam not on device manager list - Windows 10

HI there, I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work. It is not listed on the Device Manager list. Thanks for the help. JP

Windows for home | Windows 10 | Devices and drivers
asked 2019-09-11T15:01:53+00:00
Anonymous
145 answers

2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) - Error 0x80070002

I have been struggling with this issue for well over a month, It first started with the "2018-02 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4090913)". Now its update Tuesday and this months cumulative update…

Windows for home | Windows 10 | Windows update
asked 2018-03-14T01:51:57+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

Run DLL error message/background container.dll

I am getting the following message: Run DLL There was a problem starting c:\users\ed\appData\local\conduit\backgroundco container\background container.dll What can I do to repair this problem? Thank you. Ed

Windows for home | Previous Windows versions | Security and privacy
asked 2013-10-18T12:34:39+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

Windows Update issue, getting code error: 80246008

cannot use windows update on windows 7. 32 bit. keep getting code error:80246008 ? cannot detect a system update readiness tool on my computer. ive ran SFS/SCANNOW  and its come up with nothing ? tried downloading the system update readiness tool in…

Windows for home | Previous Windows versions | Windows update
asked 2012-09-12T20:54:05+00:00
Anonymous
145 answers One of the answers was accepted by the question author.

Audio stops working but works after a reboot

My audio stops working after Windows 7 has been running for a while; Ideas: the audio will work again after a re-boot but again, it will stop working after Windows has been running for a while. Re-bootig always fixes the problem but only for a few…

Windows for home | Previous Windows versions | Music, photos, and video
asked 2009-10-28T13:58:18+00:00
Anonymous
145 answers

Troubleshooting multiple monitors on a Surface Dock 2 (Surface Pro 7)

I'm trying to connect a new Pro 7 to two external monitors (Acer) through the Surface Dock. I'm using two USB C to HDMI cables.  The Surface can detect the monitors and assigns them numbers (2 and 3) but the screens remain black and no numbers (or other…

Surface | Accessories | Surface Dock
asked 2020-08-24T04:46:23+00:00
Anonymous
144 answers

OneDrive Will Not Run MacOS Catalina 10.15.7

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2023-04-04T20:40:32+00:00
Anonymous
144 answers

Disappearing Ink problem in OneNote 2016 + Surface Pro 3

Hi, I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen. The disappearing ink issue, (that was a problem in the OneNote…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2015-09-23T06:58:32+00:00
Anonymous
144 answers One of the answers was accepted by the question author.

List of Recent Documents not showing up in Task Bar or Start Menu.

My list of Recent Documents is not showing up in either my Task Bar or Start Menu.  I have opened Word Options / Advanced, and selected to display 15 recent documents, but they're not showing up.  They used to show up, but suddenly not anymore.  My…

Microsoft 365 and Office | Word | For home | Windows
asked 2010-08-05T20:32:59+00:00
Anonymous
144 answers

Duluge of SPAM from "agenciaidea.es"

After a fairly quiet six months-or-so, I am suddenly getting a flood of SPAM from "******@agenciaidea.es". I am talking around 50-per-day, and sometimes in batches of several within a few minutes. They all have the same format, with purple…

Outlook | Web | Outlook.com | Email
asked 2024-10-15T13:50:35+00:00
Anonymous
144 answers

I am having issue that Yahoo emails are not reaching recipients.

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-01-07T08:27:47+00:00
Anonymous
144 answers

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. HOW LONG IS THAT MOMENT?

* * Edit on 3/7/2025. Brought to this thread by a search? Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15. Today I received an email from Microsoft saying Security alert We…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2023-05-09T07:27:51+00:00
Anonymous