OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-24T23:52:20+00:00

    RUNNING MAC OS CATALINA, I'VE TRIED EVERYTHING MENTIONED IN THIS THREAD AND THIS IS THE ONLY THING THAT HAS WORKED.

    THANK YOU. :)

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  2. Anonymous
    2023-04-10T07:50:12+00:00

    Hi @Nologo 67

    It's worked . We should prevent update Microsoft also https://www.switchingtomac.com/tutorials/how-to-stop-microsoft-autoupdate-on-mac/

    You save my life.

    Thanks,

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  3. Anonymous
    2023-04-08T11:55:06+00:00

    I haven't had any luck: if I reinstall this version of OneDrive, it actually seems to start. Then it updates himself and goes back to dying.

    How to fix?

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  4. Anonymous
    2023-04-07T19:47:17+00:00

    THIS WORKED.

    I replaced 23.061.0319 with 23.054.0313.0003.

    Now . . . how do I prevent this from happening all over again???

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  5. Anonymous
    2023-04-04T21:19:12+00:00

    Hi MartyC2342,

    I'm Tim, an Independent Consultant here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

    You could uninstall the current version of OneDrive and use the link below to download the previous version to verify if the updated version is at fault:-

    https://support.office.com/article/700cab62-0d67-4f23-947b-3686cb1a8eb7

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

    Kind regards

    Tim

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