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42 answers One of the answers was accepted by the question author.

High pitched very disturbing noise off my Surface Pro

I have had my first surface pro sent on a warranty run because of it producing a very annoying high pitched disturbing noise which came (in "waves") a little now and then, whenever I am using the tablet. It did not come from the fan, I know how…

Surface | Surface Pro | Install and update
asked 2013-03-14T21:42:40+00:00
Anonymous
42 answers

Surface Dock Firmware Updater won't install - Failed to install SurfaceBaseFwUpdateDriver.dll

Hi I'm trying to install a firmware update for the Surface Dock I am using connected to my (first generation) Surface Book. Primarily I'm trying to do this so I can charge my iPhone from the Surface Dock without having the connection repeatedly connect…

Surface | Accessories | Surface Dock
asked 2018-02-02T13:12:27+00:00
Anonymous
42 answers

Surface Laptop 4 + dock - Mouse & keyboard lag / freeze

Hi, This issue has been plaguing the Surface products - and I'm "glad" to report that the Laptop 4 is also suffering from it. The problem: When I connect USB peripherals (especially gaming mice and keyboards) to the Surface Dock, they lag…

Surface | Surface Laptop | Performance and maintenance
asked 2021-12-17T17:47:47+00:00
Anonymous
42 answers One of the answers was accepted by the question author.

Can't adjust screen brightness on Surface Pro 4. Not with the keyboard or with action center.

I am having a problem with adjusting the screen brightness on my Surface Pro 4. (It happened a few days after the new Windows 10 Creators update) I can't change with neither the keyboard using "FN+Del" or "FN+Backspace", nor with…

Surface | Surface Pro | Display and screen
asked 2017-05-08T08:50:00+00:00
Anonymous
42 answers

Surface RT and Sandisk Extreme USB 3.0 Flash Drive

I'm having problem using my flash drive on Surface RT. recently, 95% of the time, when I plug my Extreme USB 3.0 flash drive into Surface RT, I get no response from the system, the indicator on the flash drive does not illuminate, there is no sound (the…

Surface | Other
asked 2013-02-07T04:40:16+00:00
Anonymous
42 answers

Surface Pro 8 Camera Not Working - yet white light remains on?

Split from this thread. I too have a similar problem with the camera and Surface Pro 8. I use Windows Hello to log in and after the device has been left for some time the device will unlock but if you then try to use video in a Teams call the screen…

Surface | Surface Pro | Sound and camera
asked 2023-06-06T16:36:41+00:00
Anonymous
42 answers

Surface Pro 3 Throttling Solution?

Hi! I received my surface pro 3 about 2 weeks ago and so far my experience has been great while surfing the internet, personalizing it to my needs, watching videos, and writing with the stylus.  I have seen how the surface one and surface pro 2 can…

Surface | Surface Pro | Performance and maintenance
asked 2014-07-06T03:09:34+00:00
Anonymous
42 answers One of the answers was accepted by the question author.

Surface Pro has no sound when external display is connected

When I have an external monitor connected via the mini displayport on the Surface Pro, there is no sound played through the Surface's speakers.  I have plug in speakers into the mini audio out.  Does the mini-dp on Surface support audio and is trying to …

Surface | Surface Pro | USB-C
asked 2013-02-20T08:38:59+00:00
Anonymous
41 answers

2025-12 Security Update (KB5072033) (26200.7462) will not install. Any suggestions?

I've downloaded 2025-12 Security Update (KB5072033) (26200.7462) three times, and each time it fails to install. Any suggestions or is this a problem with the update. My computer is a week old.

Windows for home | Windows 11 | Windows update
asked 2025-12-09T22:22:56.5733333+00:00
Jon Buuck 545 Reputation points
commented 2026-02-12T23:19:01.84+00:00
Adel Shaker Gergios 0 Reputation points
41 answers

OneDrive shared folder shortcut stopped working as expected

Update #2: Found another thread that seem to be talking about the same issue: Issue with OneDrive Desktop App - Shared Folders Became Web Links But none of them seem to provide solution to this problem. Update: Looks like there is already a post about…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-02-23T05:20:55+00:00
Anonymous
41 answers

Microsoft forms responses are not syncing automatically to onedrive/sharepoint

We used to have an excel system running off the final line of the excel sheet generated by forms. I have a new tenant and forms is using the new GUI I send some responses inside forms, but the results are not synced/updated inside my sharepoint/onedrive…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2024-10-15T02:03:32+00:00
Anonymous
41 answers

File and Folder opening bug on Apple devices

Occasionally, when trying to open a file or document library in one of our SharePoint sites, instead of opening the file/folder, SharePoint prompts the user to download a file named "preload" (Speicific message - "Do you want to download…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-05-14T09:51:22+00:00
Anonymous
41 answers

Fix for "Clipboard Error. We couldn't copy the content of the clipboard"

There have been many posts on how to fix the message Clipboard Error. We couldn't copy the content to the clipboard because its in use by another application. I tried many of the suggestions: Turn off live preview Clear the clipboard Reboot Repair…

Microsoft 365 and Office | Excel | For home | Windows
asked 2024-04-29T02:20:04+00:00
Anonymous
41 answers One of the answers was accepted by the question author.

Excel Does Nothing When Inserting/Deleting Rows or Columns

When using excel since the May 30th update, Excel does nothing when inserting/deleting rows/columns. The insert and insert paste row/column options are not greyed out on right click. When the insert option is selected, nothing happens. Same for the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2024-06-06T13:08:38+00:00
Anonymous
41 answers

Onedrive shared folders shorcuts is showing as .url on the onedrive folder

I am Sharing a folder in personal One Drive with another personal onedrive account. When the other part recieve the link and want to add the shortcut to his account, it creates a .url direct to internet link on the onedrive folder that opens the folder…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2024-06-18T18:07:16+00:00
Anonymous
41 answers

Unwanted Buttons keep Getting Added to the quick access toolbar

For some reason Access keeps adding, Save, Undo and Redo, to the quick access toolbar. Any way to stop this behavior? James

Microsoft 365 and Office | Access | For home | Windows
asked 2023-12-09T22:23:15+00:00
Anonymous
41 answers

Return values between time range

Hi, I'm struggling to produce an idea of how to return value and then run certain calculations. In the example below, I have two columns. Time and numbers first, I would like to return values between 11:00:00 and 12:00:00, all the way down (the Tiem…

Microsoft 365 and Office | Excel | For home | Windows
asked 2024-03-20T20:58:38+00:00
Anonymous
41 answers

Windows 11 File Explorer context menu missing View Online and Version History (OneDrive)

The Windows 11 Pro File Explorer right click context menu is missing OneDrive View Online and OneDrive Version History? The context menu does list the following... Share Always keep on this device Free up space. Regards, AjN3806

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2023-11-19T05:02:09+00:00
Anonymous
41 answers

you need to sign in with an account associated with a subscription

"you need to sign in with an account associated with a subscription to use these data types" I am signed in. How to fix this issue?

Microsoft 365 and Office | Excel | For home | Windows
asked 2023-07-10T23:46:36+00:00
Anonymous
41 answers

Why did Microsoft change the "Edit Links" to "Workbook Links" in the Queries and Connections tab?

You used to be able to see if the workbook had any external links from the paper clip icon- if it were blue, you knew there were links. Now the "Workbook Links" icon always shows a blue paperclip, even when there are no links, forcing you to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-09-06T15:04:07+00:00
Anonymous