363 questions
47 answers
Remote Desktop Gateway frequent disconnects after KB5040430
After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS. All users get disconnected approximately every 30-60 minutes, and the following is logged in the Application log on the RD Gateway: Faulting application…
Windows for business | Windows Server | Performance | System performance
asked
2024-07-11T14:39:08+00:00
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Anonymous
answered
2024-08-22T06:53:45+00:00
Anonymous
47 answers
One of the answers was accepted by the question author.
WINDOWS HOME 11 conflict with CANON MF SCAN UTILITY
I reinstalled Windows 11 Home on my computer. When I start scanning with the CANON MF SCAN UTILITY program, the following message appears: "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2024-12-05T13:40:23+00:00
Anonymous
answered
2025-02-21T23:21:11+00:00
Anonymous
47 answers
Unexpected Blue Screen happens frequently
I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348). It always gives me a blue screen error. It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it,…
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
47 answers
WSUS Sync failure
SBS2011 WSUS 3.2.7600.226 WSUS sync has started to fail over the last few weeks, initially intermittentl, now I cannot get it to complete at all. Update source is Microsoft Console error: Unable to resolve the specified upstream server name. …
Windows for business | Windows Server | User experience | Other
20,446 questions
asked
2021-02-07T07:17:51+00:00
Anonymous
commented
2022-01-19T16:34:15.947+00:00
Adam J. Marshall
11,031
Reputation points MVP
46 answers
MicroSoft 365 Home is increasing by 30% in 2025?
Aside from financial greediness, what justification does MicroSoft have for raising my [Home] M365 annual subscription fee by 30% in 2025? I can stomach a 10% increase but 30% is uncalled for. Are you punishing your recurring subscribers in order to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,246 questions
asked
2025-01-19T17:31:59+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
How can I buy Office 365 without Copilot
Hello, I am trying to buy a personal 365 subscription for my mother. Currently, she is on my family plan, but I am cancelling that because I'm getting a subscription through my university instead. I saw when turning off autorenewel on my current plan…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,246 questions
asked
2025-01-21T00:25:30+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
OneDrive app is crashing every time I open it on iPad
My OneDrive app on my iPad Pro 13 (OS 18.3.2) continually crashes. I have reinstalled it over and over, cleared the account settings multiple times and nothing is working. I have tried signing into multiple OneDrive accounts (home, school and work) and…
Microsoft 365 and Office | OneDrive | For business | iOS
Microsoft 365 and Office | OneDrive | For business | iOS
A Microsoft file hosting and synchronization service.
207 questions
asked
2025-03-20T21:06:01+00:00
Anonymous
asked
2025-07-21T21:11:00.73+00:00
Anonymous
46 answers
Subscription increase
I have just received notification from Microsoft that my Microsoft 365 Personal Subscription is going to increase by a whopping 45.87%! surely this has to be a scam, right or as a pensioner and an avid user of Microsoft products for in excess of 25…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,246 questions
asked
2024-11-11T01:30:15+00:00
Anonymous
asked
2025-07-21T21:09:45.31+00:00
Anonymous
46 answers
One of the answers was accepted by the question author.
How to disable the research pane in Excel?
The research pane automatically pops up while using Excel. Not sure is there any trigger keys for this. But I'm unable to disable the research pop ups once it is activated. Currently we close all the excel files and reopen them only then the pane is…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,027 questions
asked
2024-04-15T07:26:16+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
46 answers
This content presents a potential security issue. Do you trust this content.
Hi recently I have had the following occur every time we open excel spreadsheets from my sharepoint. I have tried to change the privacy settings but I cant find the warning checkbox. Pictures bleow: Tried to follow the following but as from the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,027 questions
asked
2024-07-31T04:26:10+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
46 answers
Announcement - Microsoft Publisher to be discontinued after October 2026
Updated and revised May 12, 2025 Dear fellow users, Microsoft announced in late 2024 that it will discontinue and drop support for Microsoft Publisher after October 13, 2026. The announcement was posted on Microsoft's 365 admin center on February 15,…
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
218 questions
asked
2024-02-28T20:08:58+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Microsoft should be sued class action by users for copying and deleting all files from local computer without notifying the user!!
