OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-10T06:33:10+00:00

    Hello everyone,

    I think I found the solution.

    I reinstalled an old version of OneDrive but each time it updated automatically.

    It is necessary to uninstall Microsoft AutoUpdate which is no longer useless because on Catalina version 10.15.7, it is no longer scalable.

    To do this, go to the Finder > while holding the Alt key, click on the Go tab > Library > Application Support > Microsoft > (or press Command+Shift+G) and enter the following path: /Library/Application Support/Microsoft/ Locate the folder named something like "MAU" or "MAU2.0" and open that directory Locate and drag "Microsoft AutoUpdate.app" to the Trash

    Empty the trash

    Reinstall OneDrive by selecting it from the latest version of Office compatible with Catalina which is dated October 11, 2022Microsoft_Office_16.66.22100900_BusinessPro_Installer

    https://learn.microsoft.com/fr-fr/officeupdates/update-history-office-for-mac?redirectSourcePath=%252farticle%252f700cab62-0d67-4f23-947b-3686cb1a8eb7

    I hope this solution will help you Good day

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  2. Anonymous
    2023-04-07T01:02:13+00:00
    23.054.0313.0003 - version that worked for my 10.15 OS

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  3. Anonymous
    2023-04-07T19:40:52+00:00

    I also cannot get OneDrive version 23.061.0319 to launch on my MacBook running Catalina 10.15.7. It works OK on my iPhone and iPad.

    I have tried everything in this thread, reinstalled the OneDrive app multiple times, and am about ready to pull my hair out.

    Things synch on the onedrive.live.com website, the iPhone, and the iPad. But OneDrive refuses to work on my MacBook. All this seems to have started on April 6..

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  4. Anonymous
    2023-04-07T16:28:44+00:00

    I have very disappointed that MS had not completed testing before it put the app update in the public. And it causes the app issue and the system issue also.

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  5. Anonymous
    2023-04-06T12:17:28+00:00

    You can also try the link below for previous versions of OneDrive:-

    https://support.microsoft.com/article/845dcf18-f921-435e-bf28-4e24b95e5fc0

    Kind regards

    Tim

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