22 questions with Microsoft 365 and Office | SharePoint | Other | iOS tags

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4 answers One of the answers was accepted by the question author.

sharepoint mobile loading

SharePoint mobile app shows a white screen when opening Team Sites. Site Pages and document libraries open normally. Direct links to pages work. Changing the homepage to a brand-new blank page does not resolve the issue. The mobile client appears to…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2026-08-20T09:25:55.9566667+00:00
Martin Perkins 30 Reputation points
commented 2026-08-27T19:04:15.8666667+00:00
Shawn Coleman 10 Reputation points
1 answer

my administrator within AFRY tries to give my App access

my administrator within AFRY tries to give my App access on an elderly ipad, ios 16.7.16, pro report version 3.2.43. he exports a QR code I try to import, the access with my ipad seems to be blocked. the file he halso sent me has around 36MB, IO think…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2026-06-26T11:11:36.8533333+00:00
Markus Unterholzner-extern 0 Reputation points
commented 2026-06-27T07:19:55.6+00:00
Anonymous
2 answers

How do you upload documents to SharePoint

How do you upload documents from iPad to SharePoint

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2026-02-22T18:27:36.16+00:00
Mark Jordan 0 Reputation points
commented 2026-02-23T22:46:50.8433333+00:00
Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
2 answers

ser account '***@yahoo.com' from identity provider 'live.com' does not exist in tenant 'D*** H*** W***' and cannot access the application '***'(Office 365 SharePoint Online) . how do i get rid of live account

user account '@yahoo.com' from identity provider 'live.com' does not exist in tenant 'D H*** W***' and cannot access the application in that tenant. how do i get rid of live.com and sign in with ***@yahoo.com only

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-09-10T15:59:24.04+00:00
Deborah Hicks 0 Reputation points
commented 2025-09-15T16:33:16.5133333+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
2 answers

How to change permissions of SharePoint on a mobile device?

I need help changing the permissions of some SharePoint folders on the mobile device. This was always possible through SharePoint on the web. (Browser) now I am forced to use the m365 app, which doesn’t allow this.

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-06-13T08:17:44+00:00
Anonymous
1 answer

How to talk to real support employee

Calling the Microsoft support hotline is an absolute waste of time. The AI answering the questions seems to be totally dumb. It cannot help with anything and only redirect you to their support website.

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-06-13T08:21:12+00:00
Anonymous
1 answer

Urgent Assistance Needed: Unable to Access SharePoint Due to Microsoft Authenticator Issue

Dear Microsoft Support, I hope this message finds you well. I am reaching out to request urgent assistance with an issue preventing me from accessing SharePoint using Microsoft Authenticator. Below are the details of the problem: I am using my work…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-04-18T09:56:37+00:00
Anonymous
1 answer

When using Lists App, the user cannot click into View Entries to see Multiple Lines text

Hello, when using Lists App on my mobile I am unable to click onto View Entries to see the text that is visible to me on my desktop. The column is formatted for Multiple Lines and allows to Append New Changes to the Existing. Please help me understand…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-03-21T10:55:08+00:00
Anonymous
1 answer

Is it possible to add an existing Microsoft user as a member of an work organisation for purposes of utilising SharePoint?

I have been using my personal email address with Microsoft for a number of years for the purposes of a personal account. I am currently also a member of an organisational team that uses SharePoint, and have been added through my same personal email…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2025-03-03T12:59:34+00:00
Anonymous
1 answer

I am unable to authenticate my app on my new phone

I am unable to use the authenticator app on my new phone

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-10-21T16:57:19+00:00
Anonymous
3 answers

Where can I find the App configuration Policy Keys for an XML key:value configuration, for the microsoft sharepoint iOS app?

I have been searching for a list of keys for configuring the sharepoint app, and keep finding only the generic: Add app configuration policies for managed iOS/iPadOS devices - Microsoft Intune | Microsoft Learn When asking Copilot, I am told to refer…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-08-14T16:29:51+00:00
Anonymous
1 answer

Accessing Share Point content through mobile app at home

Hello, I work for a Hospital system which uses Share Point. Our unit has its own, private Share Point page. I have looked at numerous settings and cannot find why our staff cannot access our units page from home. I have downloaded the Share Point app, I…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-05-29T19:27:53+00:00
Anonymous
1 answer

Why can’t I go to Sharepoint with IPad?

Why can’t I go to Sharepoint with IPad?

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-05-31T14:17:01+00:00
Anonymous
41 answers

File and Folder opening bug on Apple devices

Occasionally, when trying to open a file or document library in one of our SharePoint sites, instead of opening the file/folder, SharePoint prompts the user to download a file named "preload" (Speicific message - "Do you want to download…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-05-14T09:51:22+00:00
Anonymous
2 answers

How do I add SharePoint Server Site in my Sharepoint Mobile app?

Hello I have two different ways of using of Sharepoint within my corporation: my "personal" 365 Sharepoint Online Account and the Sharepoint Server (managed by corporate). I can access both via the Sharepoint mobile app for iOS (Settings >…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-02-29T20:37:51+00:00
Anonymous
2 answers

My mobile users are not seeing a search "magnifying glass" when using the Sharepoint app rather they are seeing a "bookmark/archive" in it's place.

Has anyone encountered this or know of a solution to have all users(owners, members, and visitors) have access to the search bar on mobile? The search function is the most popular way our "site visitors" find what they need. So it is very key…

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-01-05T21:59:12+00:00
Anonymous
1 answer

How do I restore the scrolling function both vertically and horizontally in a excel type document in SharePoint?

How do I restore the scrolling function both vertically and horizontally in a excel type document in SharePoint?

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-03-02T03:30:50+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Can’t open word documents on Sharepoint

Recently I can’t open any Word documents stored on SharePoint. Any advice?

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2024-02-03T13:58:36+00:00
Anonymous
1 answer

How can I checkout and check in documents on the SharePoint mobile app for iPad?

How can I checkout and check in documents on the SharePoint mobile app for iPad?

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2023-08-11T01:41:58+00:00
Anonymous
2 answers

The SharePoint app on my iPad keeps crashing when I try to log in. Any ideas on what I should do?

I have the latest version of iPad iOS 16.4.1. I do not receive any error message. The app just quits and my iPad returns to my Home Screen. I have deleted and reinstalled the app but it is still crashing. Any help will be appreciated.

Microsoft 365 and Office | SharePoint | Other | iOS
asked 2023-04-12T21:47:02+00:00
Anonymous