Microsoft should be sue class action for copying and deleting all my files from my computer and moving it OneDrive cloud space without letting the user know...to get more money and subscription, MS has moved all my files onto Cloud and deleted from my C:…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,099 questions
asked
2024-01-24T04:14:53+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Publisher giving Error 400 code?
When I try to hit the pictures icon on publisher in the "Home" header to add a picture to something the window comes up saying: "Bad Request- Request too Long. Http Error 400. the size of the request headers is too long." If I…
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
218 questions
asked
2024-01-26T22:15:49+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Can't add pictures as new bullets in MS Word. Bad Request-Request too long
When I try to add pictures to define a new bullet it shows "Bad Request - Request too long / HTTP Error 400. The size of the request headers is too long." It doesn't matter if I do it from the bullet button in the ribbon, or defining a new list…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,822 questions
asked
2024-01-27T20:46:13+00:00
Anonymous
asked
2025-07-21T21:07:42.5566667+00:00
Anonymous
46 answers
Couldn't sign into my enterprise account.
Correlation Id: XXXXXXXX(PII removed to protect privacy)XXXXXX(PII removed to protect privacy) Timestamp: 2023-08-13T11:25:35.000Z DPTI: XXXXXXX(PII removed to protect privacy) Error Tag: 657rx Error Code: 2148073494 [PII removed by MSFT]
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,099 questions
asked
2023-08-13T11:30:53+00:00
Anonymous
asked
2025-07-21T21:06:33.8+00:00
Anonymous
46 answers
I got three $50 dollar charges to my microsoft charges that I cannot get more details on
Nov 10, received four fraudulent charges of $50 dollar Microsoft Store credit charges billed to my credit card. One of them got rejected so three of them went through. I looked on my Microsoft account and see the charges of three $50 dollar charges as…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,246 questions
asked
2023-11-13T16:58:02+00:00
Anonymous
asked
2025-07-21T21:06:33.8+00:00
Anonymous
46 answers
One of the answers was accepted by the question author.
Error: The last time you opened BasicSimple.dotx, it caused a serious error
When I am typing in Word, I will hover the mouse over the toolbar and spin the wheel and as it goes back to the right toolbar (Home for example from view) I get this error: Error: "The last time you opened BasicSimple.dotx, it caused a serious…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,246 questions
asked
2023-01-28T14:48:37+00:00
Anonymous
asked
2025-07-21T21:05:31.1933333+00:00
Anonymous
46 answers
Family Safety - Not able to see location of family members anymore just get the message "We couldn't find their location"
Hi, Over the past week, none of us using the family safety app in the family are able to see the location details of other family members. The settings are all fine and everyone is still sharing their location all the time. Any idea how we can resolve…
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
89 questions
asked
2023-02-19T09:49:02+00:00
Anonymous
asked
2025-07-21T21:05:31.1933333+00:00
Anonymous
46 answers
MS Access Memory Issue
Programming in Access 365 but it is a 32-bit access front end with a SQL Express backend. Been using this database for years with no issues. All of a sudden starting approx. last Monday 12/12/2022 we started getting out of memory errors on the client…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,036 questions
asked
2022-12-19T15:00:24+00:00
Anonymous
asked
2025-07-21T21:04:26.14+00:00
Anonymous
46 answers
Word randomly jumping to end of document and also opening 'save as' (Word for Windows)
I'm just after some advice please. I am an academic editor and use Word 2016 professionally. I use track changes for every document. However, I have found that in many cases - probably 75% - I will be working on a document and the cursor will suddenly…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,822 questions
asked
2021-07-22T08:40:50+00:00
Anonymous
asked
2025-07-21T21:03:19.65+00:00
Anonymous